More expensive than a Costco or Walmart exam but more comprehensive as well. Is it all needed? I…read morehave no clue. I like to come here because I can make an appointment quickly. I never have problem with parking. The optometrist is nice and helpful, and the ladies in the front are great. The lady who ran the area for purchasing glasses is also friendly and does not push for expensive upgrades. I have been here before and thought everything was just great but coming with my dad who is wheelchair bound made me realize how inaccessible this place is. 1. No handicap automatic door. Getting through the door was a hassle because I had to hold the door open while trying to maneuver the wheelchair. 2. Unaware staff. The tech who did the initial exams did not know how to deal with someone in a wheelchair and was not making accommodations. I had to move things around, including machinery, so that my dad could access them. 3. Having to transfer to the exam chair. Hear me out. I am 5'3" and my dad is 6'2". Helping him transfer was not an easy task and the tech was no help--I had to ask her to move a chair out of the way and she did not know the foot rest moved (and figured it when it was too late). I hope that there are other optometrists that have accommodations for people in wheelchair, and next time I take my dad anywhere, I'll make sure to ask about accommodations and staff training.

I've been going to Dr. Pickering for 20 years and now my kids go as well. Wonderful optometrist and…read morethe ladies working there are also the sweetest and most helpful! Highly recommend.

Ordered a pair of glasses and they arrived 10 days later. When my wife put on the glasses she…read morethought they were off. She told the technician they seemed not quite right. The technician said to keep wearing them for a few days to get used to them. But did as instructed and wore them for a few more days. Finally my wife went back and after my wife insisted they test the prescription, the discovered they were not the right prescription. So they called the lab and ordered another set with the correct prescription. TEN DAYS LATER she finally had the right pair of glasses. This past weekend, my wife thought she lost her glasses. She called to inquire about if there was any guarantee or if she could get a replacement on discount or something. She also wanted to know how long it would take to get a new pair of glasses. She was told there was still a TEN DAY lead time for a new pair of glasses. She was also told there for no insurance, discount or any price breaks. She would be charged the same amount (MORE THAN $400) for a replacement pair. She thanked them for answering their questions. The next business day we got a call from the place we had been at this past weekend saying they had found her glasses. We called in to Advanced Eye Care and left a message because it was after hours. We told them that we were super happy that we would not be needing any replacement glasses after all so not to worry about ordering a new pair. This was 24 hours after our phone call with them. The next day, today, my wife got a follow up phone call from them. They said that the glasses had been ordered and that they were almost completely finished making them. So she would have to pay anyway. She was flabbergasted that they had: 1 - Ordered a replacement pair of glasses without her coming in to sign anything. 2 - That not all of the sudden glasses are almost completed in 24 hours when previously they had estimated 10 BUSINESS DAYS 3 - Would not cancel the order they had made without her consent. I called in to discuss as English is not my wife's first language. I hoped they would be more reasonable. They were not. I talked to Karen first and she quickly transferred me to her manager, Mari. I was told by Mari that the lab has jumped on getting these glasses made and that because my wife had gotten glasses made at that label in the past. She said they already had her 'prescription on file. Also she said had a right to bill us whatever charges they wanted to because of the following: When my wife came in for her first eye exam she has supposedly signed something that agreed to let them charge us for anything they felt we had supposedly agreed to. She acknowledged that there was never any written agreement and that the whole thing was based of of Mari's understanding of one phone conversation. Mari said we would hear from their lawyers even though they were the ones who jumped the gun and ordered glasses without written authorization. She then asked me "I don't understand what you problem is?" Mari ended up hanging up on me mid sentence. Mari and I only spoke for less then 5 minutes total. Needless to say, We would not recommend them to anyone in the future. We have had a very negative experience!!!!!! NOT RECOMMENDED!!!!! They might order something for you and attempt to charge you for it.

Ever since we've been married my husband has insisted we make the drive to Vernal to see his eye…read moreDr. FINALLY last year I convinced him to try Dr.Jones (mind you we've even to a few different ones over the years with no success) and he is comfortable and happy with the service and treatment he has received at their office. The staff is always so friendly and you can tell they really care about their patients. Highly recommend!

Horrible services. Yelp just keeps removing any negative reviews on these guys. I would avoid this…read morebusiness, dishonest with their transactions. We had a receipt of 100% payment, they came after saying they accidentally billed us at incorrect amount and claimed that we owed them $200 more. They made up interactions with us and sent us to a law firm for collections. Horrible mistake going to these guys.

