I have had a positive experience with Tyler and Joe from Gold Key Roofing. Tyler was on time to every appointment, promptly responded to my every call or email. He place no pressure nor responded negatively at my every question or concern. He was very respectful, understanding and polite. I hope that quality is appreciated at his company as much as I the consumer did. Others I know have use them and have been satisfy with their work and performance. If you need a roof replaced or just fix Perhaps also include Gold Key Roofing as one of the companies to hear out and compare, before making your choice. read more

I just had the most amazing interaction with Me Tyler from this company . He was professional. Courteous. Friendly . Knowledgeable. Informative. And 2 hrs early. I couldn't ask for a better morning. Dealing with the aftermath of Milton , I've run into a lot of price gauging. Unprofessional behavior. It was just a warm welcome to be treated with respect . With honesty. Thank You Ms Maryann. You sent me an angel . read more

Finding a quality roofing company that is professional and honest is great. Called Gold Key after Milton's unwelcome visit. Josh came and checked out our 13 year old roof and said all was good. Even if there had been a problem, they would have first looked at repairing rather than replacing, if possible. With so many scammers here trying to get entire roofs replaced, it is great to know one that sets the standard for honesty and integrity. read more

Recent customer for Gold Key. Had a solid experience the whole way through. Eric, my contact, was amazing and keep in constant communication. The new roof looks amazing. read more

I am absolutely thrilled with the professionalism Gold Key provided when going through a TWO YEAR fight with my insurance company. They have the partners with whom to collaborate (adjusters, inspectors, etc.) to be ready when I finally got the all clear. The job was completed in 2 days and there were NO hidden costs because they proactively anticipated wood replacement. Shawn was very responsive and even answered my question while he was on vacation. Thank you Gold Key Roofing! I love my new roof!! read more

If a contractor is simply too busy to do a project or doesn't want to do it, for whatever reason, please be upfront, and respectful, and say "sorry, we're busy and can't take on more work for the foreseeable future"...then, folks can move on. Two attempts, with no response, first to Darren, and when he didn't respond I called the office several weeks later and gave that person my details. 1.5 months later I haven't heard a thing and now I am sharing my story on Yelp. I found a roofing contractor, also with a good reputation, coming to my house this week to look at the issue, finally. Welcome to 2023 and the world of construction and contractors in Orlando. Super frustrating. read more

Very dependable and friendly. On time and great work. Pricing is very competitive and worth every penny for the way they conduct their business. Sincere thx to Darrin and Sean and crew for being punctual and getting job done. read more

Gold Key Roofing is the best roofing company in Central Florida. I live in Orlando. Last week, I noticed a stain on my bedroom ceiling. Tyler and Lance came to my home and quickly analyzed my problem, and gave me an honest repair option. They were both kind, caring, and professional. I highly recommend Gold Key Roofing for all roofing needs. read more

Adam Clarke did a great job of selling us our roof. The team did a very efficient job of installation. we are already noticing a change with our power bill for the better. the insulation and attic fan are helping. when there was some damage to our gutter filters, they took care of that as well. read more

My shingle roof suffered hail damage during 2 violent storms in 2018. My insurance company offered to cover the cost for a new roof. I contracted with Gold Key Roofing to do the reroof earlier this year and they did a GREAT job. I had the pleasure of working many of their staff including the following: 1. Trevor Switzer - General Manager 2. Shawn Hewitt - Production Manager 3. Mario Stafford - Superintendent 4. Jessica Graf - Office Manager 5. Alexis Orsini - Insurance Claims 6. Jay Brown - Administrative Assistant 7. Luis - Crew Leader 8. Jay - Carpenter All were very helpful, responsive, knowledgeable and professional. I enjoyed working with each of them as they went above and beyond to make me a satisfied customer. Jessica worked diligently with my insurance company to help resolve pricing differences due to the removal of extra layers of felt paper and installation of additional decking not included in the insurance adjuster's original quote. Luis and his crew did an excellent job replacing unseen rotten wood and took care to clean up the site at the end of each day. I was also extremely pleased with their dump trailer service which took care in the set-up & paid attention to detail including: - Clean trailer in good condition - Large ground tarp protecting driveway - Plywood under wheels to further protect driveway - Wheel caulks - Yellow caution tape around tongue - Safety cones @ 4 corners - Placement close to roof, but clearance for our vehicle to get in/out of garage My neighbor was so impressed with the dump trailer that he stated he wouldn't mind having it parked in his own driveway! I highly recommend Gold Key Roofing for shingle reroofs and repairs. read more

