I'm confused about these poor reviews. I've been a patient of Air Touch for many years and have never had to wait more than 30 mins to see my dentist - and normally they take me within 10 mins or less. Dr. Albert has been my dentist for the past few years and has been my son's for longer than that, and he's AMAZING. He's the best dentist i've EVER had! These reviews are odd to me, I almost feel like they're being dishonest or they're used to fancy doctors' offices. It's a small office with kind, professional staff. I will continue to see Dr. Albert for as long as I can. read more

Very disappointing experience. I felt that the focus was on charging for additional procedures rather than providing transparent patient care. After I was already in the dental chair, the doctor informed me that I needed a root canal. This had not been clearly explained beforehand. I decided not to proceed with the root canal treatment. Despite that, I was still advised to have an additional procedure for which I was charged. Later, I learned that this procedure is generally done in connection with a root canal, which I had specifically declined. The treatment plan, necessity of the procedures, and costs were not explained clearly before treatment began. As a patient, I expect honesty, transparency, and full disclosure of costs upfront.I left feeling misled and pressured into paying for procedures that were not properly explained to me in advance! read more

They took the time to see me past their normal operational hours for a dental emergency and were so kind to not charge for the X ray. I have continued to feel in good hands with this dentist who has been around a long time. read more

Said they took my insurance and didn't! The doctor worked on two other patients simultaneously. He seemed frazzled and rushed. My cracked tooth issue wasn't even solved and the work is left half finished but you couldn't pay me to come back here! read more

This place is the worst place that you can go for dental. Very bad experience. I am very upset with myself that I went there. All that the dentist cares about is money.He billed my health insurance for a thousand dollars for one procedure that he never finished. I got suspicious and contacted my health insurance about this problem.  The insurance provider told me that that office had already been reported and to send them a detailed report about my experience. Also, Few times he tried to upsell me on services I didn't need.    Would give zero stars if possible. JS read more

I was told I had a cavity and might need a root canal on my visit here. He also encouraged me to get a whitening done. Went to another dentist and they told me I had no zero cavity's, and said bleaching would not really work and to use inexpensive over the counter whitening strips. Avoid this place! read more

I had extremely good experience by this dentist they are doing an amazing good job and they are counting with the patients for quick and fast appts and they are working gently and good Thanks much read more

I've been Dr Albert's patient for about 17 years now. Never ever have I been pressured into any unnecessary procedures. I have one crown and it was done by the doctor 17 years ago - still there! I never had any problems in this office whatsoever. Yes, sometimes you have to wait, but that's the story with any busy office. The receptionist and the rest of the stuff are always polite. read more

Wait time was 2 hours(by appointment) i had broken tooth , after arriving they tried to convince me that i came for cleaning, i said few times -no i need filling Finally guess what i got? Cleaning! Two months passed no call back , i still have problem and i can't eat normally, 0 help from doctor Took day off for that waste of time at work and lost money Should watch yelp first (2 months since visit) Also they will make x ray of all your teeth to make more money from insurances read more

The place has a horrible Polish receptionist who is screaming on her clients! was incredibly rude.She has a very bad attitude towards other people, I just surprise that she is working in the dental office! I can only imagine this attitude coming straight from the communist Poland... When I mentioned to her that she not supposed to work in the place where she needs to deal with people on daily bases, she screamed on me so much, and asked me to leave the office (even when I was very polite to her and keep my voice low!). Do not go over there, loss of time, and money! read more

I've been a patient at Air Touch Dental for over a year. I can honestly say that my experience so far has been a good one. Wait times have always been short, and the Dentists are friendly enough. The work that's been done, Crowns and fill-ins, have not suffered at all since they've been put in. I have zero complaints thus far... I will be making many future appointments with these guys. read more

Money is their main motive. They took my dental insurance - HealthFirst and did nothing, my tooth was terribly cracked, I just needed them to drill the pointy edges down-- (for the time being), rather he talked about how he would give me a discount on new veneers if I paid ca$h. It's all about the Benjamin's here! Don't go here.. Rip off.! read more