I love the doctor and the staff. We raised my prescription a tiny bit but after using the new…read morecontacts for a few weeks I was getting debilitating headaches. I came back and they helped me find a good middle ground for my sight that won't cause headaches and also exchanged my contacts I had purchased. The best part is, they even took back my opened boxes! I was so grateful because there 90 in a box and I had only used 6! I did not want to have to pay for 84 contacts I couldn't wear. Also, last year I came here after not being able to see at night for 3 years. Within minutes he had me in the right prescription and my night driving has improved dramatically! I guess my old eye doc didn't know what he was doing. Thank you, Eyecare of Lehi, I'll be back.

Everyone at Alpine Vision Center was absolutely wonderful. From check-in to doing the initial…read morevision checkup, I was treated so efficiently and with care. Dr. Whetten was very friendly and thorough. He listened to me intently, and answered all of my questions. I ordered the cutest pair of eyeglasses that I can't wait to receive. And I didn't realize until after my Alpine Vision Center visit, other places are very high pressure and pushy. I felt none of that here. Everyone was thorough and informative with me, without making me feel pressured to do or buy anything. Will definitely tell my friends and family to go to Alpine Vision Center.

I went to this place almost 6 weeks ago to get safety glasses for work. The optometrist was…read moreextremely professional. I ordered 2 pairs of safety glasses and was told it would take 3 weeks. The first pair of glasses came after 2 weeks. The second pair has still not come as of June 14, 2024. A couple of weeks ago i stopped by after being told the other pair was in. When I got there they said they had made a mistake and the other pair wasn't in. They told me they'd reach out again when they came in. Last Friday I called during business hours and no-one answered. I stopped by on my way to work and there was a sign saying they were closed for training. I called on Monday and nobody answered during business hours. I stopped by again and was told that they would reach out to the company and call me on Tuesday. Did they call? Nope. I tried calling again on Thursday and surprise, no answer. I stopped by again. I was not happy and let the lady at the front desk know it. Instead of apologizing, she said, "As you can see we are quite busy and have a lot of customers here in the office." They are going to have one less customer to deal with. They actually sent me a message this morning, via text, telling me to reach out to my safety supervisor to see what's going on with my order. That front desk person has no business being in front of customers with her attitude. I've been in there several times and they have an army of staff, I will not recommend this place to anyone that enjoys great customer service. Alex Fox

This vision center offers amazing care! The staff are great and of all the doctors, I think Dr…read more Hooley is the best. But you can't go wrong with any of the doctors here. They also have a location in Lehi, so if Lehi is better for you, then go there instead. Get you next eye appointment here, you won't regret it!

I recently had the pleasure of being served by Lucy at Clear Vision in American Fork. She always…read moregoes out of her way to explain insurance, rebates, and all available options. She helps me figure out how I can save the most money. She is always delightful and serves with a smile. I look forward to going to my appointments because of Lucy's positive energy. The doctors are kind and knowledgeable. I've been going to Clear Vision for 15 years + and I always come away pleased.

The service here from both the receptionists and the Dr was great! The Dr explained things very…read morewell and I really liked my experience. I read the Yelp reviews before booking an appointment and took the chance and I am glad I did! If you are worried that they won't want to give you your prescription to buy glasses elsewhere or that they will give you a hard time for it, that is false. Also, if you prefer to do images instead of having your eyes dilated at your yearly exam they do it here for $15 and that is the cheapest I have ever had an optometry clinic offer those for! I have always paid $30-$50 for that at other clinics--both in state and out of state. That alone should have you choose this place to receive services if they take your insurance. It's also a great location that is not hard to find.

horrible service. I called 5 times throughout the day and not a single time someone picked up the…read morephone.

Dr. Pugh is incredibly well versed in his field and friendly. He will help you in any way he can,…read moreand treats people very well. They other comment said he guessed on prescriptions and I think that may be a misunderstanding. He told me he always guesses, and guesses right-- and he knows he guesses right by checking it with the instruments. I've gone to Dr. Pugh a few times now and had a great experience every time.

Horrifically bad at his job. Straight out told me he guessed on contact prescriptions-knew I had a…read morestigmatism and deliberately did not put a perscription for my glasses. Also haggled me and tried to get me to buy contacts from him rather than Costco. He even called me a week later to again tell me not to buy them from Costco. Horrible!!

Everyone is Professional, kind and really cares about how little eyesight I have leftread more

I had a great experience with my daughter. The eye center was very professional and the doctor as…read morewell was great! The office experience moved along quick and they got my daughter and I back to our appointment right on time!