I needed an emergency oil change prior to a road trip and Adam's tire got me in and out in a jiffy…read more Kind service staff, good quality work, and fair prices. I will definitely be back.

Brought a car in before purchasing to get an inspection and verify the head gasket and timing belt…read morewere good. Was told all clear-that night the car overheated. Brought in NEXT DAY at 8am-didnt look at it til after 130pm.... 24 hrs later-new thermostat installed, uninstalled,...final verdict-it WAS the head gasket. $700 of work AFTER being told-BY THEM-that engine was good. Staff very unprofessional-they were using their phones to Google what to do. Don't waste your money here.

Also known as S&S Auto Repair, this place is a gem hiding in plain sight. Pulled in w/out an…read moreappointment the day after Christmas, multiple 'warning lights' on the dash of my new used car (2017 Honda Accord hybrid) decided to light up on the morning I gotta drive my kid and their friend to SF for a flight. AJ, who I think is the owner, was super welcoming and took 20+ minutes to give the car a once-over to confirm I was safe to drive it as-is for the 350 mile roundtrip. Yep, buncha indicator lights but nothing urgent. Topped off the oil just to be on the safe side. Didn't. Charge. Me. A. Thing. An honest mechanic is hard to find...actually wish I lived closer to Willits so I could take my car here every time!

I have a 2005 Lexus RX 330 SUV with 413,000 miles on it. Onward Auto…read moreRepair is the only vehicle repair shop that I use to do any, and all, of my vehicle repairs at. This included, but was not limited to, diagnosing and replacing the front brakes; replacing the front structs (with shock absorbers) and the rear struts (with shock absorbers) assemblies; the rear wheel hub repairs; the service of the transmission and change of the transfer case fluid; and, also the evaporative emission system diagnosis; and replacement of heating ventilation blower fan. In addition, I have all of my oil changes done here; except when I traveling long distances where the mileage accrues. In each instance, Onward Auto Repair articulated to me in a highly informative manner for each thing which was at issue; and provided qualified reasoning for what I should consider. Low pressure, but with all of the skills, training, expertise, knowledge of the best of the best vehicle repair mechanics. I have driven over one million millions and I have resided in a score of locations, in several states. Even when I move from this area, I will make an appointment and bring my vehicle here. It is not that other mechanics aren't qualified; it is that they simply do not have all of the expertise. With all of its diagnostic equipment, which is extensive, Onward Auto Repair can do every type of vehicle analysis, which encompasses several hundreds of types of vehicle issues. This repair shop makes very formal written estimates, with extensive verbal explanations so that I can fully comprehend what the repair entails and why it should be highly considered. In addition, where appropriate, Onward Auto Repair will take Photographs of things which cannot be seen by the vehicle owner when parts are removed under the vehicle lift, whereupon an analysis is made as to those things which need repair(s) and/or replacement(s) of parts. Outside of a vehicle dealership's vehicle repair center, I know of no other vehicle repair shop that would be able to make the analysis of any given vehicle item that Onward Auto Repair. Even the prices are substantially less than a new vehicle dealer's repair prices. I am certain that my vehicle will be in qualified condition for at least 600,000 miles. I do have my transmission fluid changed every 60,000 miles, which also contributes the longevity of my vehicle, and I only use my vehicle brakes about ten percent of what most other vehicle operators do. While this ensures that any gas powered vehicle I drive will get at least 600,000 miles on it, it is the professional support I have received at Onward Auto Repair which ensures that this will occur. I leave with smile each time I depart from this repair shop.

After 3 of the worst experiences with zero communication from AAA ever within a 30 hour period,…read moreWillits Tire Auto RV and Truck Center completed not only their portion of a two part tow of me and my car out of Covelo, but also after a 4th failure of communication with AAA, the 2nd and longest part, a tow back down to the Bay Area. Thank you Reese and Zac for going above and beyond to get me home safely when AAA did not. Thank you for all you do!! I am truly grateful!

Reese helped me to resolve a situation with a rental car company and came up with with the best…read moresolution to have my disabled rental car towed, then dropping off the new car to me on his way back to his shop. The driver was courteous and had a long day! I would recommend these guys!

I don't leave many reviews , but it's hard to find a good mechanic so I thought I'd leave one for…read moreonward , honestly I've now had them do several projects on multiple vehicles ranging from exhaust upgrade on my 18 ram (flow master set up) to a transmission job on my son's sequoia and plenty of scheduled service jobs .each time AJ has been upfront about the costs , extremely thorough, courteous, quick turn around time. But most importantly to me he figured out everything in the beginning of each project and laid out my options as far as cost and possibly outcomes so I could decide what worked best for me . I would recommend onward for any mechanical project you have and they certainly have earned all of the 5 stars!!!

Needed a tire patch urgently this morning. I was the second one in the door.. Colin assured me that…read morethey will be able to take care of me and for sure within 20 minutes my tire is patched. Will definitely consider this company for my tire replacements as they seem to actually care about their customers thank you guys again !

I was passing through Willits and my tire pressure light came on. I went into Les Schwab and they…read moretook care of me right away. They were so nice and it was almost closing time. Fixed my tire right away. Great service

Everything about this place is high quality and competent. The employees are very knowledgeable and…read morefriendly and honest.

Shame on them. I took my wife's car to get a tire replacement and during the wheel change their…read moretechs scratched the wheel from side to side. I definitely not recommend this place as when I went back to them the guy in the front desk said there's nothing they could do unless I wanted to buy a new wheel and get replaced. Fuc***g stupid from their side.

Ken does quality care on your car and truck. He helped me at a moments notice, when other mechanics…read moretold me the problem couldn't be solved. Thanks, Ken.

Wonderful place. Pulled in without an appointment and they fixed my problem super fast. Since it…read morewas minor they didn't even charge me. Highly recommend

Charlie is incredible. Extremely kind and an incredible mechanic. My car broke down in Willet while…read moreI was on a road trip. He met me, diagnosed the issue, let me store the car at his shop while I waited for the part, and fixed it quickly. He also charges an extremely fair rate and his communication was 10/10.

Appreciative of the experience, quality of work and integrity. I suggest calling Charlie, even if…read moreyou've already gotten a quote from someone else- make sure your money is being well spent. For Maintenance or a big repair to get you back on the road- the experience shows...

Got stuck in Clearlake last week 10:30 pm. Called for a tow. They were quick to answer the phone…read moreand quick to arrive. Keith "Corpsman" friendly, professional and dropped my car in Lakeport with no problem. Would recommend.

The best ever had a nightmare with AAA couldn't get a tow for 3 days after calling them it was…read morehandled, from the owner to the driver we where treated with compassion and total understanding for our situation. If not for them we would still be waiting greatest company ever I can't say enough about this company, the driver got our motor home home safe and in great time

Attempted to use them as a uhaul pickup location. When I arrived, nobody was to be found and the…read moreshop next door had to call someone to help us. We were told that they didn't have any record of our rental agreement from uhaul. Gave them the reservation number and they still couldn't find anything. Then the refused to rent us the trailer that they had on site, that was available. They said no, we don't want to rent that one to you. Absolutely horrible service and I would avoid them at all costs.

Great mechanic honest & dependable with reasonable rates. Knows his shit & doesn't let it out the…read moredoor until it's completely fixed. Best diesel repair place in Mendo or Sonoma Co including McConnel etc.