My Mom & I bought a lift chair from Johnson and Eric, grandson of the owner was very knowledgable…read moreand helpful. Delivery of the chair was the day after we purchased the chair. My Mom decided that the chair was too firm and Johnson Furniture exchanged the chair and delivered the second chair as well. I would highly recommend Johnson Furniture for your next furniture purchase.

March 4, 2018, we ordered four mechanical recliners, and as of June 17 2018, we have not seen any…read morerecliners. We wear told that it could be 8 weeks for two of them and possibly 12 weeks on the other two. We made a down payment of over half the price. It's now been 15 weeks! Last week we were told that they have to order 60 items in order to place the order. Thinking that the more recliners they can get on a truck load, the more they save on shipping, at their customers' expense. Needless to say that we will not be buying anything more from Johnson Furniture.

Had a wonderful experience at this store. We were purchasing 2 queen mattresses for our kids and…read moredidn't want to break the bank. Jerry's selection was incredible and his pricing was more affordable than his competitors. As a plus, Jerry was kind, cool, professional and just great to talk to. Knowledgeable without any pressure to buy. Would give 10 stars if we could! We will be back.

I have bought furniture here for several years. It has been my go-to place for anything I need the…read morelast few years. They are helpful and have a big variety of different items in the store, even though it isn't a huge place. I have bought a bed recently and got a decent price compared to other place I researched. They can also get things quickly if not and stock. They have a big touch screen app you can browse an search for things. I almost don't like that because my wife is hard to get away from it. They have artsy wall clocks and things that present a problem for me with my wife. It looks like it is owned and operated by a couple. I only see one or the other of them working whenever have stopped in. They are both pretty friendly and the wife remembered my name the last time I was there.

The past few years I have conducted dozens and dozens of sales training workshops and probably five…read moreto ten more customer service workshops. One recurring theme in customer service workshops is that it is not price, product, or place. Those are ties. I had fellow in one class for a national retail chain tell us his nearest competitor is one mile away and they both represent the same company. He said we have same price, same product, and nearly same place. All I have that he does not have are my employees and service they require. My point is that it is not place, product or price that dictates good service. It is policy and personnel. Today I was buying new mattress from Mankato Mattress Man (Ben). We bumped into a store policy that I considered archaic, in appropriate, unnecessary and a barrier to my doing business with Mankato Mattress Man. Ben said I would like your business here are two things I can do. One is I can work out a work around so that this policy can be tabled. Two and I prefer this approach is that it will take me a minute or two to explain why this policy is in place. I said since I have been treated great to this point, since I want this new mattress, and easisest workaround seems to be explanation go that route. Ben did. I bought the mattress. So if you are looking for a new mattress you can probably find equal products, equal prices in Mankato market. Personnel and policies make Mankato Mattress Man a great last stop while mattress shopping.

Special ordered couch through them. When came in and was not as expected. Wife depended on sales…read moreperson on comfort level. When came in couch super stiff and hard decided to return. Was informed of "restocking" fee. Was expecting 15 percent at most. Actually ends up whole deposit about 1000 dollars. Which is way over 15 percent. Not told of this when ordered. If I was told when ordered would have never ordered. Mattress barn didn't budge. I m not a rich person feeling ripped off. It hurts if something is not right don't expect any consideration.

I would give a 10, if possible for the AMAZING customer service provided by Mattress Barn. I was…read moresearching for specific pillows that even the manufacturer didn't have in stock. After using several websites and going through the motion of making the purchase, only to find out they were out of stock, I was getting discouraged. When Mattress Barn's website offered to text message for inquiries, Amber was quick to not only say they had two pillows in stock, but verified it personally to make sure. I voiced my concern about arrival time before Christmas, but Amber stated someone would contact me the following day. After making the purchase, Laura was true to Amber's word and called me to provide shipping options and determine what worked best for me. Although the shipping cost was a little absurd to make it before Christmas, we did pick one that arrived the day after. Kudos to Amber and Laura for making this purchase, that once seemed hopeless for the holidays, a reality. Thank you!

Worst place to deal with when they sell you an extended warranty and then they wont stand behind…read morethe customer. Will never again step foot in that store and I will never advise anyone else to either, I will be the one to tell customers to be aware that their extended warranty is bogus and they are not there for the customer!

Bought furniture that was to be in stock and have in 1 week. Asked are you sure or I don't want it!…read moreYes! It just needs to be sent! Still no furniture over 2 months later!!! Never kept us up to date on what is going on! Made several attempts by calling and messages to the person that sold us the furniture, never returned any messages or calls! Terrible communication with us. Once we signed paperwork to buy, then they don't careless about you!!!! Get a hold of someone? Just get date after date after date! Still no furniture!!! Will never shop there again!!!!! Finally get a hold of sales person and she has attitude towards me about how she can't help it didn't come on the day it was suppose to!!!! When I was told different when purchased! Now it can't be helped and it will come when it comes! So FRUSTRATED!!! And I wait and wait! But they don't call and update you after the date it is to be in! You call them and get attitude and it's not there fault! Pass the blame! And yet another date! Wait! WAIT! The original furniture I liked it would have to be ordered and wont get until May. Maybe I should of WAITED what's another 3 months when I have went from 1 week to over 2 months and have NOTHING! Not even another arrival DATE?????

Went in and got instant help guy why extremely nice and funny differently recommend all places…read moreshould be like this

we are senior citizens and have bought furniture at several Slumberlands. We moved back to…read moreOwatonna to live near our families. Owatonna's Slumberland was the 1st and only store we went to buy our furniture for our twin home. Phillip Perish helped us choose what we thought we wanted and it was delivered to us. After living with it for three weeks we decided that it was to big and we didn't feel it comfortable. I called and talked with Phillip Perish again and asked if there was something he could do to help us. He said "come on in and I will help you find something that you will be comfortable with" We went in and He met us with a smile and spent time helping us pick out a sofa,2 recliners and a guest chair all with accent pillows. He has made me a happy person again. I can't tell you how nice it was to be treated so nice and truly helped by this young man. He will have our business and all we can send to him as long as he is at Slumberland. Very Sincerely Denny and Sharon (Sheri) Cole

Staff is great and very helpful took less then half an hour to pick and buy a bed. Great prices and…read moreyou don't have to worry about being ripped off

My husband and I went into the store looking for a mattress within a very tight budget. The owner,…read moreChuck, showed us around at all the mattresses within our budget, and then also showed a few at a little higher price range. He was incredibly knowledgeable and so nice, that I wish we could have made a purchase there. Unfortunately, our budget was just too low for the mattresses they offered. But we will certainly be back when we need something else for the home. Chuck's way of doing business made us want to support his store.

The guys who brought the furniture in were amazing. They were fast efficient. Our sales guy doing…read moreOK job. We had to wait for quite a while to get our furniture and they sent out the wrong furniture the first time but give those boys a pat on the back.

EXCEPTIONAL customer service! Lauren helped me find the perfect futon for my son who attends…read moreGustavus College. She helped me choose the frame and fabric. Chris gave me a great deal to take the one on the floor so that my son would have one asap. They normally deliver on Wed. however they went above and beyond and delivered it that same day since my son was available and not in class. HIGHLY recommend!!