My kitchen sink was backed up and I called Rooter Ranger after seeing a drain cleaning special price on their website. I was expecting the bait and switch when they got here, but I was pleasantly surprised. Jose G. showed up promptly and he was very professional and friendly. He got my drain cleaned out quickly and patiently waited while I ran water for a long time to make sure it was truly unclogged. He honored the advertised price no questions asked. Very pleasant experience. read more

Tucson. Louis/Louie ignores all phone calls and voice mail messages. He has not submitted the paperwork to our insurance as promised nor has he addressed repairs needed to our wood flooring from the damage by this company. Completely ignores customers. read more

I was quoted $1500.00 to break out two bricks and solder in a new outdoor spigot. I used Rooter Ranger when Jordan was the owner. After Jordan sold the business the price of their work was 4 times the amount three other reputable plumbing companies quoted me. I can promise you that their long time customers will leave this company. Sorry to see Jordan go, he was very customer oriented. The people running it now, are just ridiculous with their pricing. Brian read more

Brandon did a great job helping us with a ceiling leak. He was professional, thorough, and explained the problem clearly. He also took the time to show us the damaged pipe and manifold and made sure everything was documented. Preston from the office was also helpful and responsive when we followed up afterward. Great team. Would recommend Rooter Ranger for emergency plumbing needs. read more

I had Rooter Ranger come out to give an estimate on a leaking shower faucet cartridge. They arrived promptly, were professional, and took the time to explain everything in detail. The technician was knowledgeable and friendly, making the whole process easy and stress-free. Excellent communication and customer care from start to finish! read more

Ivan was my technician friendly and straightforward this was the second company we had come look at my drain blockage the first one tried and said there was nothing he could do mind you they charged 3 times what rooter ranger did. Rooter Ranger came out looked at the issue and was able to fix it without trying to charge me for any extras. Walter on the phone took all the information and was friendly as well. I will be useing them for any future issues I have. Thank you guys read more

Joshua was the best with customer service upon arrival to when he left. Very thorough and answered all my random questions with ease. He knew exactly when I needed done when I arrived and confirmed before beginning his assessment. Once he assessed what my issues were, he provided clear resolutions and provided an extremely fair price. I appreciate him going out of his way to share all the amazing services Rooter Ranger provides. I was shocked how quick he was with servicing what I requested and the price was unmatched. No one else was able to provide an estimate as low as his. Thank you Joshua, you are the best!! Rooter Ranger will be who I recommend to everyone I know. read more

The short story: this company will ghost you. They will also not give you a heads up they're coming the next day. Disorganized office staff. Plumbers themselves are fine but leave a mess. Make sure if you do use them, call them, don't use their texts and make sure they clean up. The amount of time of mine they wasted and mess they left should warrant a full refund. The 10% off they offered was laughable. The long story: They scheduled me to come out and check a clogged sink. They did not keep me updated and I had to follow up with them multiple times. The 4 hour window that I had set up, between 12-4pm, eventually ran out and they still had not arrived. They would only answer with excuses and offered me 10% off for being so late. The office staff that runs their text service must be multiple people because no one seemed to know my situation. Another message apologized and said they could come after 7pm! 7 hours after the initial window started and 3 hours after I said I had to leave the property. They rescheduled for the next morning and said I'd get a text 30min before the plumber heads over. I don't live at this property so this is important to know so I can meet them and let them inside. They show up with NO text and without me there, of course. I rush over and the plumbers are fine, they do what they can, and I have no issues with them... they seem to have no connection to the office and would be better off doing their own scheduling it seems. I have no complaints about the plumber that arrived except that he did leave a HUGE mess under the sink after leaving. Tons of "fog" / black water sludge debris I had to spend time cleaning. But he was polite and actually did the work that was promised the day prior. Then when I paid, the 10% off they offered was not applied. When I followed up via text about it they ghosted me again and have not replied since. read more

Jose from Root Ranger Plumbing -- a.k.a. the Drain Doctor -- came in and saved my kitchen sink's life. The drain was so bad I was about ready to call FEMA. Instead, Jose whipped out his mini hydro jetter (basically a pressure washer for pipes) and absolutely obliterated the clog. It was like watching surgery and demolition at the same time -- disgusting but also kind of beautiful. Now my drain is flowing like Niagara Falls and my kitchen smells like freedom again. If your pipes are on life support, don't panic. Call the Drain Doctor. Root Ranger Plumbing doesn't just fix drains -- they resurrect them. read more

I am the executive assistant at Las Vegas pain institute and medical center and we had Jose G come out and do a wonder job for us. He came out same day to stop our bathroom toilet from flooding on the floor. Came back next day to fix both toilets. He was super amazing and friendly. read more

Reckless and Unprofessional Drivers The drivers from this company are a danger on the road. I've witnessed them speeding, cutting people off, and showing aggressive road rage multiple times. It's unprofessional and irresponsible. If this is how they handle themselves in public, I wouldn't trust them for anything. Management needs to get this under control before someone gets seriously hurt. read more

