I cannot recommend Dr. Cho and the team at Root Endo Vision enough. Before my appointment, I was honestly terrified. I had heard so many horror stories about root canals that I was expecting the worst. I went in feeling extremely nervous and anxious. But from the moment I arrived, the entire staff was so kind, comforting, and reassuring. Every single person there made me feel supported and kept reminding me that everything was going to be okay. Dr. Cho was absolutely amazing. He was so gentle, calm, and precise throughout the entire procedure. I kept waiting for the pain everyone talks about... and it never happened. I truly didn't feel anything. I was shocked at how smooth and easy the whole process was. He made something I was so scared of feel effortless. His assistant was wonderful as well. They worked together so seamlessly and professionally, making sure I was comfortable every step of the way. You can really tell this team cares about their patients and takes pride in making the experience as gentle and stress-free as possible. I walked in terrified and walked out feeling so relieved and grateful. I honestly can't believe how easy the whole experience was compared to everything I had heard before. If you ever need a root canal, do yourself a favor and go see Dr. Cho at Root Endo Vision. I would absolutely trust them again and will definitely refer my family and friends here. Thank you for turning something I feared so much into such a positive experience! read more

The dental assistant was clumsy and dropped something hot on my neck, and dropped peroxide on a black sweater with sentimental value and the front office said " it's like going to the hairstylist, things happen." read more

If you are ever told you need a root canal, do yourself a favor and go to Root Vision in Covina. What really sets them apart is their focus: they only specialize in root canals. Because they aren't a general "do-it-all" dental office, the level of expertise and efficiency is on another level. They have the process down to a science, using specialized technology that you just don't see at a standard dentist's office. read more

RootVision Endo - Endodontists Near Me - Covina, California

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I do NOT recommend!I was told they were not billing for CT scan that it was part of the exam and they billed my insurance anyway over $700. They billed also for a therapeutic medication that is used for root canals where the root canals where the root is calcified. I did not have a calcified root per my dentist. I am filing a complaint with the dental board, CA state department or insurance and my dental insurance company. If anyone else was over billed for this therapeutic medication please send me a message. Billing for therapeutic medication (such as specialized medicaments or calcium hydroxide) during a root canal when it is not clinically indicated--particularly if the root is not calcified--can be considered dental insurance fraud or unethical billing. If the medication was not medically necessary, not used, or billed separately when it should have been bundled into the root canal fee, it may constitute fraud.Please send me a message if this has happened to you. read more

Dr. Lee did my root canal. Gentle doesn't do him justice. He has the best "bedside" manner l. Very reassuring and I highly recommend him if you need a root canal procedure. read more

This place is amazing!!! Soon as I walked in I was greeted by the receptionist! I felt very welcomed super nice and very professional! The Drs are Very professional, very knowledgeable the Drs explain everything to you so you know exactly what's going on. Very trustworthy you can trust this company. I got a root canals done and didn't feel a thing! Just a tiny pinch from the numbing shot but not bad at all. And the prices are great I highly recommend this place! read more

Five stars for sure! The ladies at the front desk are great ! Dr. Lee is very professional, patient and knowledgeable! My son and husband got a root canal done and it was perfectly done , no pain read more

Great staff. Was referred my my regular dentist for a root canal. I was so nervous they were kind and gentle. Explained everything throughly. The whole procedure took less than an hour! read more

did a good job with my root canal however I left my sunglasses there and then they told me they couldn't find them. They were $700 prescription sunglasses and I know I left them there. I absolutely left them there so I'm a little bit miffed. read more

Lillie R.'s review says it all! I haven't had a Root Canal in years, so I was expecting a lot of pain. Zully and Shaylene were so nice and made me feel at ease. Dr. Pak and Scarlett kept asking if I was OK, making sure I wasn't in any pain. The only negative thing was having that thing in my mouth to hold it open. It was a bit uncomfortable. I hope I never have to have a Root Canal again, but if I do, I will definitely go back to RootVision Endo. read more

I was referred to RootVision Endo by my dentist. I was nervous about needing a root canal. The staff was great at assisting me. the ladies in the front desk, Zully and Shaylene are amazing at put me at ease. Dr. Pak was so kind and efficient, I didn't feel a thing! I highly recommend RootVision Endo, great service and even greater staff. read more

Needed a root canal and was pretty apprehensive due to a bad experience somewhere else. These guys were great I felt no pain and they talked me through the whole thing so I wouldn't feel anxious. 10 out of 10 would definitely come back. read more

Extremely satisfied with the friendly and professional staff members. Dr. Lee was patient and his staff walked me through every step. His knowledge and practice made my experience painless free. Thank you Dr. Lee! read more

AMAZING!! Dr. Lee is one of the best dentist I've had. He walked me through each step while doing my root canal, which took away my anxiety and NO PAIN!! From the front staff to his assistant, everyone was very pleasant and friendly :)!! Wish they were a dentist office and not just a specialty.would HIGHLY recommend. Thank you. read more

I had two root canals done here. Knowledgeable Doctors were happy to explain what was going on with my teeth and what my options were. Everyone here is helpful and nice from the Doctors to the staff. read more