What a terrible and expensive experience! I was only looking for a regular cleaning. I saw Dr. Radion Eliav. He just started by mentioning a deep cleaning and medication needed that was not covered under my Insurance, and persuaded me to proceed as my only available option. I found it weird that while I was still in the dental chair I was asked to sign the commitment papers for over one thousand dollars plus taxes for medication. A week later I went for a second opinion and the other doctor couldn't find any disease that requires this type of medication. I feel the price charged was excessively high. read more

I haven't been here surprisingly since 2006, I read the reviews and they are absolutely wrong, I came in yesterday with an emergency and the front desk was so nice, we had to laugh because my files were in the basement. Dr. Albert was completely professional and hopefully by Friday my emergency will be fixed. read more

I chose to go to Air Touch Dental Brothers for my bi-yearly exam and cleaning because it was around the corner from my house and also under the coverage of my insurance company. I arrived to the office at 10am (my appointment time) and proceeded to wait in the lobby for almost 30 minutes. When I was finally called into the dentists chair, I set up to receive X Rays, for which they required me to put my own finger inside of my mouth to hold them in place. Now, I don't think that this was such a big deal, but I feel that it is worth mentioning since they did not provide anywhere for me to wash my hands before this process. Afterwards, I was moved into another room where I waited another 15 minutes, with no further instruction or information from any doctor or hygienist. When my doctor arrived, he told me that my X-Rays looked good. He then proceeded to lecture me for not wearing my retainers as often as I should (I had braces 9 years ago) and tell me that I "HAVE" to get Invisalign treatment from his office. He gave me a quick rinse with a water spaying dental tool and polished my teeth, WITHOUT EVER EXAMINING THEM. He then told me to come back in 6 months after seeing me for a total of less than 10 minutes. When I questioned the fact that he never checked my gums or my tongue he decided it was his place to tell me that I had an attitude problem. The doctor was not only unprofessional but completely oblivious to the duties of his own job. THE DENTIST NEVER PROBED MY TEETH TO CHECK FOR SENSITIVITY OR PAIN. THE DENTIST NEVER LOOKED AT MY GUMS.... AT ALL!! HE NEVER CHARTED MY TEETH OR CHECKED FOR GUM RECESSION. THE DENTIST NEVER EVEN LOOKED AT MY TONGUE OR ANY OF THE SKIN OF MY MOUTH (MUCOSA). THE DENTIST NEVER ASKED IF I WAS OKAY OR IF I HAD ANY QUESTIONS. DON'T GO HERE!!!!!!!!!!!! If anyone has questions about what should go on during an exam please check out this link: http://www.dentalfearcentral.org/faq/check-up/ read more

The best dental experience I have had thus far. I'm extremely terrified of going to any dental doctors office, but Dr. Albert is very gentle and knowledgeable in his scope of practice. I had a few root canals and caps that needed to be done, and I couldn't be more happier with the attention to detail and the achieved results. I Would recommend this place without any reservations. read more

This place is a scam, i wish i'd looked them up on Yelp first. I saw Dr. Albert Eliav twice. Both times he tried to upsell me on services i didn't need. He tried to convince me to spend over a thousand dollars on one procedure. I got suspicious and got a second opinion which i had to pay for out of pocket. It turned out to be a complete fabrication! read more

House of nightmares, RUN. Wounds too fresh too recount details right now read the reviews I didn't and paid the price! Would give zero stars if possible. -filthy -unprofessional - dishonest - needed to have the work emergency corrected elsewhere because they refused to admit there was anything wrong where there VERY CLEARLY WAS! - VERY HEAVY HANDED NEVER HAD PAIN LIKE THIS AT DENTIST IN MY LIFE! - dentist who corrected the work seemed horrified at what he did to my gums - receptionist where work was corrected told me I'm not the first of this monsters patients to come in with similar stories - ALSO! He insists on being paid in cash so good luck recovering any of the costs after the ordeal read more

