Arrived at 10:05p, closed one hour earlier that advertised. Would not recommend. Huge waste of time driving 20 mins here when they advertised open until 11pm!! Poor follow thru... We used to really like coming here. And praised that their customer service and selection pummeled the competition like lovers but it's a huge let down when they can't even stay open on advertised hours. Such a shame. read more

The lady working here seemed like we were such an inconvenience just bc we asked a question, mind you there was no one in the store and she was just sitting there when we asked. read more

Horrible experience there was about five other people in the store and she only picked on me to be ID some Indian or Mexican girl

don't buy rush here it's $20 for the small bottle :/ just go to pink & naughty it's so much cheaper there and a small business

Closing manager was amazing she definitely helped find what I was looking to do attach something to a vibe and have it work with my needs. Great service. Great selection picking out Lovense vibes as well on another visit. Made me feel welcomed being there. Super helpful! read more

My favorite inclusive and sex positive adult store! This location stands out among the other locations for the diverse and fabulous dvd collection! Clea is extremely knowledgable and helpful in whatever you are looking for or are curious about! She gave us a sample of blueberry muffin lube to taste that I was curious about and let me know it was safe for sensitive skin and safe for toys! She goes above and beyond to make the customer feel seen, heard, and validated! Also she is a fun person to talk with! This store has a great array of products for all comfort levels and kinks! I also appreciated the diverse lingerie options and sex toy options! I also love that Romantix offers a points program and deals on the dvds, it's all around a great value and space to explore! read more

My husband and I went in on late night run here for the first time. We have been to other stores before. But not as pleasant as here. Clea helped us out, answered our questions, gave her opinions and explained many things to us. She's hilarious. Will recommend without a doubt, even if you're shy and think your question is dumb she will not make you feel that way :). read more

Fairly lame toy selection There is not much to see here. Carry on to A Touch of Romance down the road or for best results, perhaps visit Couples Mega Outlet in Garden Grove. The staff did offer assistance and was friendly and professional so that boosted it from a two to three star visit. Still, we walked out with our hands and all other orafices empty. read more

Romantix - Lingerie Near Me - Orange, California

It's very simple... If the store policy is "Once you walk out that door friend you absolutely can't exchange that item for something else even if you have only opened the package, you have exited the store therefore you will be keeping that item unless there is something glaringly wrong with it". The issue here is that we were told basically if it wasn't what we were looking for and as long as you didn't use it come on back and exchange it and that is not the case at all. All I needed to know is if you go out the door you're keeping it. That's it were done, there are other options out there. read more

Great shop, large, well stocked. They have everything! Salesperson Clea was crazy helpful. She really does know all about the products and helped us decide. read more

I had such a great customer service experience with Clea that I just needed to come on here and let "everyone" know. She was so helpful and educational with the goodies I was looking at. Everything she recommended was "Amazing." thank you so much, Clea for your time and it was also a fun store visit. You definitely gained a customer for life. read more

Came to get something for my cousins bachelor party Overall solid place This review is for the gentleman working there the younger guy with longer hair Overall super helpful super helpful and very kind and the attitude is right example how people should treat others and take their job seriously Thanks bro read more

Being a young buck in Santa Ana, this was the first and the only spicy shop i visit. The lingerie, panty, vibe, and bdsm section is always changing and spot on. The younger gentleman with the piercings helped me out and was super sweet. I always get awesome service and love taking friends and my partner here for treats. Much love read more

Stopped by today for a gift for my Gf Marina at the front desk was super nice and helpful. She asked me to wear a mask but I refused. She insisted and I still refused. She did her job 100 percent great and helped me really well. Her customer service is on point. But I am not wearing a mask. I hope more people will stand up against unjust mandates/laws. Peace and love read more

Clea was super awesome. I went with my partner and she helped us with everything we got. She knew the product very well and made us very comfortable shopping. read more

Love this store Brittany was amazing easy to talk to about anything great personality and energy. Very knowledgeable about the products and creative helping me with mixing two products to make one amazing product to play with. This is my spot from now on. Friendly staff and clean place. read more

Just happened to stop in with my wife on a date night on a whim. When we arrived the lady in the store was amazing...!!! Extremely knowledgeable and informative, fun and really knew how to break the ice and make us comfortable. I would recommend this place to anyone looking to "spice" up their relationship. Had a great experience. read more

Clean , lots of variety. Helpful staff great parking. Very comfortable environment. A great place for couples, an comfortable enough to go there alone . I highly recommend. read more

Clea is literally the best salesperson i could ask for, she's super sweet and super knowledgeable in what she's talking about! Clea showed me several different options for toys and recommended some lubricant that wasn't going to stick to my brand new toy! we love coming in and getting help from her, she's the best and we will definitely be coming back soon !! read more

My bf and I had a great shopping experience! We got help from Claire, she's the sweetest soul ever! She helped us pick out exactly what we needed... super helpful and told us about all the points u can save by signing up for their rewards program.. I'm definitely coming back and buying myself some new heels! We always shop here and didn't expect to have such great deals! read more

I visited this place around Christmas time last year and I found the customer service to be pretty lacking. I know it was a new store at the time, though, so I gave it another chance today and I have to say the customer service has been stepped up in a huge way. It's clear a lot of training has happened between last December and now. The ladies that work here are super knowledgeable about everything they sell, which is good because I had lots of questions. They did a good job making me comfortable, answering questions and explaining (sometimes more than once because I didn't get it!). ON top of that, the lingerie selection is better than any store like this I've been to. definitely recommend this place to anyone in Orange looking to explore. The staff here got our back. read more