I thought I already reviewed these guys?! OMG Amazing, OK?! They are NOT crooks.. I can't tell you the trouble encountered with Delta Dental HMO. ( actually the insurance is fine- its the Dental office that accept it that are the issue) It seemed like every dental office operated like a band of theives. On the phone, they would say they accepted my insurance. Then after the "consulatation" nothing was covered and thousands required upfront. This office was kind, fast, professional and accepted my insurance. Just to compare, another office quoted me over 3,000- yup $3k!!!- This place I paid $265 for the copay I believe. Procedure was painless with no issues. Cap was completed at St. John Dental- another honest office. {Root endo only does root canal w temp cap} Total cost out of pocket was under $500. Shop around when looking for any dental office. You can save thousands!! read more

Yelp 100 Challenge 2019 - # 10/100 I'm glad I got a good dental plan so I only paid $150 when I got my root canal. As any dental procedures go, I'd rather be doing something else but if you can't dodge it anymore this is by far the best place to get it. I've had root canals done way back when and that was very painful both to my teeth and pocket. Dr. Pak was great. He explained the procedure well and his confidence was reassuring. I was there less than 2 hours. My anticipation was worse than the actual procedure. Hopefully I won't need another root canal but if for some reason that I should, then I'd be sure to request my dentist to refer me to this office. read more

RootVision Endo - Endodontists Near Me - Covina, California

The jiffy lube of root canals. If you have insurance, still expect a BIG out of pocket cost even if you have great dental insurance. They quoted me 800$ out of pocket cost as soon as I turned around to leave it went down magically to 300$! How and why I have no idea, imagine if I would have said yes without haggling, I would have over paid 500$! Yikes! Shop around people don't let these people scare you thinking you can't find better! read more

Root canal, finish in 1h, which is what they told me before the procedure. Dr. Chu is really great, gentle. They told me before doing anything. Makes me feel relaxed. No pain at all. Detailed instructions for after care. Front desk are really nice, and willing to help for emergencies. read more

I was here for a root canal referred through my dental office provider, I got my treatment done, but with a big out of pocket cost, they were not clear and didn't never offer me a throughout of my treatment including prices that they were or weren't covered thru my insurance. As a dental assistant myself we advocate for the patient not about the money. read more

Kudos to Rootvision Endo and Dr. John Lee. Luck was on my side when I picked Rootvision Endo from a list of approved Endodontics offices from my dental carrier. First, when calling for an appointment they were able to accommodate me the following day, which could be good or bad, so I went in with some hesitation. The office was very clean, modern with what appears to be the most updated equipment. The office staff was very welcoming And Dr. Lee superb in every way. He explained every step in detail. I went in for a root canal and the entire procedure took no more than 20 minutes. The anesthesia injection and procedure was painless. It has now been 5 hours and the anesthesia has completely worn off and I feel absolutely no discomfort of any kind. Went right back to my normal activities. I have had many dental procedures and I must say this one was absolutely the best experience yet. Thank you again to Dr. Lee for the exceptional care of your patients. read more

So I am leaving 4 stars due to the fact that my root canal by Dr. Lee was painless. I was a ball of nerves because I never had a root canal before and he immediately picked up on it and was super reassuring. Step by step explanation as well. Now the reason for a star deduction is that the office tried to overcharge on purpose. I knew before the appointment date the procedure codes the dentist was going to use to bill and so then I knew exactly how much was going to be covered by my insurance. So after consult (D0310) is covered 100% by my insurance. The front office lady came to me with my out of pocket (OOP) for todays root canal procedure totaling at $450. Listed price for a root canal at their office, dental code (D3330), is $1,795. My insurance rep let me know this code was covered @ 80% of billed charges. Equaling an out of pocket cost of only $359. Where they got $450 as my amount due. IDK. So after I did my own calculations on my handy dandy cell phone, I asked her. She said "we just rounded it up". Girl, HUH. She said "well we did do a consult and X-rays on you as well, so if for any reason the insurance doesn't pay..." I politely responded that "those are both covered at 100% so I'm not signing this until you fix my amount due". She hastily and kindly agreed to fix it cause she knew I knew my ish. I was $91 dollllas the richer fo it. Basiiicallllllyyy, I'd advise you when speaking with any dental office to get the dental procedure codes and then contact your insurance provider to see exactly who much coverage that code (dental procedure) receives. Never give your SSN out and never buy into the "well the insurance didn't pay all our charges". You are not responsible. If the dental office feels they were underpaid they may file an appeal with your insurance for additional money. You may also ask your dentist to submit your claim prior to you making a payment. Hope this unintentionally long review helped. Byyye read more

I am updating my review too 3 stars because I was able to get some money back for the miscommunication. If I can give individual stars on individuals I would because the associate Jasmine went above and beyond to help me understand what went wrong and for the miscommunication was able to refund me $300 out of the $495 I paid out of pocket. She deserves five stars but unfortunately, if I give her five stars I give this place five stars and I won't do that. Please anybody who gets referred to this place by your dentist make sure you read the documents before signing... I repeat do not let them rush you take your time ask questions ask about pricing make sure you get the clear pricing for the full procedure not just the price of the day you go in.. and if you can find another place to go due to budget I would definitely look around don't just come here because your dentist refers you especially if you can't afford the high prices and unfortunately their prices are not budget friendly. S :( read more