I was referred to Gold Key Roofing by a neighbor who searched and searched. I took his word for it and they did not disappoint. Adam took the time to sit down and walk through the roofing and insurance-claim process, with all pricing and fees described right from the start. When it was time for the work to be done, everyone who was involved was fast and professional and always asking if we needed anything extra. As fate would have it, my insurance and mortgage company made the process INSANELY difficult. Gold Key was super supportive and understanding of the delays, always acknowledging it wasn't my fault and even helped me by contacting my respective companies when I couldn't get away from work to call. I have recommended them to everyone I know and will continue to do so! read more

I had a roof leak from a rain that lasted about 28 hours. A couple days after I saw the roof leak I heard Gold Key Roofing's radio advertisement. They said honest, hard working, fair. I have to say they are NOT people that I ever want to do business with and I strongly suggest you stay away from them yourself. I contacted them using their website online form that I filled out AND also I sent an email to them. Both times I described my issue in detail, gave them my telephone number, street address and how I am 6 miles west of a specific theme park (that I provided them), and I am real close to a specific major intersection (that I provided them). I made the appointment for Thursday morning non-specific time, but it was supposed to be before my insurance claim adjuster was going to come out at 11:30am so I would have Gold Key Roofing details of the roof leak BEFORE I meet the claim adjuster. At 9:33am I texted the roofer details of which way my house faces, the color of it, etc. He confirmed he was still coming out. My insurance claims person came and did their work, but the roofer never showed up, so at 12:15pm I texted him and only at that time did he say he is NOT going to come out because it is out of their service area. This upset me because they knew my street address before I made the appointment, they also knew how far it was away from an central Florida large theme park, and also which major intersection I was at. So they should NOT have made the appointment. I could have gotten another roofer here instead. It is was dry today, but rained yesterday, and will rain the next few days, so it was a PERFECT day to go onto the roof. What a waste. I believe they are pretty stupid to make the appointment and just not show up. HE DID NOT contact me when he was a couple hours late, I texted him at 12:15pm and only then did he say he was NOT going to show up. If I never texted him, would he just not show up and never let me know? Rude people, unprofessional. read more

My roof that is less than. Year old leaked. The manager refuses to even call me back.

We were in need of a new roof for our home. I contacted Adam Clarke at Gold Key to receive a quote. He met with me and my wife and we decided that we didn't need to look any further. His honest feedback put us at ease. The work his team did was meticulous and prompt. They worked extremely hard and our new roof looks fantastic! I would recommend Adam and his team at Gold Key to anyone! read more

