Needed extensive repairs for my car. They quoted that it would take 2 days which I delivered my car Monday and from then on trying to contact them extended into the next week. The service department refused to give updates for all that time and only did so after I contacted a business manager.
This is my reply to their request for a review:
Wasn't going to say any more than I already did. But since you asked. Your no Whitemans and you have lost a long-time customer. One more thing, the female that takes incoming service calls needs to be fired, as you will discover over time. She didn't like what I said so she blocked my calls, each time I did get through she immediately wanted to put me on hold and then left me on hold. Not a good employee in my world. You people have a long way to go before you qualify as Quality repair outlet. read more