Two servers for ten tables and we still didn't get greeted for over 10 minutes so we left. How embarrassing, not sure we will be back. It's easy to let a table know you're busy and will be right with them instead of ignoring them read more

Love Rosatis in New Lenox. They have the sit down restaurant with a full bar which is clean and spacious. It can get busy but the staff keep movin and turning tables. We were sat right away and had a server in minutes. I was there with 4 very indecisive kids and the waitress was very patient and was dead on with all our orders. The pizza and the garlic cheesy bread both came out piping hot and well made. Loved the food. I can only ask more N/A beer choices for us DDs. read more

Probably not going to order from this Rosati's again. The pizza was less than sub par. Cardboard like and the cheese pizza was overcooked. I'm willing to pay more money to get my next pizza from the Rosati's in Manhattan. read more

Rosati's Pizza - Overcooked pizza - Italian Near Me - New Lenox, Illinois

Good pizza. Kids and wife enjoyed there pizza. Did not have issues with ordering and picking up. Worker at the counter was pleasant and had no issues there. read more

Placed online order. My son showed up to pick it up. They say they're outta cooked sausage. He's gins have to wait 30 minutes. Then they forgot a beef sandwich. Never offered a discount. Then when I call I'm met with attitude and excuses. Piss poor customer service, attitude and management!! read more

I called to place my order with 12 coupons to get 50 percent off one pizza. I ordered a large cheese and an XL spinach. I told the gentleman three times during the call that I had the coupons. He gave me the total, and I asked him if the total took off the coupons , and he said yes. Pizza arrived, and when I handed the nice young man the coupons with his tip, he gave them back and showed me on the receipt that the coupons had NOT been taken off, and to save them for the next time. There won't be a next time to this location. The pizza arrived overcooked, and my family of 6 ate a third of a one of the two pizzas (that cost me over $43 + 6 tip to total almost $49 bucks) then they searched in the cabinets for other food to eat. WE were so disappointed. The crust was like cardboard, and the cheese was barely present. I should have taken photos. read more

I called to place an order because we had a coupon. The person took my order but not my name. So when I got there to pick up my order and the three guys in the back looked at me but ignored me until a fourth guy came up, he couldn't find my order. Fortunately, they have caller ID, so he was able to find my order by phone number. The pizza is good but I'm highly disappointed with the $3.5 garlic bread. read more

Rosati's Pizza - This is their garlic bread for $3.50. - Italian Near Me - New Lenox, Illinois

Our visits to Chicago [New Lenox] would not be complete without Rosati's/ Delicious, fresh, and fairly priced. Always a treat! read more

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Hard to rate a place that turns you away at the door, really a 0 in my rating system. We are in the area for just a few days and wanted a good Chicago thin crust style pizza. We are familiar with Rosati's and have eaten in several including ones in IL, Orlando FL and TX. Seemed like a great place to go since other places we were familiar with have closed over the years. We drove for over a half an hour to the location and got there a little after 6:30pm Friday evening. The place was not full in fact there were several open tables. Yes there were people in there and even a large group but no crowds waiting in or out of the building. The "hostess" looked at me as if I had 3 heads and then rudely asked if I needed something. I said I would like a table for 2. She very abruptly told me they were only doing reservations and all for the entire night were gone, actually quite rude. Very confused by what she meant b/c I have NEVER encountered this at a restaurant before, maybe if one walks in there at closing time. Insane really. If this is the case, that it's such a "popular" place put it on your website so people don't needless drive long distances to find they can't get in at all in an evening. I hope all your reservation customers continue to show up as this seems like a way for a place to go belly-up during times when business is slow. I wouldn't support a business with this approach especially when they neglect to post this type of info on their website. Ridiculous really!! read more

Really good pizza from this location. If just a bit thinner they would be knock your socks off

The food is nothing special. I have eaten here twice The prices are high. The amount of flies at the new Lenox location is ridiculous. I'm not sure why some of the reviews say it has a family atmosphere, it's a sports pub with adult gaming machines in the back. There are a lot better options for pizza, salads and pasta nearby. Giordano's ,Lou malnatis , MOD pizza and Pizza Mia have way better pies without the flies! Also Portillos has way better beef sandwiches plus shakes. There are too many options for better food in the area especially, if you have kids and don't want to sit in a sports pub. I have had better food at the other restaurants. See no reason to spend my money on just average bar food when I have so many options in the New Lenox area. read more