If I can give this place 0 stars I would. I went for the first time today and it was terrible!! I arrived at 11:57 am for a 12 pm appointment. While I was sitting in a waiting room maxed to capacity during a pandemic (someone else told them about this) I observed that they were taking other white individuals right away, but the waiting room was filled with all the minorities. One of which was there for about two hours before leaving. At 12:58 pm I decided to leave and explained to the receptionist why. She said that she had walk ins that she needed to take...WHAT?! In what world is a walk in priority over an appointment. I decided to leave after waiting over an hour and never got to see a dentist. read more

I couldn't be happier that I chose this dental office. The doctors are super gentle and pay close attention to detail, which I appreciate. Office is super clean and prices are definitely worth the results. Would definitely recommend. read more

Went to Air touch dental today with my two sons who have been going to this Dentist office since they are 5 years old they will be 19 this year it was their first visit back due to covid and it was a wonderful experience as usual they have always been very good with my sons giving them excellent dental care my boys are very happy here the only dentist that they are comfortable with thanks for the great care! read more

Very bad experience. I am very upset with myself that I went there twice. Absolute nightmare

Dr. Albert has been my dentist for over 20 years! No complaints , always left home happy with the results. I recently brought my 11-year-old daughter and they did an amazing job. She never wanted to visit the dentist because she had bad experiences but now loves going there. I highly recommend!!! read more

WORST DENTIST EXPERIENCE EVER!!! I went in for a regular cleaning and the dentist started going off on how I NEED braces and kept telling me about this new technology. I clearly wasn't interested but he had the attitude of a salesman. I had braces when I was a kid, and although my bite still may not be perfect(I was too lax with the retainer) I still look like I have straight teeth and have usually gotten many compliments from dentists. Not this one. He only had negative things to say. But the worst part came with the cleaning, or should I say lack there of. No probing or scraping whatsoever. Just 30 seconds with that electrical polisher. THAT'S IT! He did tell me that I was in DIRE need of a deep gum cleaning. He said it was not covered by my insurance and would cost me almost $300. Fortunately, because I was so taken aback by how rude he was I decided to hold off and get a second opinion. He still asked me if I was sure of my decision a few more times with various sales pitches. All in all, definitely the worst dental experience I've ever had. The second opinion: a week or so later I saw another dentist from a different dental office: Joseph Cimino (I highly recommend). The difference between the two experiences could not have been any starker. Dr. Cimino was kind, funny and understood my situation. He even went into deeper explanation of things and told me(and showed me in great detail!) what I really needed. He did not think I needed the deep gum cleaning but rather just a thorough scraping (which I think what the $300 at Dental Bros would have really gotten me). He cleaned my teeth very well, and I was there much longer than I was at the previous dentist. Because his dental office was not covered by my insurance I had to pay $135 for the cleaning. But compared to the $300 I was about to spend at the AIR Touch Dental Bros, it felt like such a relief. It suddenly felt like: ONLY $135!! phew! I scheduled my 6-month check up with Dr. Cimino and vowed never to go back to Air Touch Dental Bros. read more

Indeed, this is the place to avoid. I used to go here about five years ago because they were opened on Sundays and I couldn't take time off work. Anyway, I am now suffering from the poor work they did to my molars. All and I mean ALL the root canals I had done here had to have a greater treatment 3 years later. All the root canals were not properly done and now a new surgeon is treating my problems. This has now cost me more than 20k.... Crazy. Dismiss this place. Do not enter. read more

Really recommend Air Touch Dental. Great service, no waiting time and very professional team. I had several appointments with Radion Elav and I'm super satisfied with his work! read more

