Advantage appliance serviced my refrigerator when the ice maker stopped working, fixed a stopped up…read moredishwasher and replaced the heating element. The microwave door springs broke, and those got repaired. Additionally, the microwave was made so that to replace a burnt out light, the entire unit had to be removed from the wall, which was handled with care and professionalism. It's saved me so much money on not having to replace appliances by repairing them instead. You can't go wrong with Advantage Appliance.

Did a great job. Highly recommend for all your appliance repairs. Was on time and a reasonable priceread more

It should be 5 stars, I hit a star accidentally. Excellent…read morejob. Very satisfied. We were called to let us know he was on his way. Very professional service and explanation of his service afterwards. Will contact him for other appliance service when needed. Highly recommended by us.

Called for a service call on my stove, person that answered phone was very pleasant and sent a tech…read moreto me house next day. he fixed in an hour and on his way. Great service and pleasant people to work with. I highly recommend!

My new gas range was delivered on time and the crew was very courteous and careful as they removed…read morethe old range and installed the new one. Cody was very efficient installing the range and explained how to use it. I appreciate that the crew works for Bergman and not a subcontractor. Happy in West Bend.

Recently bought several appliances here. One has already needed to be serviced after only a couple…read moreof months. Some employees are knowledgeable and kind but most are short, rude and have no clue what is going on with your order or the merchandise they're selling. Loved the idea of supporting a small local business, but this was not the experience I was hoping for. I would have been better off going with a larger chain who would have been more organized

Our washer started having issues and Kettle Moraine sent out Kyle to look at it. Kyle advised the…read morerepair costs and was extremely respectful & polite and most of all honest. We opted to go and purchase a new one. Patrick helped explain different options and got us through the process quickly and was very personable. I love our experiences each and every time we go there. Thank you KMA for always being wonderful to deal with. You are all appreciated. Kim & Gerard Hutchins

Your business gets a Five Star rating from us. your customer service is bar none one of the finest…read moreoperates. Kelly at the desk is polite ,pleasant and kind to her customer and coworkers. Kettle Moraine was our last hope to find a part of our stove. We exhausted all avenues. I will be buying my next appliances from them. Thank you.

We used to have a leaking fridge with a working ice maker, working fridge and working freezer…read more Now we have a scratched kitchen floor, a fridge that doesn't work, an ice maker that doesn't work and a freezer that barely works. When at our home Vinny apologized for setting the bottom drawer of the freezer on our new kitchen floors and then in an email requesting some type if reconciliation he became unprofessional. He was yelling at my husband about his own lack of preparation from the emailed communication with details of what was broken and then verbally attacked him. The lack of accountability and not showing up or responding when our fridge and freezer continued to become more broken with each visit in hopes of making it right was frustrating. We went from a leak under our freezer to needing a new fridge. This process has left us without a working fridge since May 13 and now we need to shop for one and get it delivered / installed.

Vinny and his wife came out early October 2025 to fix our refrigerator in our motorhome, they did…read morenot fix it. Strung us along for months. When my husband finally reached him, he offered to refund some of the money we had paid him. He offered, we did not ask. This started a few months ago, with a text from him in May saying he would send me a cashiers check. Still waiting................If I would have come here or the BBB first, we would have never called them.

Bought a house and it needed HVAC. Bloch kept the original furnace lasting for 30 years, a Bryant…read more They gave us a fair quote and we also ended up putting in a ductless split . We had a really great experience and felt like we were taking care of and have good quality products . They are very prompt on getting back to you on questions, quoting, and parts on and install. It always feels good to have techs that have seen it all and installed it all.

Randy was wonderful -- honest, kind, and professional. After another company told me I needed a…read morenew furnace, Randy, using his years of experience, was able to find a way to fix it. It's rare to find someone with that kind of integrity who truly cares about doing what's right. When it is time for me to purchase a new furnace, my business will be going to Bloch!!

We had excellent service. The repairman was very knowledgeable, explained things in a friendly…read moreway, and the job was done in a timely manner. I also thought that the cost of the repair was quite reasonable. We will definitely call again if we need appliance repair!

Our ice maker on an 18 month old Whirlpool stopped working. When I spoke to the owner, he was very…read morekind, helpful and honest about what it could be, and the potential cost. I am not sure yet if I will be just buying ice for now and dropping it in the ice bucket on the door or calling him in, but his honesty was extremely refreshing! If I do end up having it serviced, he is the one I will call!

Our eight year old LG front loading washing machine suddenly started to sound like a jet taking…read moreoff, so we called a long-time known and well established appliance repair business that used to be near our house to come and service the machine: Milwaukee Appliance. First thing, we were told that, even though they moved their space, it is the same business. On his arrival the technician, Greg, who is also now the owner of MKE Appliance, immediately diagnosed the problem as bad bearings. (By the way, Greg stated he has worked for the company more than thirty years). Greg told us that the cost of the repair would not be worth the investment and that we should get a new machine, instead. The matching LG dryer also had a few issues that needed repairing, but during the discussion, Greg offered us a new Maytag washer and dryer for a very good price and give us an additional $200.00 credit toward the new machines because he felt that, after repairing the dryer, he would be able to sell it as a used machine. While he was at the house, I checked Online pricing on the Maytag models he referred to... the top of the line models, and verified that the pricing he offered was, indeed, good pricing. Greg also sold us a warranty package for both machines; a four-year extension of the one-year warranty for $150.00 per machine. I thought this was good insurance, a better warranty price than the big box stores offer. That was Wednesday, 3/19/14. Today, Friday, 3/21/14, we are the proud owners of a brand new Maytag washer and dryer. The office contacted us early in the AM and told us when the installers would arrive; they did so, on-time. The installation crew did a great job and we currently have smiles on our faces.

Wow what a disappointment. Requested service for a dishwasher and ice maker. He was here 20 minutes…read moreand said it might be our detergent for the dishwasher and said we might have a bad ice maker but couldn't replace it. Charged me $209 for a diagnosis and trip charge. 20 minutes of wasted time and I still have the same problems.