I'll start my review by saying that everything you're reading here is backed by emails,pictures, lawyer letter, and I will gladly invite whoever is thinking hiring this people. We bought our house 6 years ago and a new roof was part of the deal so the previous owner would have to replace the old roof, a few options were given to us ( we told the homeowner we wanted to go with a known company) so we decided to go with GOLD KEY ROOFING, talk about a bad decision. As first tome owners we couldn't be happier to a house with everything in good shape, and with the new roof, we thought we were fine for the next 15/20 years. This house served us in a way I can't explain, we were blessed and still. Last year I was having a beer in my front porch and I looked up to the outside ceiling and saw this rotten, moldy spot and called the company right away, talked to Jessica on the phone and asked to to get someone to inspect our roof and get it fixed, she told us to not worry about it they would fix it whatever was wrong and replaced what was rotten. I was satisfied with what I heard and made an appointment for someone to meet me so I could be home when he came, in between I started looking around the house and I found so many bad, soft spots and that got me worried. The first appointment was set for 3pm and they sent a guy who called my wife(not me) and said there was nothing wrong with the roof, so I called Jessica and asked why someone came around 10am when the appointment was at 3pm, she said everything was going to be solved and she transferred to Shawn, again nice and polite guy, I told him about all the spots I've found and I told him I wouldn't like to have a 5 years old roof all patched up, so he told me: Ricardo we'll fix it whatever it takes, do not worry. So I made another appointment for someone to come and look at it while I was home, he set the appointment for 2:30 pm, I left work early that day and got home by 1:30 pm, guess what, they were finishing the repair( only one) no need to say that I was very upset for their " timing" so I told the guy to stop whatever he was doing it because that wasn't what I arranged with Shawn, I've showed so many more spots and the guy told me that it was an old house?! so I should be ok with, it is what it is, he said..called the company again and the nice Jessica was irritated, rude and sid she was calling me back and HANG UP ON ME! 1 hour after I got an email from her stating that they wouldn't do any other repairs because our warranty( for a total replacement) was expired by 5 months! then I called again and tried to reach someone up who could answer to our needs, so they transferred the phone to Jeff( I was told he was the owner) and he was listening to all my complaints and he asked me what did I want to happen, I told I wanted my roof replaced! he said I should have gotten the 10 year warranty so I would be covered! I was so surprised that a big company would act like that, then he asked me: anything I can do for you? again I was shocked and asked him: Are we going to have to hire a lawyer? and here's the answer: A GOOD ONE! We hired a lawyer and he sent a letter to GOLD KEY and after the lawyer told us the contract was made with the previous owner so we would not be able at the end(years) we would win but the lawyer office's expenses weren't going to be paid by the defendant, so we would have to pay out of pocket. Last but not least, the only repair they made was leaking again and the rotten wood was covered by pine wood still here to be seen by anyone interested. Again the words above are all backed up by pics, emails, lawyer's letter. It's not about the money anymore, I just want to make sure people don't go through what we had to, if we weren't lucky to not have issues with this company I think being a reputable company should've stand by their work and not mistreating costumers. Do your research and feel free to contact me with any questions, I have everything filed. One of our biggest mistakes was having GOLD KEY ROOFING do our roof. We're still saving to repair our roof properly and praying to not get a hurricane in our path. God bless you all and I'm sorry for the long review. read more

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NOT COMPETENT to take my information fora re-roof estimate. Would not do business with these people. Jim F. read more

Called Gold Key after finding a soft spot at the base of a roof seam. They provided a competitive quote and explained everything well. After doing the fix there was some leaking and they came out very promptly to fix it, including doing some additional work they didn't charge me for. Overall happy with their service and responsiveness. read more

We made an appointment with Rob a week in advance for a quote. Come the day of the appointment, no call, no show from Rob. Sent a text: no response. Called, and Rob forgot the appointment, and said he has too much on his plate to help us. read more

Great job, clear and fair pricing with excellent customer service. Adam was a pleasure to work with. I highly recommend Gold Key.

Amazing customer service. Called them for quotes. Previous roofing company told me I needed a new roof because of a small leak. Jeff came by, found the leak was due to a range hood vent not removed after renovation, explained how it was a cheap fix, gave me recommendations for my roof, and took care of it quickly. These people run a business the way a business should be run. If you need a roof repair or replacement, go to them. Honest, fast, customer centric. These guys are the real deal. read more

Rude front office staff. Would never use them as I was never able to speak with anyone without being hung up on. Terrible.

