Very happy new roof fair price they worked very hard Several months later and so far no leaksread more

They were expensive. But they did a very good job. They worked quickly and cleande up after they…read morewere done.

Had new roof installed on 1/20/2025. From the initial quote with Jeff, to the scheduling of…read moredumpster delivery and roof installation, everything ran smooth. The crew arrived a little after 6am, I came out to move a vehicle so they knew I was awake, and by 6:30 removing our roof. Totally completed and cleaned up, and left around 1:30. Our home is around 1800 square ft. This is second home we've had a roof replacement on. This is our first experience with Castle and we highly recommend them. They have been in business for a long time.

Worst company ever They have spent 4 days on my roof and…read morestill not done. They are still working and it's 8:40pm at night. Neighbors are complaining and I have kids that need to be in bed for school Every time I talk to them it's one excuse after another.

Evens responded very quickly and professionally to my inquiry. They were able to evaluate the issue…read moreand recommend solutions using the photos I provided. It turned out that no work was required. I immensely appreciate their professionalism and honesty! Based on this experience Evans Roofing will be top of mind for all my roofing needs.

My experience with this company was top notch. Daniel Gonzales, the branch manager, came super…read morequickly. He was able to diagnose the problem and fix it right then and there. He was kind and patient with his explanations. It was a breath of fresh air to work with a person and company like this. I was expecting the worst when I called, and I actually had a great experience.

After hiring him, someone came out for about 10 minutes (we assumed they were on the roof to try…read moreand match the shingle color), did not knock on the door or talk to us at all. Then we received a bill for over $1000 for work allegedly done. We contacted him repeatedly after getting Yelp messages and told him that absent proof that the work had been done (with pictures of the completed work), he was not getting paid. My husband works from home and would have HEARD someone on the roof installing shingles. He then tried to charge us $75 for a return visit to take pictures, stating his "contract" did not provide for pictures. When I messaged him that no one came to the door to say the work was done on the day it allegedly was (who does that?? - at that point we would have asked whoever did it to get back on the roof and take pictures, and they would have gotten paid that day), he said that his worker's phone was "broken" that day. If that person had knocked (he didn't), my husband would have handed the guy HIS phone and asked him to go back up the ladder and take the pictures. We have repeatedly messaged him stating if he wants to get paid, he needs to come out and actually give some CUSTOMER SERVICE by giving us proof that the work was done, and then I will hand him a check. He has not responded. Addendum: Only AFTER receiving the above review and reading emails sent to his office today quoting his own contract (which specifically states at item 4 that he will "provide" photos and warranty details after the job is completed) did he bother to respond and come back. He still did not knock on the door, but my husband saw him sitting outside and approached him to ask who he was and what he was doing (he claims he met with my husband, but my husband did not recognize him). He then sat in his truck for 30 minutes and then texted that he was ready to show us pictures - but he refused to send them to us unless we agreed to sign a "non-disparagement clause" and take down this review. Not only did he not apologize for the poor customer service already provided, he was obnoxious and proceeded to argue and be incredibly disrespectful to me and my husband, shouting, attempting to bully me and not letting us finish a sentence, and repeatedly refused to just send us copies of the pictures in exchange for payment. There was no way I was going to agree to sign a "non-disparagement clause." He has earned the bad reviews he has received. He refused to send us the pictures and drove away, claiming he will take us to court. If I could give zero stars, I would. I hope you read this message, Mr. Parks. As I repeatedly tried to tell you, (although you kept interrupting and talking over me), per your own contract, when you PROVIDE us the pictures of the work you claim was done on our roof (you could have sent them from your phone in less than 30 seconds) with copies of the receipts of the shingles you purchased on our behalf, we will mail you a check. If you had not been so hostile and belligerent, you would have had it today.

I contact Mr. Parks about a concern with squirrels damaging our roof vent pipes. Mr. Parks came to…read moreour home and knew exactly what to do and within a day he was able to help us resolve the problem. Tim is a professional, knowledgeable and courteous individual ,and does what he says he is going to do, a man of his word. Great experience and a very fair price and I will be contacting Tim again when the need occurs. Thank you Mr. Parks

The Roofing Company delivered on everything they promised with outstanding service, quality, and…read morecompetitive pricing. They were honest, professional and their team did a great job completing the job and within their estimated budget. Penelope and her office team provided solid communication, explaining the roofing process and ensured we were always aware of what was happening leading up to our start date, the Seminole County inspector approved their work immediately which is also a testament to their fine work. Overall, The Roofing Company is highly recommended for anyone in need of roofing services, thanks to their professional team and high-quality results.

From the owner: At The Roofing Factory our priority is to provide high-quality services, competitive pricing,…read morequality materials, and exceptional customer service. Our company stands out for its reliability, professionalism, and commitment to customer satisfaction, making it a top choice for customers seeking trustworthy and skilled roofing services. Roof Smart, Choose Us!