Great customer service! Both my engagement ring and wedding bands were picked here. Every visit has…read morebeen a five star one. I was so indecisive about the wedding band, going there multiple times to try different ones on and spending hours there. Never once did I feel rushed or ignored. They were just as commited in finding me the right fit. Their ring selection is gorgeous. Definitely my go to place when it comes to jewelry.

I brought my watch in for what should have been a simple bezel replacement. They sent it out for…read moreservice, and it took about three weeks to get it back. Unfortunately, when it was returned, the bezel was not properly centered. When I pointed out the alignment issue, I was told that I had already taken up enough of their time and that I should take the watch somewhere else. I found that response very unprofessional and disappointing. To their credit, they did not charge me for the service. I have used this business several times in the past without any issues, which made this experience especially disappointing.

Thanks Mike for a fair best price and an honest transaction. I would bring my scrap gold here again.read more

I had some silver bars, regular old silver coins and scrap gold to sell. I couldn't remember the…read morename of the place I had used previously and thought this address was close but it was a different place what a lucky mistake! Mike evaluated my stuff offered a great price and gave me cash on the spot, no BS, no haggling, everything was very transparent and above board. Great experience, highly recommended.

Wonderful family business who created the ring of my dreams!…read more The women in my family have been coming here for their engagement rings since the 80s. I knew I had to have mine created here too. My mom was in the process of redesigning her ring for her 20th wedding anniversary and gave me her marquise center stone for my ring. Odyss was a joy to work with throughout the process! He understood what I wanted and brought a beautiful ring to life. I get so many compliments! Will definitely be back for matching wedding bands.

This jeweler is an absolute pleasure to do business with!! Everyone behind the counter is so…read morefriendly. You will feel like you are family the moment you walk in. Their inventory of stunning diamonds and gems is extensive! There are gorgeous wedding and engagement rings, as well as gifts for your mother or girlfriend! They also have a very complete Pandora line! Every time I do business with these fine people, I leave as a happy customer. Although their expertise lies in their astute knowledge of diamonds and gems, they will also gladly change a watch battery, or size a watchband. A full service jeweler that prides itself on excellent customer service!! I think they are the best!

I wanted to update my last review. A loved one had a dental implant done which replaced an old gold…read morecrown. I was asked to help sell the crown and I first tried the mail in service who I sold a bunch of old silver forks and stuff to, but the price they offered was nowhere close to the market rate for the gold. So I got it back and took it to A to Z, remembering they're a pawn shop not just a store. The service was friendly like always. I handed over the crown and wandered around while he weighed and tested it to determine purity. When they had an offer ready for me it was a lot better than the other place and closer to what I was expecting. We made the deal and I got paid in cash. My loved one was happy and so was I with the fair business conducted here. And like I mentioned in my older review, they have some cool merch in their store and the prices are fair.

The owners are kool! They go over an beyond to contact you if you have a loan with them,,,they…read more don't go, oh well 2 months late,,sell it! ,obviously you have to contact them to let them know when you can make a payment or be a good customer 4 awhile,,,Now the prices ' eh well hey its a pawn shop,they're not in the business if losing money,and they have some pretty kool stuff, ,ITS kind of LIKE a Man cave with all the kool stuff they sell

Service, knowledge. Lifelong community business!! Merchandise of high quality and varied.read more

I worked with Oscar Serna on a custom engagement ring . What I loved about the process is that he…read moreheard my ideas, educated me about everything I had questions about, and he presented me with just enough great options to make a great final choice. The end result fit within the budget I gave him in the beginning and he had it ready ahead of the deadline with all of the paperwork and details documented correctly. Oscar and sons has come through for me several times now on Diamond & Precious metals jewelry for my loved ones. I highly recommend Oscar and Sons for all of your high end jewelry needs .

I discovered Sheffners via a recommendation from a friend. I wanted to have a custom piece of…read morejewelry made for mom and was told by several people that no one does it better than Sheffners. I stopped in and spoke with Jacquie who was extremely personable, professional and helpful. I explained to her what I was looking for and she stated that she could get what I needed done in a very short time. We exchanged several emails and calls going back and forth over ideas and she was always supportive and helpful. The pendant came out fabulous and I am thoroughly pleased. The only complaint I have is that the chain attached to the pendant didn't come with and we had to pay additional money for it. Given the amount of money that we spent I felt that the chain should've been included in the price. Even still, I will remember Sheffners and Jacquie anytime I'm looking for a special piece of jewelry.

Store says open but when I tried to come in, the lady just flicked her hand for me to go away. All…read moreI wanted was my watches adjusted. Couldn't even come to the door and talk to me. Insane service.

If I pawned an item and lost it due to not repaying the loan off. If it's still in the store and…read morehad not been purchased, would I be able to purchase it? Of course I know I would be paying their price as posted. I just want to know would I be eligible to purchase it? I love this place. The people are cool. I've never had a problem there. They get a lil crowded at times and they are kinda slow, but they are making sure each customer gets everything they came for. They don't rush jus so they could get the next person, So for that, I don't mind waiting. I've been going their for about 10+ years .

Edward was a very big help, he was very professional and efficient and got me the funds I needed…read more Go to Edward

Best jeweler in town! Thank you so much Michael for fixing…read moremy late husbands necklace. Our son will be so happy to be able to wear it again. It's something he cherishes. And my rings look beautiful and brand new after a touch up of rhodium plating. Highly recommend to anyone looking for a very honest, kind and caring jeweler to go see Michael at Diamonds on 95th in Hickory Hill. He does amazing work.

Michael is amazing! He made my dream ring come true with helping me design something unique and…read morebeautiful. I have some amazing jewelry I have gotten over the years from here. Service is top notch and the price is right! Do yourself a favor and make an appointment to go see what Michael can do for you. Promise you won't be disappointed!

I went into Razny for an adjustment on my Rolex band. The staff was so friendly. The receptionist…read moreconnected me with Jen, a repair specialist who helped me so quickly and got me on my way. She was personable and very nice to work with. The level of hospitality at Razny was far above what I anticipated and look forward to making them my trusted Rolex partner.

This is a great place to buy a Patek Philippe or Rolex, as well as a great place to service one…read more they also service other models. They offer a decent retail experience, which is extremely difficult when no organization can get their hands on much inventory. My only complaints are that the location can be a bit too busy when the weather is good, and that they should be selling pre-owned if they cannot fill orders. of course I could be wrong (I know nothing about luxury retail).

The BEST jewlery store in all of the Chicago land area. Great customer service, an AWESOME…read moreselection and AFFORDABLE prices. Went to other gold stores in the Bridgeview and they were horrible compared GOLD CITY. The total best! 100/100

From the owner: Our entire collection is filled with one of a kind pieces that you won’t find anywhere else, and…read morewhen paired with our amazing prices and exceptional customer service, it’s clear that gold city is the best jewelry store around!