Awful experience!!! I came here October last year. I arrived before my appointment time and waited almost 45 min before the doctor saw me. He spent maybe only one minute to check out my condition and recommended me to see an ENT doctor instead. I wish my dentist didn't recommend me to this place because they couldn't help me with the issue I had. I paid around $25 for my visit and left, but a couple months later, I received a letter from them billing me $160.60 because my insurance didn't cover my visit. Why didn't they check to make sure before they saw me?? This is a huge issue. And then I also wondered why they charged me for panoramic film when they didn't even take one of my teeth while I was there! So I decided to call them again at a later time, and they just removed it from my bill without any questions. That's great, but it's only ~$50 less, and it seemed like maybe they just add it on to people's bills as a standard practice even if they don't actually take a panoramic film, otherwise why would they not even try to fight for it??? It's like they know it shouldn't even be on there. So now, I still need to pay $100 something just for a one minute consultation for something they can't fix..... Clearly, they just want to make money off of their patients without really helping them. You're better off going somewhere else. read more

Dr kwon and team. are Great. To let everone know the team is: Professional Kind understanding respectful I recommend this team to everyone read more

I was referred to friendly endodontics after a root canal went wrong by a previous provider. I walked in, feeling pretty traumatized, but the front office staff were extremely professional, answered my questions with patience, which assured me that I was in good hands. Dr. Han and Jessica were a great team with finishing the root canal. read more

Very friendly office staff. Never been to a dentist that made the experience so quick and painless.

Watch out for this dental office. They commit billing fraud and even when you advise them the you have contacted your insurance and they are using the wrong code they argue and become persistent on collecting payment saying it is not covered. They won't even call your insurance, which I did and was told they were not using the correct procedure code. They are truly running a profitable scam and their office staff are more interested in pretending to be a bill collector to receive money than listen to patients. hey should be ashamed. read more

This office website advertises sedation dentistry. However when i called to verify if they do this service before i made an appointment I was told they do not do that service. How can someone trust this office if they website information is false. read more

It was my first time visiting an Endo for a root canal today, 11/18. EXCELLENT, professional, friendly, safe and clean service. First time i had a root canal and it was essentially painless. The "worst" part was the initially, which was barely felt like a pinch, if anything. Dr. Yong Tae Park was very patient, caring, informative, gentle and professional. I actually wanted to shift my primary dentist to this one, but apparently, that wasn't possible (hope my primary dentist isn't reading this lol). Thank you so much to Anna, Dr. Park and the team! -RYL, root canal, 11/18/2020 9am appointment read more

Friendly Endodontics - Root canal. Nervous at first but was painless. - Endodontists Near Me - West Covina, California

I had an abscessed tooth and needed a root canal. My original dentist didn't seem to have much urgency or concerns about my pain. After 3 days, my face kept swelling and the pain wouldn't stop. I got a second opinion at a new dentist who considered me a dental emergency and referred me to Dr. Henry Kwon. The office was clean, the staff were friendly, and the doctor was so nice! He took time to explain everything to me, including the risk of getting same day treatment due to the severity of my infection. Sure enough, the swelling went down a few days later with antibiotics and I was able to have the root canal a week later. Throughout the procedure, he and his assistant Jess C. kept a conversation with each other during the treatment and threw in a couple jokes to make me feel at ease. I've never been so comfortable in a dentist's chair while having such a big procedure done. 10/10 would recommend Dr. Kwon and Jess C. Thank you!!! read more

I just had dental work done and Dr. Kwon and his assistant Jessica were amazing. I felt so at ease in their care. Quick and straight to what I needed done. Also, the front desk help was great. Very helpful.Amazing work. Thank you again. read more

Thank u Dr. Henry and his assistant Jessica C. Whom comfort me b4 my root canal she was right it wasn't as bad as it sound thank u so much.. amazing care. read more

