I have a 1959 Ford Skyliner retractable hardtop. To operate the top, the car has to be in neutral…read more The transmission linkage was "out of whack", and the only way to get the top to go up or down was to move the column-mounted gear shifter back and forth until I found the sweet spot that would allow the top to operate. I took it to Lay's Transmission, and they made all the necessary adjustments. Now, when I put the car in neutral, the top works perfectly every time. As a classic car, it was stored in a safe, secure area and wasn't left outside overnight. I would recommend them to anyone who needs their transmission repaired. They do outstanding work at a fair price.

as stated before i spent over 4000 dollars for a complete tranny rebuild…read more after getting so tired of the cluncking and hard shifting I traded it in.the dealer ask who the hell rebuilt this tranny.I said lays.they took 5000 dollars off the trade in value because of the the tranny.I was so disgusted about the way it shifted I said hell with it.So I ended up losing over 10k because lays dont know what they are doing.So glad I got a truck that does not clunk and shift hard.I lost 10 k but so glad to dump this truck.Thanks lays.By the way they kept telling me nothing wrong.What a joke.

First class service!! Picked up truck, fixed it and notified me when complete. They called and told…read moreme every that needed repaired and things that could wait. Very knowledgeable and explained everything!! .

Do not use this business unless you need a simple service like an oil change or minor maintenance…read more I was not familiar with auto shops in this area as a newer resident, and a neighbor recommended them. I was initially impressed with the free towing of my pickup when my starter went out. It was repaired with no problem. However, I took it back to Greer when I had some other issues with my truck due to overheating. I was told I needed a new intake manifold, so I was quoted $1500. Then I received a call that it was going to cost more, around $600, due to labor hours, because they ran into issues. So long story short, the truck was not completely repaired correctly, and I had to keep putting antifreeze in it as there was a leak somewhere. So, someone must not have known how to work on a Ford because now I have a blown head gasket, and the vehicle is dead. Since Greer's mechanic had the engine completely torn down to fix an issue, everything should have been checked. In my opinion, they threw it back together when they "ran into issues" and did not know how to fix a Ford. All someone had to do was let me know what the problem was, or if it was more than they could handle.

I cannot speak highly enough about the services that my husband and I received from your employee,…read moreJoe, while stranded with a flat tire, in the dark, on the Ohio Turnpike. Joe was professional, fearless, and changed our tire with traffic whizzing past him, and I am so thankful he was there to rescue us from such a scary situation. Thank you again!

I have never been treated so rudely by the employee named Mimi in my life. I can't believe a…read morecompany would let somebody like her represent them. I called with some honest questions only to get a nasty attitude and hung up on and borderline threats. Makes me uncomfortable that she even knows where I live. Thanks a lot Safe Auto for connecting me with this company to unlock my vehicle. This company is not to be trusted.

Got in a fender bender and they got me fixed right up. Quick and a fair price. Hope I don't have to…read morego back again under the same circumstances, but no where to go if I'm in need. Thanks Ken's!

my son's dad was in a motorcycle accident is on life support he left his truck on 2nd street when…read morethe last snow storm came thru we live in chicago we couldn't get here in port Clinton to move it off the street. we finally did make it to port Clinton we were told that Ken's towing hauled it to there shop. we asked the owner if he would consider working with us on the storage fee of 1100.00. his rude answer was he didn't care what happened , and no he wants full payment. he has a mortgage to pay.

It was truly a blessing to find this garage. They treated me so good. They took care of me and my…read moretruck. They are efficient very reasonable and empathetic to my needs. I would definitely recommend them to everyone. thank you

Bryce came through heroically last night. Got my disabled Chevy Volt pulled smoothly onto the…read moretruck bed, took me home, unloaded the car, and pushed it over to the curb by human muscle power. Then explained the goings-on to my wife while I just stood around.

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.

Had to have our car towed - What could have been a complete nightmare turned into an actual…read morepleasant customer service experience. Late afternoon the day before Thanksgiving, Sara made it happen! We explained we were in a total hurry, as I had the turkey and we were bound for Michigan that evening, but had to get our other car towed home ASAP. Within 10 minutes, we got a call from the tow truck driver saying he would be arriving in approximately 15 minutes with our car. He was. Both Sara and the tow truck driver (sorry - did not get his name) were very nice and very professional. Thanks very much for helping us out!

I give no stars don't deal with this company people and Rossford police need to stop calling them…read morefor tow helping them steal from hard working people our car broke down on the side of the Eway because it was smoking under the hood, which means the oil get on the engine, and started smoking a passer by who couldn't mind their damn business called the police and said that our car was on fire very incorrect well police ended up confirming the car was not on fire but they wanted to tow the car. rays towing in Perrysburg was the tow truck company that they called not even five hours later when we went to go retrieve the car they told us that we had to pay $800 only because the police had them come out to make the tow $800 $45 a day. This is predatory. They are ripping people off and what they did was illegal and we are coming for lawsuit this just happened days ago people please don't use this company . They are awful people. They talk to you like you aren't human and they will rip you off in a heartbeat. Yes, I am filing for lawsuit so if anyone else wants to come together and do a class lawsuit please contact me.