I have personally never eaten inside the restaurant but I will say that I've delivered their food many times and it's always been good and in a reasonable amount of time with a reasonable price and today I ordered a pizza from a girl named Tiffany who was very and efficient with her job and patient with me cuz I'm sure it gets very hectic there . Definitely five stars read more

The New Lenox Rosati's is the best not only is the food good but the service is amazing , the Delivery driver that always has the tie-dye shirt is the best and is the reason we keep going back. read more

Good old fashioned Chicago pizza. Great accompanying dishes too. Well respected in the Chicago area. Enjoy! I can't think of anything else to say! Good prices too. read more

Was with a group of women andwaitress cam to our table .and asked if we wanted to place an order for our drinks,she brught them back as soo as we told her.Then she went around,and everyone places their order,a person in the roup,asked about t when our order was almost ready,she said in a few mintues,some of the food wasnt hot,i took a long time for the hambugers,i was dissaponted i only got 2 strips of the french bead which was vwey good,my lasagane was hot,another persons meal wasnt hot,a person said thye could make her another one,she couldnt wait.the guy warmed it up.The mail should hve already been hot.Rostics should have have each a discount that we waited over 1/2 hour for the food. hovery disappointed. read more

The girl at the counter was rude. She had pizza dough all over her hands and handles my cash. That's gross. I also ordered a deep dish and they didn't even make it. I had to wait another hour. read more

I used to enjoy the fries that they served with their sandwiches. However, since they have changed suppliers, the fries have some kind of breading on them and taste really boring. In addition, I am handicapped and the only parking spots for those of us that can't walk far are away from the takeout entrance. However, those spots were taken by vehicles that were NOT displaying a placard or license plate. Its just not worth it any more. read more

We switch off from different Pizza joints every now and then. The last two times we picked up from Rosatis- the pizza was over cooked twice and one of the last two seemed like they were skimpy on ingredient. Not sure if we want to try again any time soo. Too many better places to spend my money at. read more

We ordered a variety of stuff and used carry out. Pizza, antipasto, Italian beef, chicken parm, and the zeppoli. All of it was excellent and we would definitely eat here again. If you're looking for chewy dough that makes you want to order just that, you've found your place. read more

This particular location is a great one. It is family owned and run well, and with a family atmosphere. They have great specials and I especially like the trivia night. The food quality and services is always above your average restaurant. I'm glad they opened this location in new lenox. Can't wait to go back. Oh, and they have more than just pizza! read more

Great tasting gluten free pizza. True Rosati's sauce that's always delicious. All combined together makes the best gluten free pizza I have had yet. read more

We've never been disapointed in the pizza here. The prices are on the high side, so make sure you find a coupon before ordering. It's a mile from our house which moves it from 3 to 4 star territory for us. Not as good as Nancy's, but still solid, tasty pizza. Staff is friendly enough. We had an issue with them forgetting our order one time and they made it right by delivering it to our house for free. read more

Very convenient spot to eat and is pretty good for the price. I suggest just getting the cheese but the time is a little long.

Poor service, disrespectful and rude. Would not recommend coming to this location. Called in an order and they told me it would be ready in about 45 minutes. Came to the store and they had no record of my order. They had no interest in fixing their mistake. read more

Easily one of the worst pizzas I've ever had, and the service ain't so hot either... The whole affair didn't start out very well. I was looking for a new pizza place to try in New Lenox and saw a Yelp $40 for $20 deal. Called Rosati's to see fi they were indeed accepting it, and the gruff and bored-sounding guy who answered just said, "Nope." I asked him to check, as the promo was advertised on their Yelp page. He yelled to someone in the background and then came back to the phone to say that they would take the voucher. I called back to place my order 10 minutes later, and the same guy answered again. He clearly didn't understand the terms of the deal, so rather than waste my Saturday evening arguing with this guy, I told him to forget the order and was prepared to go to Papa Joe's instead. The genius husband called Rosati's back and re-ordered. Long story short: Margherita pizza was dry sauce-wise, but soggy in the middle from the uncooked double dough. The garlic tasted like it had been marinated in vinegar, the black olives tasted like they'd been soaked in cheap perfume, the green peppers were slimy & stale. No fresh basil or fresh mozzarella, as the menu stated. We'd also ordered an Italian sausage sandwich, which was dry as a bone because they'd not included any sauce at all. Yuck. If you're desperate for Rosati's, try the ones in Channahon or Minooka. The New Lenox one just doesn't cut it. read more

Pizza is really good, always cooked all the way through and the mozzarella sticks. Not a fan of their sauce but the mozzarella sticks don't need them. read more