From the time I walked in to the end of treatment was a great experience. You know how it feels walking in a dental office getting a root canal. Jessica Chong was an amazing nurse. She was gentle and explain everything clearly. She made sure I was comfortable throughout the whole procedure. Hygienic is 100% on dot! Everything that Jessica, Dr and I touch are prewrap with a disposable plastic. She prepared all the tools needed during the procedure and it was line up like a pro. Dr Park, is very gentle, soft spoken and professional. I feel zero pain and zero discomfort. He is fast too. I appreciate the dental block he inserted in my mouth. Preventing me from locking my jaw, happened to me before because I have to open my mouth for so long during the surgery. He even put the a cover around my mouth so he can only focus on the tooth he is working on. I tend to move my tongue around but with that cover I think that helps me from disturbing his work. Special dark glasses was also given to me so the light doesn't blind me and the water didn't splash on me. All these little things are important to me as a patient. Over all, I am very satisfied with this facility and the staffs. Thank you for your professional service Dr Park and Ms Jessica I appreciate you. read more

The place smells really nice when you walk-in through the door, setting is nice and organized. Came in for a consultation and got approved for surgery and credit the same day. Doctor Kwon is super chill and knows what he's doing, he'll keep you in good hands. Mariah was helpful, friendly and was really patient in aiding me in approving for the loan. Overall I enjoyed my time here, the people here were very courteous read more

I have to leave 5 stars for my experience with Dr. Armand Keuroghlian. I had my bottom wisdom teeth extracted and 2 bone grafts because my teeth were so deep in my jaw. I was awake and given nitrous oxide to calm me down, but I could still hear everything happening. I was terrified the whole time and I had trouble relaxing. Dr. Armand was very patient and comforting throughout the whole process. He kept checking in to make sure I was okay and he kept encouraging me and telling me I was doing great. I kept moving my head without realizing but the dental assistant gently held my head straight to help the doctor. This process was a little scary and painful but I felt I was in good hands the whole time. Thanks Dr. Armand and team! read more

Dr. Park is very great and informative with the whole process. The whole root canal procedure was painless and took only 30 minutes or less but the office is a bit busy so expect to spend 90 minutes total. The painful part was the numbing.... The only complaint is that their price is a bit high compare to other dental office, but I can't complain since I didn't feel any pain even after the root canal is done. It kinda sucks that you have to do consultation. It costs about $81 which the insurance would cover 100%, but it will take out $81 from your annual maximum. Overall, great service. read more

Friendly dental is a great name for this dentist office , the entire staff are really nice and professional , from setting an appointment that accommodated me to getting me in the dental chair. My dentist was very gentle in numbing me and accomplishing my root canal. Thank you so much to everyone read more

Friendly staff and doctors. Doctors were very informative and lets you understand what needs to be done. They did not try and rush and get to the next patient. They communicated well and that was appreciated. Good experience overall. Look forward on the next steps to come. read more

Stephen Park was awesome.. I would recommend him to anyone who is need to get root canal. No pain.. Great staff :-) Thank you!! read more

I was seen in the office today, and the staff was great. The front office was nice and friendly. The office and room was clean. Dr Nerisa and her assistant John were awesome. They were so amazing took very good care of me and let me know what was going on every step of the way. read more

I have high anxiety because of dentists in the past, but this was the first time where I felt genuinely comfortable! The staff made sure that I was okay throughout my visit. I want to send a special thank you to Dr. Stephen Park! He was kind, quick, and also made sure that I had no pain during my root canal. I highly recommend! read more

Dr.Armand Thank you for taking care of my wisdom teeth after yestarday when I had some crazy pain. I was recommended by my general dentist to you guys and y'all got them out quick and easy with no pain. All of you guys at friendly dental are super nice and sociable and I would highly recommend this clinic for any people reading this review. Thanks so much for your care read more

I accompanied my mom for the root canal treatment consultation at friendly dental specialty center. All the staffs in the front were very nice and explained in detail how the insurance worked. My mom was seen by Dr. Kwon. Doctor is professional, gentle, and efficient. John helped throughout the treatment and made sure everything ran smoothly. My mom was so happy she was able to get the treatment done the same day and the fact that it was painless! Thank you Dr. Kwon and the team for taking great care of my mom. I'll recommend this office to anyone who needs quality care. read more