Rooter Ranger - Plumbing Near Me - Las Vegas, Nevada

Great response time Awesome customer service Reasonable prices Parker was so good at getting the job completed ...above and beyond Ivan did great job as well read more

Used Rooter Ranger and Jose was very personable and knowledgeable, it's easy when the person that is unclogging your toilet feels like family. Highly recommend!!!!! A++++++++ read more

30 minutes. Solved the issue. There's fine print involved in the $33.00 deal. $87 for me in an upstairs condo. Jose did a great job and was very personable. Tasha on the phone was less than happy. I felt as though I was bothering her to make an appointment. Our conversation felt cold. Anyway, they showed up quickly, Jose found the issue and fixed it. $87 was worth it for a drain to actually drain, plus he made it smell better and adjusted the sink faucet for me. All in all, I'm pleased with the result! read more

A new problem showed up on my waterline after the first fix. Old house problems! Jose came out and had it taken care of in a few minutes. Thanks Jose! I truly appreciate your understanding and patience. Mary read more

Jose came to our home and gave us an honest assessment of our problem. He did not try to sell us everything under the sun. We are grateful for honest people. I highly recommend asking for Jose when you call this business. You wi not be disappointed. Thank you, Jose!!! read more

Bad experience... Rooter Ranger guys didn't come back with the part they needed to finish the job as scheduled, and they tried to price gouge me with a $1k for a $400 job. Luckily they didn't show up, so I was able to find someone to show up and fix the issue at a fraction of their price. You guys should be ashamed that you do crap like that to potential customers. read more

My technician today was Jose , he had excellent customer service and attention to detail. You can't rent a plumbing tool cheaper than this company can fix it.. thank you rooter ranger read more

Fast friendly service, affordable and great workmanship. Kapena was so friendly and explained the problem. Repaired it right away. Diffidently using them in the future. read more

Called Rooter Ranger for a toilet back up. They were very prompt and they sent Ivan over for the service. Ivan took his time in explaining what can cause toilets to back up and pointed out that our toilet was a dual flush and you have to hold the flush handle in order to get a full flush. He was able to resolve our issue and even gave us pointers on how to upkeep our drains around the house. I will most definitely be calling Rooter Ranger back for any future issues as they presented themselves to be a trustworthy plumbing company. read more

Professional and honest Joe Torres was the best. Would recommend them highly. Thank you.

Actually I can tell you a lot about my experience, it wasn't good , it was beyond GREAT ! I think Nelson is kind , courteous , and very knowledgeable. Thank you very much for your wonderful service , on a Sunday night no less . read more

My experience with Rooter Ranger plumbing was not good. We decided to go with this company on the promise that it would only take a few weeks MAX to get our 2 showers remodeled, but this ended up instead taking 4 months to complete due to an endless list of excuses like "not receiving certain parts" or "receiving the wrong part and having to wait for a new order" or "our guys are busy on another job". Why are they starting so many jobs without finishing any? Supposedly (from the project manager) their guys went months without any days off due to them working on a ton of other projects. As a human being, I can agree that it sucks, but it was pretty much suggested that I shouldn't be bothering them about my project and they'll get to it when they can. I'm not the one working them like dogs? Are they just acquiring an endless list of jobs that they have no bandwidth to complete? I get that businesses want money, but at least have some professionalism about it. It very quickly became clear to me that this company books clients on the promise of a speedy job in order to get your business, then they start the job and leave it incomplete to move on to another client to repeat the process with them. Then they can take their time doing the work since they already got you locked in with payments and a half-way job. The manager of our project used every excuse he could think of to make it seem like the delays were always out of their hands. At the very beginning they said that they inspected all the parts, but somehow a month into the project they realize that they ordered the wrong size Shower pan. Okay. Mistakes can sometimes happen. So we made nothing of it. We had to wait a month for that to arrive and maybe another week or two before someone could install. Then, they move onto the walls. Well guess what, during that process they realized that they missed an order of parts for a whole wall?? So now we have to wait again. After about another month, they finally finished those walls, and only then realize that the Window trim kit was never received/ordered?? It seemed like it was always something conveniently that came up keeping our project on hold. At the very least this demonstrates a lack of professionalism and a lack of organization ... or it's a deliberate attempt to buy time. The whole time, there was nothing much we could do besides constantly ask about an update, since we would go months without hearing anything from anyone. Even our texts would go multiple days or weeks without reply. Basically forgotten. I would not recommend this company for any service based on their lack of communication, unprofessionalism of the staff, and extremely slow progress. read more

Made an appointment for estimate and they cancelled within 2 hours of appointment. Not professional cost me time and money.

Rooter Ranger came through on short notice and delivered great service. Jose was the technician and he was quick, efficient and very personable. I highly recommend. read more

I had a great experience with this company. The technician Jose that came out was amazing. He was kind and did his job quickly and efficiently. Jose was so great that after he left, my mother called him back and asked for him to service her bathroom as well. although she was interested in having her drains cleaned in her bathroom prior to meeting Jose, his great customer service is what ultimately made her want to use this company. We will definitely be reaching out again and asking for Jose. read more

Would not stop messaging me when I posted on yelp that I needed a plumber. I was trying to get ahold of the company I had used a month prior, but had not heard back from them either, so I went ahead and told Rooter Ranger I would like to schedule. They took my information down and never contacted me. read more

Jose is a fantastic plumber, friendly, professional, he cleaned my sink drain. Outstanding service would highly recommend.