If you like greasy pizza then this is your place, you know that solidified grease, that is what the pizza is when it cools. Tried it twice will never get it again, wish Lazy Dogs was still at this location. read more

As far as pizza places go, nothing extraordinary here. But, I will say they do have really GOOD thin crust pizza. One note of caution: in all honesty their wings were some of the worst I've ever had. As another reviewer noted, there are a ton of coupons that are normally mailed to the surrounding area so use one to save a couple bucks off. As a side-note, I recently called to order a pizza using my 50% off from 12 box tops I had collected from ordered pizzas...to only be told they "don't do delivery for that"??? Funny thing is, I've had the 50% off before delivered...??? So a loyal customer that you know is ordering a decent amount from you because of the 12 box tops it takes to get 50% off - you're going to make them pick up the pizza...?? Does this make any sense to anyone...? You'd think you'd want to take better care of the customers who buy 2 pizzas a week... That upset me to the point I told them that half-off pizza would be my last from them. I'd give the thin crust pizza a solid 4 stars - I ordered from them a lot as they are close & the consistency, crust & the taste are always good. As Rosati's is a franchise, the New Lenox & Lockport shops are owned by the same people - but this review is specific to the New Lenox location. read more

Great pizza and my girlfriend is absolutely obsessed with their salads. Can't go wrong.

We won't be ordering food from Rosati's Pizza in New Lenox again. We have ordered food from there 4-5 times in the last few weeks, and 3 our of the last 5 times we have had 1 item missing from our order. I just called tonight because I ordered a side salad that we paid for that didn't come with the order and the manager whom I spoke with said that there wasn't anything they could do about it. VERY POOR customer service. I won't be ordering from them again. read more

One of my faves! Love their sweet sauce, pizza is always super hot and fresh out of the oven when it arrives. Received free dough nuggets with our order and the box was HUGE & they were so delicious! Also love their fried zucchini and wings. Salads are good, too. read more

Ordered online for curbside pickup during shelter in place. Great system; call when you arrive and they bring the order to your car. Pizza was hot, correct and ready when promised. read more

Fast delivery, friendly drivers. They have good coupons too. I like that they have more than just Pizza. Only complaint is the food preparation isn't consistent (different types of chicken in the fettuccine Alfredo, mozzerella sticks are sometimes under cooked, etc.) read more

Horrible service. Understaffed. Had to cancel my order after waiting way too long. We will not be ordering from them again.

Had rosati's by chance a few weeks ago and now I'm hooked . Great service and great thin crust . Give them a try !!!!

The absolutely worst customer service I've even experiened from any restaurant or pizza place. We ordered 8 large pizzas for a large party ands they took over an hour and a half and when we called in they told us our address was not a real address. They delivered cold pizza and when we rejected it they said they would remake them and be back in 25 minutes but they came back in 30 minutes with the same pizza's just reheated. I will NEVER use them again. We all have bad days but the verbal treatment by the manager on the phone was completely out of line and rude. They ran our credit card and never credited it after we refused the pizza. I had to have my credit card reverse the charges. These guys are horrible. If I could give them negative stars I would. read more

I've given this place several chances due to their inconsistencies, sometimes its good, sometimes its horrible. if you like to gamble this is your place, you may or may not get a good pizza your odds are not good. But your odds are great that you will get a gruff rude person to take your order. if you like people to make you feel like they are doing you a favor by taking your money....again this is your place. for the kind of money they are charging you'd think you would get both, not sure why they act like this when there are so many other consistently good and friendly options in town. I'm pretty sure this will be a failure eventually, i don't really care as i've quit ordering from them. only reason for 2 instead of 1 star is i did get a decent pizza a couple of times. read more

I've never laughed so hard, that's why I gave 2 stars, so thanku for the laugh! Besides that, I have ordered probably 5 to 6 times, and 4 out of 6 they messed up. The one time I really wanted a pizza and my friends were going to pick it up, they come back with no pizza saying that there was firefighters and officers there, the oven starts on fire. Ok. Stuff happens. Second time around, they got the order wrong and acted as if it was my fault. Okkk. 3 times forgot to make it. 4th time they got fricken lost and I live right in front of the Frickenn place. Anddd charged me delivery. Really ppl. Get it together over there cuz I was one of ur best customer. read more

We order regularly. Love the baked Mostaccioli and breadsticks. The wings were a bit too crunchy/over cooked. Pizza is ok.

They don't have an eat in area. The food is still very good. The wings are great, the pizza is great. All of their appetizers are very good