DO NOT GO THERE!!!!!!!!!!!!!!!! All that the denstist care is money. They made my mother pay in advance in cash, even though she had insurance. They said they would fill out the forms and send them in for her. They never did it. When I call first the receptionst lied that she send them in, when I pressed that the insurance company never received the forms, the dentist came on the phone and said and I quate: I dont care about your mother or her money, I just care that I get my money." The dental work that he did is very old school. My mothers bridge looks like it will fall apart at any moment! If you have insurance go to a different dentist. NOT HERE! read more

So upset, I had to write this review. First visit- got 2 cavities filled and my annual x-ray. Had no waiting problems. Hurt like crazy after. Second visit- got 2 more cavities filled, and to get the previous 2 shaved. No waiting problems third visit- had to get the second set of cavities shaved because they hurt. now they are okay, but the first 2 i got are the only ones that i cannot stand! I don't know what they did in the procedure, but it must have been something wrong. I am young, and don't want them to mess up on my teeth just yet. plus, I waited here for almost 1 1/2 hours! i was so pissed off by the time they saw me. note: I only went here because it was what my insurance covered, and then the insurance didn't even cover the type filling I wanted, only metal. I was furious with the insurance company, for not covering the type filling I, or anyone else should want. Very bad experience, so I do not recommend this place. read more

Long wait - 1.5 hours. Unheated waiting room. Hygienist cut both sides of my top lip shoving the x-ray film into my mouth. And gave me grief when I tried to adjust them. Dentist rested his chin on my forehead while he was cleaning my teeth. Really skeeved me out. Then tried to sell me on some bone-loss procedure for $700, not covered by insurance. Offered me a discount ($600) and tried to guilt me for not making a decision on the spot. Asked a family friend and a friend's father (both dentists in other states) about the procedure as I was trying to figure out how to pay for it. Both confirmed that it is a scam some dentists do to make extra cash. read more

So, I wound up getting not a penny of that ridiculous amount of cash back from that man when I went to see him for a partial refund and a proper bill with a detailed treatment description. He refused to give me a real invoice. That's when I told him: "I should have read the YELP reviews before I came here". His response was that all online reviewers are liars. But lo and behold, shortly afterwards a 5 star review from a Yelp newbie, who had just joined, appeared on this page right below mine. That reviewer never posted anything again. Well, well..... Anyway, I called the insurance provider who had sent me to that place and I was told that that office had already been reported to them and I should not go back and pick a different dentist who is on their plan, and to send them a detailed report about my experience. I did just that and I am still waiting to see if there will be some sort of response and possibly even a warning from them to that "dentist". But most importantly, my root canal was not finished on that fateful day, and on top of that the tooth was left in ruins and I experienced bad tooth aches again, before I got to a new dentist. I now have to spend more money to get the damage taken care of, and get a real root canal. Zero stars for the Dental Brothers. read more

So a year ago i got a crown, no biggie, now its hurting me like hell and he didnt even want to adjust the height of my height down last year because he just said its swollen and itll get better. He said insurance doesnt cover it which is normal from him from what ive heard. Going to a better dentist in. The morning and ill be filing a complaint with the medical board for all these reasons. DONNOT GO IN THERE UNLESS YOU WANT TO HAVE BAD WORK AND BAD SERVICE. IF THE PLACE IS ALWAYS EMPTY THAT SHOULD BE THE FIRST CLUE TO LEAVE EVEN ON BUSY TIMES. read more

Please do not go here! I went here a few years back and got a lot of work done by them. Every single crown they put into my mouth has failed and the teeth under most are filed too short with no posts. I got the opinion of 2 different dentists who said that my teeth have been destroyed and it will be very difficult to try to put new crowns on them. They put a bridge on my front teeth that is too high and tight. It ruined my gums. Also charged me for root canals I never got, and just put crowns over the teeth. Currently working with a great dentist who is willing to try to fix the mess these brothers did to my teeth. But it will cost me so much out of pocket. They shouldn't even be in business anymore! read more