RootVision Endo - What they charged my insurance ( didn't even include the tooth restoration or crown and I still paid almost $500 out of pocket) - Endodontists Near Me - Covina, California

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I got n infection in a tooth that already had a root canal and was referred to Rv Endo. There I met Dr Pak. He was the most gentle doctor that I had ever had do a root canal on my tooth. This was an emergency visit and they got me in right away. I was a little late due to traffic and they treated me like it wasn't a big deal and still gave me A1 service! The staff here were kind and gentle as well. Not one time did I feel any pain during this procedure. I recommend this place if you want quality service. Thanks Dr Pak for taking care of my needs today on this emergency visit. read more

Was referred to this location because I was getting severe pain and needed a root canal. Dr Lee was able to see me and even helped me on the same day. Everyone was professional and the operation was so smooth I almost fell asleep! Would definitely recommend read more

Got a referral from my dentist for a root canal. I was very nervous at first because I've heard it would be painful. But the whole process turns out to be very fast and smooth. read more

people here are so amazing, they really helped us out with all our concerns, highly recommend!

I was referred here by my dentist. Everyone here was super nice. Dr. Pak was great! He kept checking if i was ok, I thought to myself "Get ready it's going to hurt." It never did! He made a root canal painless. read more

This is my second time to this place. The first time was okay; that was a year ago. But my 2nd visit earlier today was very bad. I arrived before my appointment time, 1 pm. They made me wait for 70 minutes before I can see the endodontist with no explanation. The office called me yesterday to remind me of my appointment; so there was nothing particular about my appointment time. This is totally unacceptable. read more

The ambiance of the office is very calming and clean. I would like to acknowledge Dr. Pak for the non painless root canal. I highly recommend this place for those who may fear seeing a dental specialist. I also like to acknowledge Ashley and Shaleen the front office professionalism, hospitality and patience. Lastly, I would like to acknowledge Carmela the dental assistant for being so kind and gentle. I highly recommend this place. read more

I brought my daughter to Root Vision Endo in Covina. to have a root canal done. What an experience from the moment we walked in we felt welcome the music was amazing lol they offered us water and most importantly they treated my daughter the same day. Im so grateful my daughter won't be in pain any longer. Shoutout to the ladies at the desk you're amazing. read more

The dentist was good. The issue is I came with the X-ray that my general dentist gave me. They took another X-ray when I got there, fine. The unnecessary CT scan was a bit much. Funny when they tell you not to move and the Ct scan machine bangs into your hat making your whole head move but it didn't matter. Long story short it maxes out you insurance and takes money out of your pocket. read more

The dentist was very professional and explained the procedure very careful and I understood very clearly and this is a beautiful office and I would advise that this would be there dentist. The staff up front was very nice and professional. read more

Very nice place; very nice service. The Dr. Was really quick and very careful with my procedure, was super comfortable with the whole process. read more

Had to go in for a Root Canal 1st time visiting Root Vision Endo, was surprised how quickly they could get me in. The office staff is friendly & they all work well together & with Dr. Pak. Before my procedure, I was numbed up sufficiently & there was no pain during my root canal. Dr. Pak was conscientious of work done on another tooth the day before, & strived not to cause undo pain to that area. Just a head up though you should bring a jacket as it is pretty cold in the office, they did provide me with a blanket though which was great. read more

My primary dentist referred me to an Endo but their waitlist was too long so I came to Yelp to search. I found RootVision, gave them a call and was very pleased with their staff and service. I called Monday, had an appointment for Tuesday & recieved my treatment same day. Dr. Lee was very thorough and informative, he answered all my questions which made me felt at ease. The treatment went well, he is very gentle and did not take too long. I was in & out of the office within 2hrs. Overall great staff, doctor, office & service, thank you again! read more

I honestly had the best experience here. The staff was lovely and Dr Lee was one of the best experiences I've ever had. He was super reassuring. During the procedure I felt zero pain and he walked me through everything he was doing. You can tell he is a genuinely kind caring person and wants to help people. Really really great doctor and person. I'm so glad I was referred here. He also has an emergency number you can reach him at if you have after hours pain and he was super quick to help with a response. Seriously 20 out of 10 service. read more

I had to do two root canals, the first was done at the Covina office. Everyone who works there is very nice and professional, I have a serious anxiety going to the dentist. Dr Pak was so good good and made me feel so comfortable. After I would guess 2hrs in the chair I was released but dr pak did mention the next one would probably take longer due to the shape and size of my teeth. I followed him to the Montebello office for the 2nd and went just as he said 2.5 hrs in the chair and I was done with that chapter. Due to dr pak making me feel better about going to the dentist I have schedule more work to be done. read more

What a great group of people to take care of patients. Everyone is so kind, courteous, and caring. Dr Pak is wonderful. He takes the time to explain what needs to be done and he's very thorough. My root canal today took maybe an hour. read more

They got me in same day and Dr Pak was great! I'm very glad I found this office. I highly recommend them