Dr. Daniel Kim was by far the most amazing doctor. Let's start from the beginning, great parking area. It was easy to find parking. Staff: Judy & Leilani are so friendly with always a positive vibe when you enter their office! They are so nice & sweet! When I was called by Vicky, she was very caring & sweet! She did my X-rays and was very kind to me. Now Dr. Kim came in...He was sooo friendly & was very thorough in explaining on what he was going to do. (I am a very analytical person.. I usually ask a million questions but this time after he explained to me all my questions were answered that I had!) AMAZING! Now I've heard the horror stories about root canals but he assured me there wasn't anything to worry about. So going into this process he explained to me again what he was doing every time before he did it. I had shots and i felt no pain!! WOW! He went through everything and it felt very relaxing! No pain..No worry! He is an amazing doctor that did such an incredible job! In addition i felt very comfortable & will be referring all my friends and family to go to him! Thank you Dr.Kim!! Your staff & you are super amazing! I appreciated the kindness and professionalism demonstrated! I am one happy camper and will always be so grateful! read more

I would like extent a sincere "thank you" to all the staff at friendly dental specialty center, from the front office who made it possible for me to get treatment on the same day the request was made, to the back office staff including John and Brittany who were both professional, knowledgeable and caring; more importantly to Dr. Nerisa Limansubroto(Dr.Lim) who was able to successfully treat and resolve my difficultly presented dental issue. She utilizing her experience, and knowledge along with specialized 3D diagnostic imaging tools to accurately diagnose the problem. Her bedside manner was exemplary and refreshingly soothing during a stressful situation. I strongly recommend this service! sincerely, Ramon Tapia RN read more

I had my two wisdom teeth taking out last Monday and I must say it was a process! However the doctor was very helpful, the staff really helpful, Sara the receptionist she is also very helpful too. I really recommend them to anyone. Trust me! You are in good hands. The only down side is they don't call to check on you after and that's cause they are super busy! But you can call and they will help you with every question you might have. Thank you friendly dental read more

Jason fisher is amazing I wish he was my primary dentist but apparently it was not possible. I HAD ZERO pain for a root canal procedure, I'm amazed (I've felt way more pain for cavity fillings from my primary dentist). The name is true, they truly are friendly. If possible get your root canal treatment here I definitely don't regret it! read more

I would like to preface this post by saying that I'm terrified of Dentist. My dentist, Dr Nerisa Limansubroto was very understanding and amazing. She and her staff were calm and very welcoming during the initial consultation and during the procedure. I was given anxiety medication before the procedure which made all the difference. She called the next day to ensue everything was ok. I went the next day to correct my bite. Very thorough. I recommend this office greatly. read more

I had gone to the my general dentist due to having pain coming from my upper and lower right wisdom tooth areas. I was referred to this location to see the Oral Surgeon. I saw Dr. Armand K. and he was very knowledgeable and made me feel very comfortable and safe. I was very nervous since I have never had extractions, only root canals. This office does not take Medi-Cal but they went ahead and gave me a really good discount! The actual removal of the teeth was faster than the numbing process! Dr. Armand was done within 5 minutes! Afterwards, Sarah (front desk) was very helpful with post treatment instructions. I did get a "dry socket" a few days later but that was my fault since I did not follow instructions too well. It was painful but I was seen right away and they treated it and got some pain medication prescribed. I would recommend this location for Oral Surgery! read more