Gold Key is an awesome roofing company. They overdeliver on their service and workmanship. The roofing job they completed on my Orlando property was superb in all aspects. The finished roof is so stunning and eyecatching that people in the neighborhood and passersby stop and marvel at how attractive the new roof looks. So if you are looking for a reroofing contractor in Central Florida I highly recommend you go with Gold Key Roofing. They will not disappoint you. read more

Gold Key Roofing was sent to inspect my roof after Hurricane Irma in 2017. Jeff H came out and said my roof was fine. I told him I had water stains on my ceilings. "Nope, its fine". He would not look at the interior damage. Subsequent inspections by roofers (3) said the roof is not repairable. One roofer that was viewing my home from the street said "I can see all the shingles have been lifted". Unfortunately the insurance company believed Jeff H. So it took a number of months and significantly more damage to my home from the leaking roof before the insurance company would believe me. 10 months later and I am still waiting for an offer from the insurance company thanks to the bad information given them by Gold Key Roofing. Proceed with extreme caution ! read more

Well, now two years into our re-roofing project by Gold Key Roofing. Went through the hurricane last fall with NO damages. Feeling really good about their work! Garranteed for 10 years so will keep updating as we go through the years. Thank you again Gold Key Roofing. read more

Gold Key Roofing did an excellent job on our roof! Jeff Maull walked us through the whole process and made the process painless!

My reroof looks very sharp. The salesman Steve is the MAN! He got the job done as promised in time and in the finished look. I would recommend Goldkey!! read more

Gold Key employees were extremely helpful when I called about my leaking roof. They answered the phone promptly and were quick to send someone to evaluate my situation. Shawn helped me with my repairs and he was extremely knowledgable and willing to explain the details of my problem clearly. My roof was fixed quickly and I would recommend Gold Key for any roofing repairs! They were professional and courteous throughout the process. read more

DO NOT DO BUSINESS WITH THIS COMPANY!! Website advertises service to Belle Isle and surrounding areas. I called for a roof repair estimate and was just told by the attendant that the owner instructed that they do not service the 32805 zip code. I live in Holden Heights off Parramore Avenue less than 5 miles from their business. I wonder what stops them?? read more

We called GoldKey Roofing due to an emergency and they came out quickly to assess the damage and the needed repair. Everyone we dealt with from the office staff to the field team was just wonderful! Extremely efficient and friendly even when they gave us bad news about the roof :) We highly recommend this company for their professionalism and courtesy and great results. Definitely a 5 star experience. read more

Competitive pricing. Quick service. Professional staff. Answered questions. Quality material. Owner honest. Would recommend them

Highly recommend this family owned company. They were a pleasure to work with and responsive when I needed updates on the status of the job and insurance claim. I am pleased with the overall reroof and some extra carpentry work needed as part of the job. Would certainly work with them again and refer to others. read more

Jeff and the guys over at Gold Key Roofing are the tops (pun intended)! We have never had a quality issue from any clients that we have adjusted on. Nothing but rave reviews!!! read more

Wonderful job! These men were here first thing in the morning, covered the roof with a tarp when it was about to rain, and then were back as soon as it dried enough for them to work. I would definitely recommend them to anyone. FYI, when I asked, I was informed that the reason they refused to do service with the persons leaving the two bad reviews on this page is because they were asking Gold Key to help them defraud their insurance companies. read more

I had initial 2 repairs for the same leak from Gold Key. When the leak appeared again (after warranty period), Shawn stepped in and resolved the issue right away without charging me anything extra. They came out and put tarp on the roof and then scheduled roofers to come out and rectify the situation. The crew that came out was very professional and was able to find and fix the leak. Thanks Gold Key (Shawn) for awesome customer service! read more

I had heard good things about Gold Key Roofing so after receiving damage to my roof from a hurricane, they were the company I called. This is a first class organization. They did outstanding work. The workmen were fast, friendly, and meticulous. From tear off to installation and clean up I couldn't be happier. read more

The quality of work was excellent and workers were always on time. The workers were very profesional and courteous. Pricing was fair and as quoted. The clean up was very good and everything was picked up. read more

A year and a half after performing work on my roof, we had a leak in the exact same area. After 4 phone calls and a missed appointment, I never received a call back. Every time I would call I was told that I would get a call back right away and I did not. I was very disappointed in their service, lack of communication and not standing by the previous work that clearly had not been done correctly. read more