I hate to use this platform for negatives, but BOD has failed me repeatedly, and recommended…read moreentirely replacing the movement on a Swiss watch that just needed the battery terminals cleaned. The other guy I just got my watches back from took five minutes to address this issue and found that the battery terminals had been BENT on this and another Swiss watch, which was keeping the battery from connecting properly on either. This is after dropping the first watch off TWICE for WEEKS. I sure am glad I didn't listen to BOD. Replacing the movement would have totaled my watch. A to Z on Harlem saved me hundreds of dollars. It took them five minutes. Cost me $10. F- Absolute ineptitude.

I had a really great experience getting a vintage Citizen serviced. It wasn't staying wound as long…read moreas it should, and Joseph was able to identify and fix the problem in a more than reasonable time frame. He kept me updated via text and even shared some interesting info about the movement as he researched it. I'll absolutely be coming back!

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Victor and his staff are incredible. Their attention to detail, creativity and readiness to work on…read moreany jewelry project from small-including removing a link from vintage bracelet to more complex like a new ring design incorporating different gemstones is amazing. Victor is also super friendly and knowledgeable! Lincoln Park Gems is a true gem!

I recently purchased a Swiss watch for my son for Christmas and needed the metal links reducing to…read morefit his wrist. I sent out a request via yelp to a whole bunch of different jewelers that were local to Lincoln Park and Lakeview. Lincoln Park Gems, was the first to respond! I spoke with Victor, who was incredibly friendly and pleasant said that he was planning on closing a little bit early because it was New Year's eve, but then offered to stay a little later in order to help get this watch sorted that night! (Totally did not need to do this). When we arrived Victor, (very well dressed, stylish gentleman) sat us down, made my son, and I feel very welcome, and then proceeded to explain what he was going to do to the watch and made suggestions about how many links to remove and why. He was able to make the adjustments very quickly, under 5 mins and was extremely pleasant and professional from start to finish! All around. A+++ service and done with a genuine great attitude and welcoming vibe! I'll definitely be back for anything else I need adjusting/fixing jewelry or watch related!

I found him! This is the gentleman who replaced batteries and repaired watches in a kiosk at Golf…read moreMill Mall in Niles. I would get my watch batteries replaced only by him because he used quality batteries, and not the cheap ones made in China. I was down to my last functioning watch when I found one of the reviewers here explaining who he was. He replaced 2 of my watch batteries for the same price as in the past. This is his own space and works here with his family. He also has some lovely and unique pieces of jewelry. I am so glad to have once again found this reliable business!

Great addition to the area . Glad to see he relocated to this location. He has done excellent work…read moreon my watches in the past. Bracelet sizing , replaced a cracked crystal and of course battery replacement. Always happy with the results .

I couldn't recommend Claudia's more for anyone looking for new jewelry (rings, necklaces, etc) or…read morewatches. They have a beautiful collection. And they did a perfect job restoring my favorite necklace I got from Egypt. It looks better than how it did when I bought it (see before and after photos). On top of that, Claudia and the staff are incredibly kind, welcoming, and knowledgeable.

Nice customer service, second time coming back to buy gold 10/10 recommend Claudia's Jewelryread more

I went in for a quote to convert my wedding and engagement rings into other jewelry. They were 10…read moreyears in a cabinet, and needed new life. I'd gotten a quote (which took about 10 days) at another local jeweler and felt strongly I was being very over-charged. At Bryn Mawr I was attended by Emmett, who was friendly and helpful. I wanted to do a fixed pendant for the diamond in the engagement ring and make cluster earring from the small stones in the wedding band. Emmett helped me pick a chain and ensured they had a clear picture of what I wanted for the reasons, then provided a full quote including the purchase of the scrap gold. It was about 40% less than I was previously quoted. I paid the deposit and hoped for a good outcome! I picked up my new jewelry Sunday and couldn't be happier! It's all beautiful and exactly what I envisioned. The pics don't do it justice. These are lovely and can be passed down one day.

I can't say enough good things about Bryn Mawr Jewelry Company! I had been searching for a…read morereputable jewelry store to create a custom nameplate and service my wedding ring for quite some time. After reading countless glowing reviews and loving the convenient location, I decided to give them a try--and I'm SO glad I did! From the moment I walked in, I was greeted with such a warm, friendly welcome. Colleen assisted me with my custom nameplate order and was absolutely wonderful--kind, knowledgeable, and never pushy. She offered a range of price options and made the whole process feel easy and exciting. I placed my order expecting a couple weeks' turnaround, but to my surprise, it was ready in just one week--and it was perfect! While picking it up, I asked about refreshing my white gold wedding ring. Colleen not only had it cleaned and polished to a beautiful, shiny, like-new finish, but she also noticed the center stone was slightly loose and had it secured--all included in the service price! I've officially found my go-to jewelry store just 15 minutes from home. I've already recommended them to my bestie, who's planning to have a bracelet made--and I'll be taking her there soon! This is a solid 5+ star review from a VERY happy customer. Thank you, Bryn Mawr Jewelry Company, for your honesty, craftsmanship, and exceptional service. You've earned a customer for life!

I took an antique ring there for repair. The repair was quick and done well. Very reasonable price…read moretoo!

I needed a repair to a sentimental ring. The shank had broken and there was a second crack forming…read more This ring is 70 years old and was given to me 23 years ago. I wear it almost daily. The jewelers at Donna's offered to repair or replace. It was a substantial difference in price but knowing how the shank was compromised, I went for replacement. They suggested a thicker and slightly wider shank and sized it up a 1/4 size. I picked it up a week later and it looks fantastic. You cannot detect the repair and it was beautifully polished. I'm pleased to know this ring is secure for the next quarter century. I was also invited to return for free cleaning anytime.

Oak Park Jewelers has a Great selection and excellent customer service. I go in for new purchases,…read morerepairs and polishing of metal.

Outstanding fine jewelers. Knowledgable and friendly staff. Always a pleasure…read moreto stop in. Peter J. Klinski

Popped in for a simple watch band adjustment. They took care of it immediately and it fits…read moreperfect. They refused any payment. I will be buying my jewelry from these guys in the future.

I saw a slide 14K slide mount on the internet and called James and Williams store to inquire about…read morethe piece. A young girl named Melanie helped me. Their advertisement said it was a 14K yellow-gold bezel. I asked 3 times if it was solid gold or hollow. Melanie said solid. After I received the item I looked for the 14K gold stamp; there was none. After receiving the piece I called Melanie back to again confirm 14K solid yellow gold, she was quite snippy and rude. She reneged stating only the bezel was gold and the cage was not solid gold. Why was it advertised as 14K gold? If the bezel was indeed Stuller I am sure it would have a 14K gold stamp. Not a lot of integrity here! I've worked at a jewelry store. I know what a loop is, most stores have testing equipment to determine gold authenticity. I would never do business here again.

Went back here after a quality experience my first time coming in a few months ago, and again,…read moreCraig exceeded my expectations, worked within my borderline inappropriately quick timeline, and provided a 10 outta 10 customer experience. Craig didn't ask for a review but since he loved my dog so much, provided legit customer service, and in addition was fun to talk to, I didn't have a choice to follow up w/ my previous review. 5 stars, period.

Great service great repair price very friendly and knows what they are doing. Will definitely returnread more