I called so many specialist before deciding to make appointment with friendly dental. I wanted to make sure everything is covered and what I need to pay in front.. This was back in 8/2023. Then, now in December, I get an invoice from them what I have to pay. I called the office immediately and the girl said she doesn't know why the insurance didn't cover it!!! As a dental provider/billing person knows what is covered and not covered. Contacted my dental insurance, and there was conversation that said that panaromic x-ray is only covered by general dentist. They could of get a copy of the X-ray from my general dentist, that was done 1 month prior to the visit. The appointment was for oral lesion evaluation. I wish business are up front, honest. I am disappointed. They knew the panaromic x-ray wasn't covered, and doesn't know why insurance didn't cover ii!!! read more

Referred to this office by my dentist for a tooth extraction. The staff was professional and courteous. The dentist took time to explain process and answered all questions. The dentist completed procedure quickly! Highly recommended this dental office. read more

They staff is rude and not friendly and they do not explain what you will have to pay out of pocket. We were referred here by our regular dentist and had all necessary tests done at the regular dental office, they will talk you into having a ct scan that isn't even needed then tell you at the end of the visit that test was not covered and to pay $155.00 just for the doctor to ask you not sure why your regular dentist sent you here? The doctor only consulted with me for 10 min and didn't even have any records or notes from my regular dentist regarding the referral but the worst part is the staff was so rude, I do not recommend this place at all save your time and money! read more

All their staff were very curtious and friendly. Mayra helped us, she was very approachable and answered all of our questions. The dentist was friendly, and my daughter felt very comfortable having all of her 4 wisdom teeth removed by him. read more

So far my experience has been great with this specialist. The receptionist was very nice. The endodontist explained to me what my son needed done. He was very informative and had great bedside manners. This place made me feel comfortable. I highly recommend. read more

I had severe pain due to a needed root canal I foolishly postponed. I called to this referred office from my dentist Dr. Loan Dao of Glendora. The front and back office penciled me in the next day due to my pain. I was so greatfull they did that as I couldn't function due to the pain. The office and dental staff were friendly and professional. The office was very clean and conscientious of covid protocols. I was treated by Dr. Jason Fisher DDS, he and his assistant were awesome! They did a great job and I'm felling 100% better. I highly recommend this office! read more

had to have a root canal...was so nervous... but Dr. Susan Baes and staff were WONDERFUL.... she explained everything to me,, kept checking on how I was feeling... very soothing and calming....walked me through everything... I could have taken a nap.. but then again it's a root canal .. highly recommend Susan Baes read more

Friendly Endodontics - Dr. Susan Baes ,was wonderful.I felt relaxed, safe, in good hands,no pain/root canal. I almost nappedbut then again root canal - Endodontists Near Me - West Covina, California

I never write reviews, however I find this necessary, first of all amazing staff . Super friendly , professional and helpful . Dr Kwon was amazing , he made my son (10 yr) feel super comfortable. He did the procedure within 30 minutes. The only thing , I'm assuming they over booked, our appointment was at a specific time , however the dr was about to begin another procedure with another patient at our appointment time , he did apologize for the delay , since I did have to wait an extra 30 min . No big deal , things happen. My son was taken care of . The office is clean , I appreciate how one of the team members was cleaning and disinfecting the rooms , super detailed about it too which I loved . read more

I was recommended here by my regular dentist. I was impressed from the moment I walked in. The staff was extremely nice and very professional. To my surprise they accepted my insurance, most specialists don't. The remainder of my bill after my insurance was very reasonable. After examining my teeth and taking ex-rays, the dentist took her time to explain what should be done and what my options are. Highly recommend! read more

Root Canal gone wrong!! My 78 yr old husband suffered excruciating pain during a recent root canal procedure by Dr Kwon. I don't know why he wasn't administered more anesthesia to eliminate the pain since he told the Dr about the continuing pain. He finally just told Dr Kwon to stop because he couldn't take the pain anymore. The Dr said he was completed with the procedure. Because my husband has dementia I usually always stay with him when he's getting any type of treatments but since the procedure room was small I told them that I would step out but would be right outside if he needs me. My husband has been left physically and emotionally traumatized by this painful experience. It was a $365 copay plus an additional $100 for a treatment which obviously did not include pain meds which I will be reporting to our Insurance Provider. I told our general dentist that if we're referred to this facility again, Friendly Endodontics, it will not be with Dr. Kwon. I'm now concerned that the root canal is satisfactory because after the expensive crown is installed we definitely don't want to start this process all over again. read more