I have been to several different stores and by far this is my favorite. The store is clean, well organized and inviting. Some stores I have been to are messy and not so inviting. You walk into this location you are always greeted with a smile and you feel comfortable. The staff here don't hover around you until you feel obligated to ask for help. They give you space and let you explore. They answer questions without making you feel like you are dumb. The prices are also extremely fair. So I highly recommend this store to everyone and this is the only store I'll go to. Brittney the manager for the store is the most chill manager and makes you feel more comfortable than ever. Keep up the great work romantix team. read more

Romantix is a place that is amazing! I feel welcomed every time I come in . Brittany hassle gives great customer service . She's very professional and has lots of knowledge. I will be returning again an again. I highly recommend MAX LOAD it works great . read more

Please update your hours so people don't waste their time coming to your store just to get sent away. Another thing that would help would be to turn off the open sign when you are not open. read more

My husband and I went to Romantix to spice up our night time activities. We haven't been to an adult store for a very long time so we felt kinda new and a little shy. Marina made us feel so comfortable and welcomed. We kept asking so many questions and she respectfully answered all of our questions. She gave us amazing service and we love that she is very knowledgeable on all the products. We spent a good chuck of money but we didn't care because the service and recommendations she gave us. Marina should be manager of the year for helping relationships one couple at a time. Thanks Marina, we will see you again soon. read more

My partner and I were there tonight and Clea was so kind and helpful! We're not shy about the questions and she helped us buy a new sex toy and lube brand! Thanks, Clea! read more

Lady there was nice and informative :) The selection is pretty good and they also have jungle juice, rush, etc.. Lots of lingerie for men and women! read more

I bought a piece of clothing on Oct 24th. They have 30 day exchange policy if they you have your receipt and tags still attached. This item was NEVER worn!!! I called and spoke to the manager today to see if they would still exchange it. I let him know that I don't live in the area and I still have it in the original bag. He was very rude and said no. I asked if he can make an exception, I explained to him again I have the original receipt, tag is still attached and in the original bag and has not been worn. He still said No. This is horrible customer service.... I would not recommend going here. read more

I walked in simply asked if they accepted Apple Pay and got the most rudest NO from the lady, and she didn't even know it was, like at least teach your employees the newest methods of payment I had to explain the whole idea of how it works and that it's a secured payment, I just walked out just by her nasty old lady attitude read more

It was my first time in an adult boutique. Such a variety of lingerie and other goodies! Clea was absolutely amazing! She was fun and made me feel comfortable from the second I walked through the door! Thank you Clea! read more

We got to the store 20 min before it closed ... as soon as we walked in the guy working told us he was getting ready to close .. that was 9:40 pm at 9:45 he walked up to us again and proceeded to tell us again he was closing up .. mind you we had our items in our hands ... at 9:50 again he tells us again that he is closing again .. we were walking up to pay .. worst customer service and and we felt very unwelcomed.. first of all we are spending money and we were aware .. we paid and were out the of the store by 9:54 pm ..we probably would have spent more but I guess he is not interested in selling Im sure management would appreciate this feed back. read more

This store is so big and full of cute lingerie and they had plus size too! They also have shoes :D And the associates behind the counter are so nice and knowledgeable :) the new manager is so helpful :) they have a ton of toys to choose from! Also so many types of lubes! Will definitely go back to this store read more

I would love to give a huge shout out to Brittany! She is the best cashier/ customer service specialist! It's always nice to walk into a store and have someone very knowledgeable about the entire store! She is very helpful and made me feel very comfortable about asking personal Imamate questions that I have! She has helped me and my husband in more ways than I can think of! I truly recommend this location! I would drive out of my way just to go to this location even if I have another location closer! Thank you Brittany for your help and dedication to this store! We will for sure return! read more

Went in and INSTANTLY got great customer service ! Clea was ultimately GREAT . she knew about everything and anything and suggested multiple great things and we got exactly what she suggested . & It's great! She definitely knows what she's talking bout . If your curious and wondering whether you should go in . YOU SHOULD ! read more

Awesome worker. Very comfortable and super informative about the different products. Would definitely go if you want to explore new things or want to find something you'll enjoy. read more

The woman helping us out was very friendly and knowledgeable. It was mine and my girlfriends first time in an adult store and it was such a pleasant experience. read more

Let me start off by saying that if this is the first sex store you are considering on going to, DO NOT GO. Go down the street to touch of romance where you will get a FAR better experience. If your goal is to leave uncomfortable and happy to get out of the door then this is the place to go. Let me preface by saying I have been to multiple adult stores so I really don't feel awkward or uncomfortable going anymore but this place will make you regret going. There was no music when I went in so it was dead silent. The employee that was there looked tired and immediately asked for my IDs. While I have no problem showing my ID even after she saw I was of age offered no help. Didn't ask if I had been there before or if there was anything in particular I was looking for. I only went here because touch of romance ran out of something I liked (which should tell you how busy they get) so I decided to come here. I was lost in the store, clearly evident I had never been there and she still didn't offer help. There was also no one else in the store. All in all, never going back here and unless you know exactly what you want and no where else has it, I wouldn't recommend coming here. read more