I was approached by Dean to file a claim the company has done a lot of roofs in my neighborhood so I thought what the hell if it works great if not I had nothing to loose. The insurance company denied the roof replacement at this point I was dealing with a project specialist named Kelly Nemphis who told me we were not done yet they had one more trick up their sleeves and we can file a legal claim with their attorneys. So I did and I'll be dammed we are now waiting for the case to settle and I will get my new roof! I really was not sure if this was a scam or not but Kelly has been to my house many times in a wrapped car that says Roofing Pros USA all over it and I figured she would not be driving that for the hell of it. She has been super helpfull got up on the roof and put a tarp where it was leaking I enjoyed watching her struggle with that it had to be the size of my house can't believe she did not fall off with the wind blowing the way it was. She even stopped to pick me up cigarettes on the way out to my house. Its been a great experience so far and the roof is not even done yet. there are 3 people in my neighborhood who's roofs are completed and they look great and have no complaints nothing but great things from all of them. Especially the actual crews that tear off and put the new one back on just great things about them. Seems like a great company with great people. They have my vote! Jon read more

After hearing about possible hail damage in the area I recently had my roof inspected and was very impressed with the service I received from Micah. From the very beginning he was extremely knowledgeable and professional. Micha took the time to explain the entire process in detail from the inspection itself to how the insurance claim works and what to expect every step of the way Micha was very punctual responsive and thorough, he answered every question I had and consistently kept me updated throughout the process with my insurance company. His communication and attention to detail really stood out . What impressed me most was his expertise. When my insurance company came out to do an inspection their findings aligned with everything Micah had already identified. Thanks to his accuracy and guidance my claim was approved very quickly. Micah is truly an asset to Roofing Pros USA. Employees like him gives you confidence that you're in good hands. I am very grateful for everything he did and highly recommend both him and Roofing Pros USA. read more

I had an excellent experience with Roofing Pro's! The team did an outstanding job on my roof and the quality of the work truly exceeded my expectations. From the beginning to the end of the project, everything was handled with professionalism and care. A very special thank you to Melissa Arroyo, the project coordinator, who was absolutely amazing throughout the entire process. She kept me updated every step of the way, always responded quickly whenever I had questions, and made sure everything went smoothly. Her communication and dedication really made the experience stress-free. I highly recommend Roofing Pro's to anyone looking for quality work, professionalism, and great customer service. Thank you again to Melissa and the whole team for a job well done! read more

I had an excellent experience with Roofing Pro's USA from start to finish. The team was professional, honest, and incredibly knowledgeable throughout the entire process. They showed up on time, communicated clearly, and completed the job with outstanding attention to detail. The quality of the workmanship exceeded my expectations, and they made sure everything was cleaned up perfectly before leaving. It's hard to find companies these days that truly care about customer satisfaction, but this team absolutely does. If you're looking for a reliable roofing company that delivers high-quality work at a fair price, I highly recommend them. I would definitely use them again in the future! read more

Roofing Pros USA built our roof in 2022 and everything went so smooth. I was not expecting the process to be that easy. Jarod was our project manager and gave us all the information needed to have this done correctly. The office staff and production team were very kind and professional. Even after 4 years, the team is following up at least once a year to do another free inspection to ensure our home is protected. They were just here again last week! After multiple hurricanes and hail storms, our roof is at 100% integrity from when it was built. I highly recommend Roofing Pros USA in Casselberry FL. read more

I had a great experience with Roofing Pros from start to finish. I live in canada and have several properties in Orlando Florida. I was refered to the company through one of my tenats Kelly Nimphius, she handled all 3 properties without issue during the pandemic quarentine while i was unable to travel back to the states. Not the best time to be in need of a roof replacement as you can imagine and I was hesitant to move forward. I'm so happy I did and have recommended Roofing Pros USA to friends and family. My son used the company as well with the same positive experience we are both very pleased. read more

A young man knocked on my door and politely introduced himself. He said his name was August Pringle. He was so knowledgeable, polite, and professional. At first, I had no interest with getting a new roof, but after our conversation he explained the process and made my wife and I extremely comfortable! This company does amazing work and that young man definitely knows what he is doing! He walked us through the whole process from beginning to end and was very communicative throughout the entire process. I highly recommend this company if you're looking to get your roof done. read more

