Great building supplier I'm a general contractor and RGL is…read morea great place that sticks an excellent supply of number and building materials. They are friendly, helpful, knowledgeable and really work to help out their clients. I was recently there and had to have some lumber cut to length and loaded. They were super helpful and quick to get everything cut and loaded up. I have seen them care for walk in clients that weren't savvy in building and yet they took good care of them and were very helpful. They are not a big box store. But rather a throwback to when businesses took care of their clientele.

A great experience! After I responded to an ad for Rome General/Lou's Bargain Barn on Craigslist,…read moreJoe contacted me with info on the decking material I was looking for. We has picked a brand, style and color elsewhere, and wasn't optimistic I'd find it cheaper. Joe didn't have the color we picked, but had a good supply of a similar color at a price that really knocked our socks off - This one deal cut the price of my project by half! Joe was great in person, very easy to deal with and the guys at the counter we're quick to help with the payment portion. Pricing was exceptional, well worth the extended drive to Rome. The guys in the years we're very quick to help, did a great job of loading the 2400 pounds of material (excellent forklift work, and a very helpful crew on a 90 degree day) Joe was there to wish us a safe trip as we departed the yard, a very good experience, and one I'll be happy to repeat again when we start our next project.

This place is unbelievable I brought a tool to get fixed at their Utica location then a couple…read moreweeks went by inquired about my tool said they didn't get to it yet couple more weeks went by then the problems start it no one could seem to find out exactly what was going on then I was told that they lost my tool and they could not find it in between shipping and sent out to the pier repair department now I will say that the day did make good and replaced my tool but I didn't even get a I'm sorry I didn't get nothing I got my tool replaced but I feel so dissatisfied in this company I will never ever bring anything to them ever again I will never rent tools from them I will not bring my business to them I do not feel comfortable at all doing business with them it is sad because my father's business did business with them for years and years and years it's too bad that it won't move on to the next generation

Remarkable customer service from Joe LaGuardia! I sanded my fieldstone fireplace and wanted to…read morehighlight the stone grain with a sealer. After buying the wrong product on line, I turned to the experts at McQuade & Bannigan and met Joe LaGuardia. He called his suppliers, researched until he found a safe product, and scheduled shipping so the product wouldn't arrive frozen. How often does someone care as much as you do about getting the right product for the job? Thank you Joe!

I really want to give a shout out here about the NY Sash installation crew we had at our home last…read moreweek, especially Josh! He worked around, over, under, and next to 33 years of accumulated crap, family kibitzers, a lazy, fat-bottomed, plastic eating cat (the size of a small dog!), dust, and a myriad of other surprises, inside and out. He and his crew were professional at all times and really good sports. A good sense of humor is a real blessing, guys! Thank you! This was an emotional struggle for me but Josh and his crew made it so much easier to endure! Many thanks to Josh and his crew. NY Sash, you have a real gem with them! I WOULD HIGHLY RECOMMEND NY SASH & this crew! Well worth the money! Anna McMullen

After spending over $20,000 on windows, their so-called "energy-efficient replacement windows that…read moreexceed ENERGY STAR® standards" don't qualify for the federal tax credit. Save yourself from a nightmare and deal with a reputable company that offers quality installation and not Paradigm Windows. We wish we had been warned to run as fast as you can from doing business with New York Sash. They have relentless marketing skills to reel in new customers. A company that offers quality products and installation doesn't have to rely on gimmicks to attract new people; word of mouth is more than sufficient. They say a sucker is born every minute, and yes, we were suckered in by their pitch but it's not too late for you.

Charged me $255 for a roofing gun that broke after 2 days of use. Never will I do business with…read morethem again! Taylor rental in Syracuse refunded me the full price of the rental when there's broke on me. Dont rent from the one in rome!

Great place... Owner and his Mother are quite the team. Friendly and on top of things.. Love them.!read more