These guys saved me in a pinch just a few hours before every shop in town shut down for the…read moreChristmas holiday. I was traveling down I-5 when my instrument cluster went haywire and my check engine light came on. After that my engine was running super rough and I coasted into Star Automotive to see what the heck happened. After some tests they figured out the problem (cylinder specific ignition coil failure on Chevy Silverado) and worked fast to get parts picked up and installed before they closed up shop that night. If it wasn't for them I would have spent Christmas alone in a hotel room in Grants Pass, OR. Thanks to these guys I made it 500 miles to my destination and spent Christmas with my family instead. They were friendly, did their best to get my job done up against the clock, and charged fair labor rates. I can't thank them enough and definitely recommend them to locals and travelers alike.

It is truly unfortunate that after 3 cars, and 19 years of great service while Star was under…read moreprevious ownership I am now writing this 1 Star review. I had triple A tow my car to Star on 10/27/25. I gave them a call in advance and let them know I would be sending it there and stated what had happened. For full context, I was exiting the free way in central point there was a small box in the middle of the road and I had not choice but to slow down and go over it. My car being an Alfa Romeo Giulia sits low and something was pulled out of the bottom of my car and it immediately lost all power steering. I was able to pull to the side at the very end of the ramp. No body damage at all, car was still drivable but no power steering. The tow truck drivers were able to drive it into the flatbed themselves. Zach from Star automotive s initial quote 10/27/25 totaled $10,054.53. See pic and note Quote 1. (This quote will dramatically change once insurance adjuster is involved) 4 quotes later, 2 subcontracted dealerships, a broken fuel module that made my car completely underivable, and no answers from Zach or Austin about what happened. The insurance claims adjuster, the service manager in Portland and the technicians all agree in writing that my car was not drivable when it was brought in and that someone clearly damaged the fuel module brought the car in with zero fuel, and then tried to cover it up ...the technician stated "it was hanging off when I saw it". Zach blamed this entire incident on a recall. Once again in writing the alfa Romeo dealership states this was not possible. I did not accuse Zach or Star right away when I was presented with all the evidence and facts...I called Zach and sent him the email from the service manager who he spoke with and checked my car in with. I simply wanted an answer, and a solution to this issue. It's Friday 4:47pm 2/27/26 my car is 246 miles away one way. The additional cost is $1113.31. I just wanted my car back. When I went down to Star after my phone call with Zach to simply discuss this in person...they said Paul is on vacation and that there was nothing they could do for me. I said I wanted to believe Zach wouldn't take advantage of me knowing how hard things were already finically ....Austin and Zach made many excuses that were not only unreasonable and impractical explanations for this incident but Austin then proceeded to yell at me and threatened to call the police on me. To the owner Paul...I know you are not aware of any of this, and from one business owner to another I am truly sorry this is what your employees are doing behind your back representing your business. I could have chosen a statefarm preferred shop, but due to my past experiences with Star, Dave specifically when he was there I chose your shop. Paul please contact me regarding this matter. I do have more documents and a video of my encounter with Zach and Austin this evening if you'd like to see to give you a full perspective. I will not upload all the documents, videos I have at the moment I will leave a thorough review in full after this claim has been closed out. I look forward to our conversation Paul and I have high hopes that you will make this disappointing situation right. Thank you Hi Paul I appreciate your quick response even with you being out of town. My car is ready to be picked up in Portland and both the shop and insurance claims department need to be notified as to what the plan is. I can not wait until March 20th. The car has been gone since October and I have to have this closed out and picked up no later than Tuesday 3/3/26. I can email you all documents, videos, emails and correspondence I have from the shop. I'm sure Zach has Alfas phone number as well. Just ask for Katherine she is the Service manager. Again, appreciate your fast response and attention to this situation.

This shop was so helpful Ted and Richie got the job done quickly and my car is back on the road and…read morebetter than ever. Prices were better than other shops in the area too! I would definently recommend this shop for transmission repair.

I have had only good interactions with T&C Auto. They are reasonably priced and give a cash…read morediscount which is important to me.

Great repair on my Subaru outback. Front office staff courteous and calls back. Loved that they…read moresent me pics of what actually failed on car.

We are a transmission shop from California, our customer broke down in oregon with a faulty cooler…read moreline clip that left the customer stranded along side the road. The vehicle was towed into Dustys transmission and they were able to fix the problem, and get the customer out the next day. Dalton and his crew are professional and efficient and I would recommend them to anybody with transmission needs. Thanks Guys we appreciate you! Hartnell Transmission

Great Job installing my new trans! Answered all my calls…read moreand even gave me a ride home and back. Thanks again T&S your awesome.

I was pleased with the service. The owner was honest and told me my transmitting was going out. He…read moresaid almost all Nissan's have this problem from 2000 on and there is class action law suit against faulty transmissions. He told me I was lucky that I got 180k on it. Didn't advise putting in rebuilt transmission. It would have been $2,000. New one was $5,000. Got a used Prius. Very happy with it.He told me he rarely gets a Toyota with transmission problems.

Called to get an estimate today 2/5/22 phone line is disconnected. Could be out of business now who…read moreknows?

Very disappointed. Our vehicles transmission was rebuilt 3 years ago from Jerrys. Only 10,000 miles…read morelater transmission is needing rebuilt/replaced. We took the car back to be fixed properly. They will fix it at full price! Not even half, FULL!!! What?? No thank you. Not spending another 2600 for 10,000 more miles. Taking my business else where. This place has zero customer service. I expected more.

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

Walt was able to fix the issue with my 2004 Chevy Silverado 2500HD very quickly and for a very…read morereasonable price. I'll definitely be using them again.

If you want to spend you hard earned money and get ripped off, walt is the man to go to. This…read moregentleman has zero integrity and come to find out, has been to prison for theft. Hardly the person an individual wants in their vehicle... just my experience. However public records don't lie.

Excellent service, communication transparent. The quality of work seems second to none. Prices seem…read morefair. Very clean shop. I'm impressed and surely will be back!

I had a very good experience dealing with Ryan and his wife at Miles Automotive.The shop itself…read morelooks organized and clean, family run, and the service is professional and timely. Ryan even worked after hours to get my truck back to me that day, and the price was more than fair. I have always appreciated a good mechanic and I am glad that I have found one here in the Rogue Valley. If you want fair, honest, and reliable service, this is the place to go.

Great service. See my photo I shared for my full review…read more This site wouldn't let me post due to the length. Quality of work was amazing. They found a bubble on a tire that had nothing to with why I was there. Quoted price from other places were 30% higher than Gil's. For not only the prices, it gives you a peace of mind for you and your family.

I had my value gasket replaced here. I also scheduled a follow up appointment to get other work…read moredone. I drive to work to pick up my stuff, I left in the work truck. On my drive, the radiator hose blew off. Not having any tools with me. I called for help and get my car towed to my work. I reattached the radiator hose and filled the radiator with water. I tried starting it and sounded out of time and won't start. I tow it back to the shop and have them look at it. They tell me that It's complicated and I need to take it somewhere else. I'm really not seeing the value of what I paid for.