Two gentlemen from Rooter Ranger arrived to assess the job. I told them upfront that the WH that failed was only three years old. Neither of them made any attempt to investigate about a warranty on my existing WH. Their only concern selling me another WH for over $3200, and they offered me a $400. Veterans discount which brought it down to $2800! The company we went with Elite Heating & AC came out I told the tech about the age of my current WH he look up the ID on the Reheem site and it came back that is covered under warranty! It cost us $1000. for labor and the acquiring another WH. That was much better than $2800 that Rooter Ranger tried to finagle out of me. Let the buyer beware. Integrity is everything and Rooter Ranger appears to have none. Now I have the owner reaching out to me for my personal information. I told him not to contact me as we have nothing to discuss. read more

First rate service!!!! My outdoor faucet was just streaming water and it could not be turned off. They responded quickly, gave me an estimated time for arrival and kept me informed. Knowledgeable and friendly tech who fixed my faucet immediately. I also appreciated that Rooter Ranger came out the same day and on a Saturday!!!!! I will definitely use them again if needed. Thanks! LT read more

Unethical business. Dispatcher very untrained and unprofessional. Told me my total would be $33 as it shows on the ad and then the plumber comes and mentions that he gets paid commission and that it's $87 saying "come on bro. It's nothing". Lying on ads and baiting people once the appointment is secured. Then they keep telling me "a supervisor will get back to me". Just another family owned business destined to fail. read more

My complex had to shut off the water to the whole complex and somehow my shit off valve started leaking. It was fine the next day, but then started leaking again the day after, so I knew this had to be taken care of. Jordan responded quickly after my blast on yelp, and I was able to connect with Stephanie, their scheduler. Scott was sent over a few hours later. Price was quoted, then other prices started coming that were lower. Rooter Ranger was able price match, so I gave them the job! Scott had another job early in the am, but was on his way to my place at 10a, and was able to replace all my lines and shut off valves. I sent the pics to my plumber fiend out of state and he said he had done an excellent job!! read more

I hate to give negative reviews but.......I was attracted to Rooter Ranger for their interent advertised $47 special for a clogged kitchen sink. Appt. was set and plumber showed up on time. Unfortunately he brought a small, hand held (battery operated?) routing device and he was unable to clear the clog on the first attempt. He offered to try agin...for an additional $20, which I agreed to...but was still unable to clear the clog. Full disclosure, our house does not have an outdoor clean out for the kitchen sink so he had to access the pipe below the sink itself. After the failed second attempt, he suggested a $689 alternative called Hydro Jet. I passed, paid the $67 and he left. Nice enough guy but felt a bit taken. Called a real plumber on the suggestion of a neighbor and he wheeled in much larger, electrically powered device. 10 mins, done, sink unclogged. $85. Lesson learned, you get what you pay for. read more

Milton to the rescue! Friendly and professional, he answered all our questions patiently and gave us a quick e-quote after checking the pipes. Top-notch service and quality work, all with a smile. Thanks Milton! read more

Rooter Ranger - Photos of pipe taken to explain the water leakage we were having. - Plumbing Near Me - Las Vegas, Nevada

I DO NOT RECOMMEND ROOTER RANGER! Save yourself and hire a different company! It took them 3 tries to get the water heater right and still waiting on inspection. This company never pulled permits on new sewer pipes under house and finally pulled permit for water heater a year later and still no inspection do to a "clerical error" showing their license is suspended. read more

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Had a pvr that was leaking and contacted rooter ranger for assistance. Ryan came out, assessed the issue, verified it live with his boss, and stated a same day repair was possible. He was very professional and courteous, called and gave me an eta, and arrived right on time. Very polite and respectful. Which is something you never get in vegas! I highly recommend them for any repairs and will be contacting Ryan in the future if any plumbing issues arise. read more

I had an appointment for 8am. I reached out for an eta at 848am and that's when I was informed of the window 8-12pm. I got a text at 1117am letting me know they were 30min-1hr out. At 113pm I reached out for an eta. The plumber arrived at 117pm. Based on the day wasted lack of communication and exorbitant price quoted to install 2 bathroom Delta faucets that I have already purchased ($446 intall quote) I will gladly take my business elsewhere read more

Scheduled for 11am. Waited until 3pm. No one called to say they were running late. Eventually had to cancel because I could not stay later. No apology just got a text confirming my appointment was cancelled. read more

They said they would come at 2 pm to fix what they failed to fix the previous day and kept telling us all afternoon into the evening they would call us because they had another emergency to respond to first . All day and no one had the time to come. read more

This place does really good work. I have had Devon show up to my house a few times. He is trustworthy and takes pride in his work.