I went in a while back, the appointment to get in took about a month. I went in at the end of the day, and the receptionist said "I called you earlier to reschedule, we are running late"... I don't answer phonecalls from numbers I don't recognize. She handed me a clipboard and went about her business entering information on her computer screen. I waited for her to say more. she didn't. .. I said "So, is it still on then, or are we rescheduling?" " we will do the exam, but probably not the cleaning. we'll see"
well, nice to meet you too!After an approximately 45 minute wait, I was given xrays.The guy was nice, I liked him. In between those and seeing Dr. Rao, he started covering the equipment with plastic stuff, an obvious sign that they were closing up shop and getting ready to go home.
Dr. Rao comes in, and first does a massage of my neck for cancer. I think I went to his website beforehand and noticed mention of the fact that he was all about cancer screening. fine. I have a mole on my face which is I suppose somewhat exceptional, but I've come to terms with it and some people love it. He zeroed in on that and filled out a medical form that he wanted a doctor to sign saying they had checked it for cancer. I appreciate the concern, but I'm here for my teeth. ( and for christ sakes - it's a mole. When I say exceptional, it's only in the fact that it's raised a little. It's not like I'm growing a mushroom out of my face.) He prodded around in my mouth a little, but no mention of worries over cavities, cleaning, anything at all related to oral hygiene. Then he said to xray guy "So, she's off for the cleaning?" the guy shook his head no. Because obviously, they were trying to close and get out of there. Dr. Rao says "okay, just set up an appointment for the cleaning, see ya!"
I go up front to schedule, and they tell me that I in fact can not make an appointment for the cleaning until I get the medical waiver for my mole signed off by a doctor. I question the ridiculousnes of this, and someone else tells me it's because I checked a box on my sheet that says I'm borderline anemic, which was never discussed.
I kind of wanted to scream at them, but it happens that I coincidentally had a DR..appointment scheduled already and rather than argue, figured I'd get the stupid thing signed and make the appointment later rather than argue.
When I did go back and reschedule, none of this was brought up.Nor did I bring it up, despite the fact that I jumped through their hoop and got the thing signed. It was as if I didn't have a cancerous mole and was not anemic at all. The receptionist was even friendly. I felt like an okay job was done scraping the plaque off of my teeth. The overall experience that day was as if I had gotten a brief exile from the leper colony I clearly belong to normally. I was humbled by their normalcy!
I like that they didn't try to sell me on braces or whitening, or all of that BS, and I have worried in the past that dentists have made up concerns with my teeth to make money off of unnecessary procedures. None of that went on, and I'm a big fan of that. But overall, I can't say I'm a big fan of this place... read more