Rocky Mountain Catastrophe & Restoration was the only efficient, organized and polite part of my…read moredealing with an HOA, realtors and insurance for a pretty big "catastrophe"(4 months work) in my condo. I say this because they also had to deal with the HOA, realtors and insurance along with town/building inspectors. You actually get to talk to a person when you call the company which I find is a rarity these days.

Look no further! RMCAT showed up immediately with a processional and most helpful crew. Excellent…read morecommunication. Excellent work. I highly recommend RMCAT.

Our basement guest room, utility room and bathroom flooded 3" where carpet and 1' of Sheetrock had…read moreto be removed and dried. Jesus and team were there within an hour and did an amazing job removing and drying everything. They turned a disaster into a manageable situation with care and empathy for our family. Great folks! Without them we would have been dealing with this for weeks vs days. Absolutely the best knowledge and services available!!!!

There is a reason why this company is so highly rated--they are knowledgeable, responsive, and fair…read morewith pricing. They restored my unit in record time because they regularly checked on the drying process and repositioned the fans to optimize drying. They had a crew to take out the smallest amount of drywall to get the unit dried, and then had a crew come as soon as the dry meter met criteria. I've worked with 2 other local restoration companies & On-site is by far the best.

Richard was helpful in mitigating the mold from a small leak in the basement. He followed up…read morepromptly, addressed my concerns, provided a quote, showed up on time, mitigated the issue, and cleaned the area. Thank you again.

Richard is great. My biggest concern going into this was whether I could find an honest evaluation…read moreand prevent being oversold. I just had a quick phone call with Richard where he gave me direction to save $1000 by not having to send him out. Its hard to find honesty in the world sometime. Richard is one of the good ones.

They have done work for me before, and the results have always been great.  This time I called…read morethem out to try to resolve a doggie disaster in the living room.  It was the last step before replacing the carpet - and they saved the day!  Their technician arrived exactly at the appointment time, and was polite professional and extremely good at his job.  Their truck-mounted equipment is far more powerful than those little machines you rent at the grocery store.  I didn't think it was possible, but the carpet was successfully cleaned there is no lasting damage.  I am very grateful that there are companies who take pride in their work like Kleen As A Whistle.

Came back again this year to my HOA. They left their POS trailer in the parking lot for 3 weeks and…read morewere only here 2 or 3 days to clean. They are planning to just leave it here all summer maybe. They hire all illegal alien workers who don't speak a word of english. ICE needs to investigate these idiots.

I had a deeply disappointing experience with this company. The project manager changed multiple…read moretimes (3-4 times), causing major communication issues and delays. They just picked up the contaiminated cabinets they left outside today - OVER 3.5 months later. Critical instructions from mold inspectors to remove baseboards were ignored, and they sprayed them instead without informing me, despite my severe mold toxicity, autoimmune issues, and chemical intolerance. Spraying baseboards is ineffective as it only addresses surface mold, leaving spores and roots behind. Proper removal was essential, but they chose to cut corners and did not communicate the change of scope to me. They failed three mold clearance tests, left holes in containment areas, and even claimed the job was complete with visible mold remaining. On top of that, they invoiced me for incomplete work / things that they never did like removal of the dishwasher (I did that). The chemicals they used have now contaminated my home, making it unlivable for me. I am a unique case with MCAS and chemical intolerances. I can't stay in the house without severe allergic reactions - the potent smell has made its way up 2 floors - its all in our clothes, furniture, carpets. There is now so much work to try to save this house and make it liveable. I'm working with another company to fix their mistakes, but the chances of fully resolving the issue are slim according to a remediation consultation that is experts in remediations for highly sensitive people. This experience has been devastating. I strongly caution anyone especially those with mold toxicity or chemical sensitivities to find a different company that will take your unique case into consideration by either following instructions, doing proper research, or following the mold inspectors recommendations (and communicating properly with the client). I would give 1 star but I am adding another because I do appreciate after they made this huge issue, they brought in a hydroxyl machine at no cost. Unfortunately, it did not solve the issue and I am still out of my house 3.5 months later.

I am quite disappointed with the billing department- the unit above me, water heater failed-…read morepouring water into my water heater closet. After many delays by plumbers for the unit above, my ceiling patch was complete. The unit above me was billed for a service call that had to be cancelled due to plumbers not able to complete their job- when I received my bill, I received the same billing line for the same cancelled service call- (I was not in the state at the time- I did not authorize this service) I explained this to the billing department. So, in essence Restoration 1 double billed for this service call. I explained this to the billing department on many occasions, I paid the remainder of the bill in full. Now Restoration 1 has sent the $256.86 to collections. I am appalled by the quality of service by Restoration 1. I would most definitely NOT recommend this company for your restorative services.

If you are looking to build your dream home in Grand County- call Steffen Builders right away…read more Neighbors have built their dream homes using these guys so when it came to a remodeling job in our town home , our neighbors enthusiastically referred us to them. From the beginning we were impressed as Tyler has the best communication from any builder we have ever worked with before. We began to look forward to our email updates including new pictures of the work that was being done. Tyler's communication is impeccable and the main reason I will only use Steffen Builders for additional remodeling projects. I had to write this review because my husband and I were impressed by this company and will refer them to everyone wanting to remodel or build in Grand County. Not only is the communication great but they work hard to keep everything on schedule- we rushed them to try to get our place back fully finished by New Years and although difficult they almost made our impossible goal by completing everything the following week. Their work is superior and we are extremely pleased with the results of the remodel. Our town home looks amazing thanks to you. Larry, Tyler and Sue are a pleasure to work with - they even invited us to a Holiday party in their beautiful home. Who ever left picked out the two bottles of wine- has good taste. Thank you because we enjoyed the gift and it was quite the surprise. I highly recommend Steffen Builders!!!!! And if we ever decide to build our dream home - you are our only choice.

From the owner: Steffen Builders West is a residential home builder in Winter Park, Grand County specializing in…read morethe challenge of building in our rugged mountain environment. Our team has over 35 years of home construction experience and a vast knowledge of the trade. In order to ensure your expectations will be exceeded, we commit to being personally involved in every stage of the process, from perception to realization. Our dedication to customer service means that projects are on time and on budget, with a streamlined and enjoyable process resulting in life-long friendships. We bring a fresh approach to an ancient craft. From rustic mountain retreats to innovative modern dwellings, we have the experience and knowledge to help you build the custom home of your dreams. Built for your life...Steffen Builders West.