I'd like to thank Jeremy Watkins, a sales representative at Romeo Toyota of Glen Falls!…read more Besides a couple of hiccups upon delivery, Jeremy allowed me to get in the car of my dreams! Toyota has built some great cars in the past, but this GR Corolla is just special. For the driving enthusiasts out there, give Jeremy a call and he will help you get into this phenomenal driving machine!!! Thanks again Jeremy!

Spoke 2 at least two different individuals re the car we were interested in. Winter storm…read moreprevented a Saturday trip, so made an appt for Monday at 1:00 pm. Car was apparently sold on Saturday night, and despite telling them we had to travel 45 min for the appt., they could not be bothered to let us know they had sold it. After a couple of half-assed apologies from salesman and sales manager, I left very dissatisfied. Car was sold 6 days ago; but they are still advertising it as available today. A ploy to get people into the dealership to do a bait and switch. It's too bad car dealers don't provide actual customer service anymore.

Needed extensive repairs for my car. They quoted that it would take 2 days which I delivered my car…read moreMonday and from then on trying to contact them extended into the next week. The service department refused to give updates for all that time and only did so after I contacted a business manager. This is my reply to their request for a review: Wasn't going to say any more than I already did. But since you asked. Your no Whitemans and you have lost a long-time customer. One more thing, the female that takes incoming service calls needs to be fired, as you will discover over time. She didn't like what I said so she blocked my calls, each time I did get through she immediately wanted to put me on hold and then left me on hold. Not a good employee in my world. You people have a long way to go before you qualify as Quality repair outlet.

From the owner: Family owned and operated. We value our customers as we value family.read more

I purchased a car here and THOUGHT I was getting a good deal. Then I had to spend $700 to replace…read morebrakes and rotors. The problem was that these crooks lied and said the brakes were 75%, which when buying the car and lopping down $13,000 for it, was acceptable. They SAY they have a mechanic fixing up the cars, but beware. He's really just doing oil changes and cleaning the inside of the car so it looks pretty. Mechanically, they don't care about as long as they get the sale. Thankfully, when my brakes failed, I was turning into my driveway so I didn't hit anything or anyone. Do yourself a favor and save money by going direct to the car owner... it's really the same thing.

just took my truck to be worked on here today. NEVER take a vehicle to these a--holes. they refused…read moreto work on my vehicle then proceeded to tell me that my frame was shot among alot of other bullsh--. when the person who went with me who knows my vehicle told them that none of the crap they said was even wrong with it they got in his face. these people are rude and are not mechanics. they will be getting turned in to the better buisness bureau.

I didn't know anything about this dealership and it's service department. So I was very impressed…read morewith the service I received when I brought my car in for a State Inspection. Nick, the mechanic that worked on my car, took the time to show me an oil leak while the car was still on the rack. More so...he took the time to discuss possible repairs that he figured I'd probably be doing anyway. Daniel at the service desk was a treat and was quite personable. A far cry from the sour personalities sometimes encountered in service related positions. Not easily impressed at my age....but occasionally...still can be. Grant

I was recommended to go here to get my car fixed after an accident and it was for sure a mistake…read more They estimated it would be repaired within a week, after no follow up I called to check and they said it would be one more week. This continued for over a month with me having to call every week for an update on when it would be done, their answer was always that they were 'just' about to call me and it'll be done within a few days. When I finally got my car back they had left their tools in there and the whole interior was covered in dust/mud. I had to have a panel painted as part of the repair and there was overspray onto my tire and rim that is still there. I regret going here and wished I would've gone somewhere else.

Had a great experience with Matt and his team helping my daughter buy her first car. They made the…read morewhole process easy and stress-free, and we felt great about the entire experience. Everyone was helpful, honest, and made sure she drove away in a reliable car. Highly recommend!

Bought a pick up. It had some issues. They were determined to make the corrections and they did…read morejust that. They stand behind what they sell and ensure I was satisfied.

Bought a new Outback from this dealership in September 2025. Very happy with the experience. The…read moresales consultant, Patrick, was very helpful. Got exactly the car I wanted at a resonable price + some freebies.

We have purchased 3 vehicles in a row from them. Our cars are fully serviced there. The service…read moredepartment is great. They understand and help us figure out whats wrong. Reasure us that the vehicles are safe if we hear a noise that isn't normal. Their pricing is comparable if not better to surrounding garages. The sales department is fabulous. James has helped us buy our last 2 vehicles. Being both patient with us and very knowledgeable. We will continue to use them for all of our subaru needs.

I regularly review restaurants and forget to provide feedback for other businesses. Garvey Hyundai…read moredeserves to be mentioned. This dealership has been my go-to for recalls for my beloved Hyundai Tucson. I did not purchase my vehicle here but I will check them first when the time comes to replace my current vehicle (which I love!). The service area is immaculate! You could eat off the floor in the spacious and comfortable waiting room which, by the way, has a nice selection of coffee, tea and soft drinks ... plusa popcorn machine! Everyone I have had contact with has been helpful, whether on the telephone or in person. Lou M. took care of me when I brought my Tucson in for a recall. Very friendly, and the level of customer service is noteworthy. I highly recommend Garvey Hyundai.

I had an excellent experience with Allen Loomis and thank you for sending my Hyundai package and…read morethank you for taking time with me.ill give this Hyundai dealership a solid A

Oct 21, 2022 erjc2811…read moreJohn England is the most fantastic salesperson at all the dealerships I have shopped at in my 40+ years buying vehicles -- he made the shopping for and ultimately buying our 2022 Honda CR-V Hybrid the most positive experience buying a vehicle I have ever had. We can't say enough positive about the sales staff we worked with there-- thank you John and Rob Desantis! Our salesperson John was so patient, helpful and on the level. Such an absolute pleasure to work with! We first shopped at all the Honda dealers in the Capital District closer to home for us. All charged a surcharge added to MSRP. We were about to buy elsewhere when we decided to reach out a little further and tried D'Ella in Glens Falls. What a nice and big difference from the others. First we spoke with Rob Desantis who was very personable and helpful. We then came in. We are so very glad we did. Not only did D'Ella not add a surcharge to MSRP John England was absolutely wonderful to work with. Thank you John and thank you Rob!

I have went to D'ELLA Honda in Queensbury for a long time. Always leased my cars there & had no…read moreissues until now. A big turnover there. I was looking for the Salesman who helped me 2 years ago, gone. Another sales person who I trusted now gone. I went to inquire about turning my car in. I had one more year on lease. Not even 10,000 miles on car. I know they're out to make money. When I am giving them a brand new car back I have to pay them big bucks. In this economy & being retired that's a lot of cash. I steered friends to go there. Not so much now. Not happy with this dealership.

I drove home my new (to me) Hyundai Tucson Hybrid today!! Jerry helped me find my new perfect car…read morequickly and without issue! He was very helpful, kind, and friendly! They have tons of amazing used cars here! Check it out if you're looking for a new, used car!!

After dealing with multiple dealerships around the area I stumbled in here. Collin greeted me right…read moreaway and started asking what I was looking for. Within 2 minutes he had the exact car I wanted up. He did an amazing job checking in on me and making sure I had everything I needed. Everybody is welcoming and they were very patient when it came to waiting for my lean release in the mail. Highly recommend!!!