These guys really did a great job! Gustavo, Yonder, Adal and all others were extremely helpful. Nick made the process seamless with our insurance company and even came back in person to install screens on the vents for me. They took great care with covering our pool each day to keep debris out. It looks amazing and we are so happy with this entire experience. Nobody wants to go through replacing a roof and I was nervous, but it was an easy process from start to finish! Highly recommend Roofing Pros USA to anyone who ends up with any roofing needs! read more

Part of the roofing scam, do not let them look at your roof, they solicited me and with door hangers. Look up Senate and house laws, they are not allowing to door hang or solicit. Look up the Senate bill, and House Bill. They put part of the Statue on there contracts, yet they exclude the part that soliciting anyone in any way is illegal. Oh and the do not worry they work with attorneys, no they do not, they the forward you to Morgan and Morgan.... DO NOT DO IT UNTIL YOU HAVE CONSULTED ATTORNEYS.. Cohnes Law firm is excellent read more

My son needed help getting a new roof as soon as possible so that he can get new insurance quotes for new homeowners insurance. Gabriel assisted us and worked with us to help us with getting things going as quickly as possible. Gabriel was courteous and very responsive and demonstrates great customer service excellence. I would recommend working with him to anyone. If you contact Roofing Pros, ask for Gabriel for the best customer service. Great company and excellent employee!! Thank you, Roofing Pros and Gabriel! read more

I recently worked with Roofing Pros USA and couldn't be happier with the results. From the initial inspection to the final walkthrough, the team was professional, punctual, and highly communicative. The crew kept the job site clean, and the quality of the workmanship on the new roof is top-tier. It's rare to find a contractor that combines technical expertise with such great customer service. If you're looking for a reliable roofing company in Florida, I highly recommend giving them a call! read more

I just loved this company!! Everyone I worked with was so helpfull and knowledgeable put all my worries at ease. It took a while to get approved which was a little concerning at first but once the insurance company did their part it was smooth sailing. Kelly Nimphius worked with me through the entire process keeping me informed every step of the way! This was a wonderfull experience from start to finish! I have already recommended Roofing Pros and will continue to do so with pleasure read more

Jose M. Production Supervisor and his crew did an AMAZING work. The staff is professional, friendly and polite. Jose was very professional, polite, kind, honest, reliable, organized, great communication via text or phone call, super helpful answering all our questions. Easy to work with, great professionalism and service. We are extremely happy with our beautiful new roof. Highly recommend Roofing Pros USA, Orlando! Excellent service. Awesome group of guys! Thank you! read more

I had my roof replaced with Roofing Pros USA they did a great job I referred my mother Sherry McCormic and she had a great experience as well. She is older and not great on computers so asked me to wright the review for her that she was completely satisfied with the company was happy with everyone that she worked with and Kelly Nimphius kept her well informed and helpful with choosing her shingle for the roof which she was very happy with the house looks great!! read more

We had a great experience with this roofing company from start to finish. The work was completed professionally, on time, and the crew kept everything clean throughout the process. Melissa was especially amazing with communication she kept us updated every step of the way, answered all of our questions quickly, and made the entire experience stress-free. Highly recommend this company to anyone looking for quality roofing work and excellent customer service! read more

We had a great experience with this roofing company from start to finish. The work was completed professionally, on time, and the crew kept everything clean throughout the process. Melissa was especially amazing with communication she kept us updated every step of the way, answered all of our questions quickly, and made the entire experience stress-free. Highly recommend this company to anyone looking for quality roofing work and excellent customer service! read more

Very helpful and knowledgable. Michelle helped me understand the process and find out the best option for me as a homeowner to fix my roof. Found out I even have a choice on replacement colors. I dont have to have the same shingles and they will navigate the entire insurance process for me. They do everything for you, even inspect your roof for free. I will owe nothing except for my deductible when the replacement is ordered. If you need a roof, call them! read more

I have a second home in Ocala Florida and needed a new roof but was unable to travel there due to work obligations in New York. Kelly Nimphius works for their Casselbury location and handled the entire project for me from start to finish. I am so grateful for their years of experience and Kelly's expertise. When I arrived at my home I was very impressed with the fabulous face lift my home had received. I highly recommend Roofing Pros USA! read more

Sarge and the entire team, from office personnel to the installation crew were absolutely a dream to deal with. I don't think they could have made the process any easier. The install team were all professional and very respectful of my family and property. From the initial inspection to dealing with my insurance company to the final and thorough cleanup. GREAT JOB SARGE AND TEAM ROOFING PROS!! read more