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    Castle Roofing

    4.1 (14 reviews)
    Closed 8:00 am - 8:30 pm

    Services - Castle Roofing

    Roof inspection

    Castle Roofing Photos

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    Review Highlights - Castle Roofing

    From the initial quote with Jeff, to the scheduling of dumpster delivery and roof installation, everything ran smooth.

    Mentioned in 3 reviews

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    Timothy Parks Roofing & Construction

    Timothy Parks Roofing & Construction

    (19 reviews)

    After hiring him, someone came out for about 10 minutes (we assumed they were on the roof to try…read moreand match the shingle color), did not knock on the door or talk to us at all. Then we received a bill for over $1000 for work allegedly done. We contacted him repeatedly after getting Yelp messages and told him that absent proof that the work had been done (with pictures of the completed work), he was not getting paid. My husband works from home and would have HEARD someone on the roof installing shingles. He then tried to charge us $75 for a return visit to take pictures, stating his "contract" did not provide for pictures. When I messaged him that no one came to the door to say the work was done on the day it allegedly was (who does that?? - at that point we would have asked whoever did it to get back on the roof and take pictures, and they would have gotten paid that day), he said that his worker's phone was "broken" that day. If that person had knocked (he didn't), my husband would have handed the guy HIS phone and asked him to go back up the ladder and take the pictures. We have repeatedly messaged him stating if he wants to get paid, he needs to come out and actually give some CUSTOMER SERVICE by giving us proof that the work was done, and then I will hand him a check. He has not responded. Addendum: Only AFTER receiving the above review and reading emails sent to his office today quoting his own contract (which specifically states at item 4 that he will "provide" photos and warranty details after the job is completed) did he bother to respond and come back. He still did not knock on the door, but my husband saw him sitting outside and approached him to ask who he was and what he was doing (he claims he met with my husband, but my husband did not recognize him). He then sat in his truck for 30 minutes and then texted that he was ready to show us pictures - but he refused to send them to us unless we agreed to sign a "non-disparagement clause" and take down this review. Not only did he not apologize for the poor customer service already provided, he was obnoxious and proceeded to argue and be incredibly disrespectful to me and my husband, shouting, attempting to bully me and not letting us finish a sentence, and repeatedly refused to just send us copies of the pictures in exchange for payment. There was no way I was going to agree to sign a "non-disparagement clause." He has earned the bad reviews he has received. He refused to send us the pictures and drove away, claiming he will take us to court. If I could give zero stars, I would. I hope you read this message, Mr. Parks. As I repeatedly tried to tell you, (although you kept interrupting and talking over me), per your own contract, when you PROVIDE us the pictures of the work you claim was done on our roof (you could have sent them from your phone in less than 30 seconds) with copies of the receipts of the shingles you purchased on our behalf, we will mail you a check. If you had not been so hostile and belligerent, you would have had it today.

    I contact Mr. Parks about a concern with squirrels damaging our roof vent pipes. Mr. Parks came to…read moreour home and knew exactly what to do and within a day he was able to help us resolve the problem. Tim is a professional, knowledgeable and courteous individual ,and does what he says he is going to do, a man of his word. Great experience and a very fair price and I will be contacting Tim again when the need occurs. Thank you Mr. Parks

    Castle Roofing - roofing - Updated May 2026

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