Great experience. the best dentist I've ever been to. Dr. Radion took care of me from beginning to end. He explained the entire process and left no surprises. read more

If I could give them 0 stars, I WOULD!!!!!!!!!!!!!!!!!!!! Wait is very long, once they do take you, the doctor is working on 3 patients at the same time. Literally hoping from one chair to another. Every root canal performed on me has now failed 5 years later (that would be 3 rootcanals in total). They actually placed a bridge in my mouth without checking my teeth to make sure they were okay for a bridge. Two weeks after placing my bridge, I was in severe pain. When I went in, they told me I had a little infection and gave me antibiotics. 9 months later I was in pain again so again they put me on antibiotics. 9 months later.... PAIN AGAIN! When I went back they told me that the gums around the bridge were not cleaned properly. I ended up going to another dentist who was in shock that they did nothing to help that tooth. Turns out that they placed a bridge on top of an absessed tooth. My new dentist immediately removed the bridge and sent me for a rootcanal retreatment. 2 years later and I haven't had any problems with that tooth again. I believe that they did not want to admit fault in placing a bridge without checking the underlying teeth. Second problem- had a root canal done to my front tooth. 7 years later, the tooth needed to be removed due to infection. Apparently the rooth canal was done poorly. Air touch dental also does not give their patients a proper cleaning. I would never recommend this place. Their equipment is outdated and dirty!! Also it seems as though all they really care about is the money and nothing for the patient at all. read more

This place is a SCAM!!!!!! AVOID!!!!!!!!! I only wish I had looked at the yelp reviews!!!!! Back away now!!!! Seriously! They didn't clean my teeth! They just rubbed some gunk on them! They only want your money. Seriously avoid! I am going to report them to my insurance on Monday. read more

This place takes dentistry back 100 years. Read the reviews and believe what your hear. If there was a "zero" stars review, that is what would be given. Very unprofessional, does nothing for pain management and completely incompetent. read more

I have been a patient of Dr Albert of Air Dental of Greenpoint Bklyn for many years and have nothing but the highest degree of praise and gratitude for the way he and his associates have maintained my teeth. Dr Albert has never performed any procedure on my teeth before thoroughly explaining all the steps to be undertaken. Never once have I ever complained about excessive pain or discomfort caused by some perceived negligence on Dr. Albert's part. Once I have made and showed up for an appointment at Air Dental the window of waiting time is at best five minutes and at the worse fifteen minutes. Also, no other dentist to my knowledge has office hours on SUNDAYS!!!!! For working people like myself this convenience saved my having to leave work early, take a vacation or sick day so I could take care of my dental needs. I have always found his staff to be extremely courteous with a folksy almost mom and pop quality in the way they deal with patients. In summary may I say for the past Ten years I have been living in Manhattan and could easily find a dentist closer to my home. Instead because I am so satisfied with the services provided at Air Dental I have chosen to remain a patient of Dr Albert and have no intentions of giving up a truly competent and patient friendly doctor. I think once people give these folks a visit they too will echo my sentiments. Thanks for your time and attention Walter Egielski A grateful and satisfied patient read more

My regular dentist can't do it difficult root canal and recommended it to go to endodontist (root canal specialist). Treatment cost in start $600-$800. Some of my friend recommends Air Touch Dental Bros. I made appointment. Root canal was done with no time. Cost me less than $200. read more

huge scam big time people run run n keep running dentist try to get me to do something that i was not their for n tell me he wont put in authorization cause its not covered went somewhere elese n it was covered the staff their r nasty n rude like they were paying people run please run fast read more

This dentist is horrible. Like previous comment wrote the dentist works at 3 patients at a time and the worst part he gives u little bit of anesthesia he dosent even wait for medication to kick in so you feel when he fixing the tooth. and he picks up his cell phone when someone calls him while he performs a root canal !! Another thing he charges for x rays even though I had insurance. He charges you and the insurance i would not recommend this place. read more