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Roots - Windsor Crossing

5.0 (1 review)
Closed • 10:00 am - 6:00 pm

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5 years ago

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Leather Unlimited - Detroit Leather Factory Outlet

Leather Unlimited

(4 reviews)

$$$

Got the $600.00 car coat and not happy. Yes, best materials and very well made. And it's made in…read moreUSA by union labor. It could be a favorite of mine, but . . . . It's way too big. I told Rasty on the phone my exact size, 48 when I ordered it. He said sizing was true. Coat measures 52" across the arm pits, so it's a size 50 - 51. I liked it at first, but it gets way too floppy with its straight cut. The next size down would have been fine. Monkey trap pockets. Put your hand in and you can't get it out. You have to hold on to the bottom hem and pull your hand out. Pockets measure 5.5" across, flaps 7". You struggle to get a wallet in and out of the pocket. Rasty says it's to prevent sagging and that Reed has made the coat that way forever. Maybe the leather stretches. Still, this is silly. A car coat like this is not a fashion statement. You need to be able to put things in your pocket. Bent button. One of the buttons was hard to open and close. Really hard. I figured it was a break in problem. When it did not break in, I looked closely and the button stem was bent. It came that way. Rasty said he'd send another button. I reminded him. He never did. No answer. I wanted to exchange it, even for a price, but by the time I got around to it, I was two weeks beyond the 30 day return policy. Also, I had worn it a half dozen times and it was not "new". I was told I would have to pay an "80% restocking fee", a $480.00 loss. I was told the pockets could not be redone. There was something about recutting the coat, but I would have had to visit Detroit, 800 miles away, or a store in another city and I just don't have the time. Reed would not offer me a slightly better deal on a return and replacement. The coat could pass for new, even if it's not, but they would still only credit me $120.00. Disappointed. Could have been a great experience.

My wife and I stopped in there today as I had an older Reed jacket that needed the lining replaced…read moreand also looking for a new leather jacket. Success on both counts. The sales lady was extremely nice and helpful and they have a great selection of leather items. Some are made right there in the factory and others are imported. Highly recommended if you are looking for an alternative to the mall stores. One tip: they sell on Amazon so check the prices before you go or have your phone with you. The price they quote you may be higher than online but they will honor the lower price.

Roots - Windsor Crossing - womenscloth - Updated May 2026

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