We used Rome Shuttle Limousine car service two times while in Rome. First from the Rome airport to our hotel, then from the hotel to the cruise ship port. Both times we were picked up in a Mercedes and our drivers met us on time, were very helpful and professional. We contacted them several times to either ask questions or make changes to an existing reservation and they were always very prompt in responding and accommodating. Using this service was less frustrating and much more comfortable, easier, and economical than taking a taxi or "cruise ship arranged" shuttles. We will definitely use them if we're ever in Rome again and would definitely recommend them to anyone visiting Rome. read more