This review is a two in one so get ready. BOGO but without the B…read more The stars above here are for the Lowe's the people and what not who work there. These guys were real nice. The wife and I came in looking for this outdoor couch. We had heard from the internet that they still had stock of this 4 piece set at this Lowes. We found the floor model, no idea where anything else was so we simply asked an employee. Turns out the item wasn't in the inventory listed location, but 15 minutes and 3 employees later it was found and in our possession. Additionally, while some guys looked for the item others made sure we knew what they were up to and why the wait was happening. Overall, bunch of top notch folks working there. After we bought the set one of them even helped us load it in the car. (it barely fit but that's another story). So over all, these guys actually were pretty great. The item itself, though that's review number 2. It wouldn't really be fair to pin the product failures on the branch of Lowes, so the 5 stars is well earned but this couch got the mythical 0 star review. Essentially in the end the item was completely unbuildable. I'd post pictures but again its really a manufacturing problem not a "this Lowes" problem. Metal parts of the couch basically were canted and tilted so that the screws couldn't pull the product together. From reviews of that product it seems maybe 1/20-50 people get this sort of issue? So you have good odds that the couch is buildable if you buy any given one, but this one certainly was not. On the other hand, Lowes accepted the return of the item and all I lost was two afternoons in the deal so, I can't even be that mad. So yeah, great Lowes. good selection, maybe wait to buy outdoor home assembly furniture here until their design teams are as good as those Ikea goons.

Terrible service at Lowe's disrespected a customer refused to scan item product because needed a…read morereceipt gave a bad attitude to a customer need more respect towards customer manager needs to manage their employees if they're being rude and disrespectful to the customer

Worst customer service in the business. They made a mistake on my purchase and took the money. No…read moreattempt to make it right so the customer pays the price for their mistake.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Remarkable customer service from Joe LaGuardia! I sanded my fieldstone fireplace and wanted to…read morehighlight the stone grain with a sealer. After buying the wrong product on line, I turned to the experts at McQuade & Bannigan and met Joe LaGuardia. He called his suppliers, researched until he found a safe product, and scheduled shipping so the product wouldn't arrive frozen. How often does someone care as much as you do about getting the right product for the job? Thank you Joe!

From the owner: At McQuade & Bannigan Inc., customer service is our number one priority. Our Utica, Watertown, and…read moreSyracuse locations are each staffed with knowledgeable sales personnel who offer expert product support and technical advice to ensure that you are purchasing the right product for your needs. If we don't stock it, either because it's a hard-to-find item or a specialty item, we'll work to find it and get it to you. Call us today, stop in or visit us at mqb.com for more information.

We are super impressed with NY Sash and their employees. The sales rep was very personable and…read moreinformative. We already knew about the quality of what NY Sash does and they totally proved it to us. The installation guys were both incredible. I had thought that part of the opening was funky and they took care of it the second they discovered it and did an amazing job repairing it. The procedure was perfect. The door is incredible. Way better that what we thought. The installer built a trim for the interior that is incredible. It made the whole job look showroom perfect. We are very impressed with the entire chain of events and will not hesitate to call them again. Remember, you get what you pay for.

They are very professional and friendly. They get the job done in a reasonable amount of time and…read moreclean up after themselves. They are a bit pricey but have a great warranty

Charged me $255 for a roofing gun that broke after 2 days of use. Never will I do business with…read morethem again! Taylor rental in Syracuse refunded me the full price of the rental when there's broke on me. Dont rent from the one in rome!

Great place... Owner and his Mother are quite the team. Friendly and on top of things.. Love them.!read more