I can't thank Dr. Justin Ben Zvi and staff enough for what they did on Saturday, July 15, 2017 when I first met them after an extreme sudden dental emergency. Long story short, I've been having issues with a tooth for over a month that I was seeing another dentist for. He was suppose to submit an authorization for a root canal approval through my insurance. It was taking unusually long, I received a letter from my insurance saying it was denied because this dentist submitted a code for re treatment of a root canal that I never even had in my entire life. Mind you this entire time, this tooth is infected and right above my nasal cavity. On Saturday morning all of a sudden I just feel a rapid shooting pain coming from that infected tooth that was radiating throughout my entire month. I had no idea what was going on. This entire time I was managing okay while waiting for the root canal with minor pain here and there but not like what I felt on that morning. So I started to panic because the original dentist I was going to of course out of all days in the week was closed only on Saturday's. I literally jumped out of my house in the pajamas I was wearing and started walking into every dental office around my neighborhood. After getting rejected from everyone who all said oh there's nothing we can do, we don't take your insurance, etc. i sat on the sidewalk of Avenue O, balling my eyes out from the intense pain I was in and then just started calling who ever I found closest on google maps from my location. I called a few offices before finally reaching Dr. Justin's office who it was actually him who answered. I was in so much panic and frustration, i don't how he even understood what I was saying but without any hesitation he was the first doctor that actually offered to help. He said, I don't know how much I'll be able to do but I will do my best to help as much as I can. I believe that Dr. Ben Zvi heard the desperation in my voice and was so compassionate enough to offer his help on a busy day as is for him instead of just turning me down right away. When I got to the office, the front desk was so helpful understanding my situation. I truly believe there biggest concern was to make sure I was in the least amount of discomfort as much as possible after leaving their office and they certainly accomplished that goal. I can't thank and appreciate Dr. Ben Zvi enough for taking me in, sometimes business is more than just about getting that money from the insurance and thankfully dr. Ben Zvi is one of those few doctors left that still had that mind set to put customer/ patients first. read more