I have mixed feelings about FDSC and this rating is more associated with the insensitive and unprofessional treatment by Sarah and the deceptive Bait And Switch tactic used to get patients in the door. I found that the office is responsive when the call has to do with scheduling or anything revenue related. However, it seems once you're scheduled or billed, it's hard to get a response. Ana is very pleasant and Dr. Park has great chairside manners. He is very patient and thorough in explaining what to expect....One reason I chose FDSC, though, was because they offered a "free" consultation which turned out Not to be free. I was told it was free on the phone when I scheduled my appointment. When I arrived, I confirmed this again by asking directly and specifically if the consultation was free and I was told yes. So I proceeded and was seen by Dr. Park who took an x-ray of the one tooth in question. He then showed me on the x-ray where my tooth infection was and explained thoroughly from the x-ray how each of my options would be performed (retreatment of the root canal or oral surgery). I was fearful of having surgery but agreed to move forward. After that, Ana enters the room with a plan which included a mandatory $230 3D scan. It was explained to me that this scan was necessary and that they could not give me a cost estimate until the 3D scan was done which could reveal more detail or issues about the tooth and infection area that might pose a problem and effect the cost. So I had to pay $230 for them to tell me how much my service would be. With much hesitation, I paid the $230 and the 3D scan was taken. I was sent back to the chair where I waited to see this 3D scan and hear the Dr.'s further, in-depth explanation of what this scan discovered. Well, Dr. Park returned to the room and pulled up the same x-ray from earlier and proceeded to explain the same thing he explained from that x-ray earlier. I asked if he was going to pull up the 3D scan and he replied that the scan program was too large and would take too long to load on the monitor in that room. Hun!!! An expensive outfit like FDSC has a network that can't network. So I wasn't shown the 3D scan nor given any justification for it. At the end of the day, I walked out paying for 2 x-rays, a $230 3D scan and my insurance company was billed for a "comprehensive" exam and visit. Which the insurance only covers one per year. Mind you, the exam consisted of the Dr. pulling my lip out once to physically see the area. He stood the whole time. I wouldn't call that a "comprehensive" exam. Not Free!!! Needless to say I couldn't sleep that night agonizing over that expensive 3D scan so the next morning I went to their office and insisted on seeing this expensive 3D scan which they reluctantly showed me and which really didn't show anything more than the x-ray did. Yes it was a different visual - 3 dimensional view, but I was given no more detail than the same explanation as from the x-ray. I've had to stay with FDSC naturally after putting $230 in. I was scheduled for surgery on February 28, 2022, but when I arrived it turns out they were prepared to do a root canal retreatment. The insurance company denied the surgery. I must say it was a pleasant visit that day because Sarah was not in the office and Dr. Park did a good job and it took just under an hour. I had a flare up shortly after leaving but I learned that is common sometimes and I followed my after care instructions and was better after a few days. Thanks to Dr. Park, the crown remained in tack so I didn't have to have another crown. My dentist was able to replace the temporary filling with a permanent filling. I hope one day doctor and dentist practices will realize that their front office is their business' first impression. No matter how good the Dr. or DDS is, patients will go elsewhere, and gladly pay more, to receive friendly customer service, truthful transparent service, and fair prices. That's a sure recipe for repeat business and referrals. I have another root canal that needs retreatment and would have no problem seeing Dr. Park again, but there's such a bad taste in my mouth because of everything else. We'll see. read more

BE CAREFUL please don't go there ,If they don't give prices or estimates over the phone, so why did they give it to me? that's weird I think that was used to get people to show up to that office to rob them so I'm NOT trust this place so please BE CARFUL. read more

Waiting for results to "investigation" from Autumn since 9/3/19. Respond to my review was a form letter not addressing what I wrote.