Phenomenal customer service with speedy and professional communication! Just opened my second…read morepolicy with them! Thank you KAIDEN KAHKOSKO.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

Sid Barnett is a knowledgeable, focused, goal-driven professional as well as a people friendly…read moreindependent agent of MARSHALL Life and Financial Solutions, INC.  Sid and I had our first meeting in August of 2019. Sid took down my financial statements and my goals and went to work. He customized and presented to me a couple different individual investment plans to suit and meet my personal needs.  He spent much quality time with me and even later on met with myself and one of my sons to further discuss these customized investment plans he had put in place for me. Sid continues showing honesty and transparency in conducting business transactions. He has no hesitation whatsoever meeting with any family member, your CPA or other business professional to further discuss, explain, strategize any concerns you may have to better serve your needs. Sid's positive attributes of openness, honesty and transparency has earned him not only my respect and my trust but also the respect and trust of my entire family. To further validate this, my son informed me that I no longer have to run any of my business transactions with Sid by him.  He says Sid has my best interest at heart and will advise me as to the best and most productive investments programs as if investing for himself or his mother.  Sid has good moral values and ethics. He makes you feel important and confident no matter the size of your investments. He guides you and shows you how to set a goal to start planning or to continue making smarter financial investments for a better future for yourself and/or your heirs. Sid will continue to be my lifetime financial advisor and has started advising other family members as well. Therefore, I highly recommend Sid for your financial planning investments and other programs as described on MARSHALL life and Financial Solutions, INC. website. Sid can be reached at (951) 704-9422. He also has my permission to give my phone number to any present or future clients who may want to know more about him. Marie Adams

Today we attended a tax seminar hosted by Marshall Life & Financial Solutions (MLFS). Victoria…read moreMarshall opened the session with brief remarks, followed by Adrien Barajas as the lead presenter. From the outset, the presentation was incoherent. Adrien jumped erratically between topics, clipped terminology mid-sentence, and attempted to showcase expertise through jargon that ultimately backfired. His use of a graph depicting tax history and national debt felt performative rather than informative--a clear turnoff. Mentions of Roth conversions were casually dropped, seemingly to entice attendees into future consultations rather than to educate. At no point did either presenter cite their professional credentials, nor are any verifiable designations listed on their website. This lack of transparency raises serious concerns about the legitimacy of the material presented. The venue--a community room at the local library--was poorly maintained. We were forced to relocate due to visibly dirty tables and stained surfaces. The acoustics were equally problematic: excessive echo and ambient noise severely undermined any attempt at meaningful communication. It's unclear why MLFS couldn't secure a venue that meets basic health and presentation standards--such as a clean, carpeted hotel conference room with proper sound insulation and equipment. Victoria encouraged attendees to grab snacks as the session approached lunchtime, triggering a chorus of crinkling bags and chewing that further disrupted the already fractured delivery. Overall, this seminar failed on every metric: content quality, presenter skill, venue hygiene, and professional credibility. Within 15 minutes, we were compelled to leave--astonished by the lack of coherence and institutional rigor. It was, without exaggeration, the most poorly executed seminar we've ever attended.

Josh will go above and beyond to help you find the right policy for you. He is professional,…read morefriendly and well informed on the life insurance industry. I would absolutely recommend him to anyone looking for help purchasing a life insurance policy. Thank you Josh!

We can't say enough about the service Josh provided to our family. Our son was turning 26 and…read moreneeded coverage. He was very responsive and met with us the day after we called him. He took the time to get to know about our needs and was extremely knowledgeable of the application process. His care for our family was exemplary. It's not easy to find this level of service and we cannot recommend him enough.

My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

Rebecca is by far the best representative ever! She always responds quickly and helps me out in any…read moreway she can! I seriously can not thank her enough! She makes having insurance super easy! Thank you Rebecca! Your work does not go unnoticed!!!

Adam is first class all the way around. Very please with his follow up, others to save money but…read moreimprove coverage, etc. Highly recommend.

These guys really make things difficult if you've had an accident. They require a claim loss report…read morethat takes a long time to request. I recommend not wasting your time. Other insurers, like Geico, can pull the information directly from nexislexis. Not sure why aloha west can't do that.

Aloha is super helpful with any questions we had to make sure my mom's house was insured with the…read moreright coverage. Kelly and the team always answer every question with such patience and knowledge and we always feel taken cared of. Thank you to the team!

I'm not new to using insurance agents. I know a lot about insurance. I am so knowledgeable, I know…read morenot to try and navigate those waters on my own. Be it home, auto, earthquake, umbrella coverage, health, I have always preferred using the expertise of an independent (as opposed to captive) insurance agent. I've had my share of agents over years in the different venues I've lived in. Most of them have been fine. While shopping for health coverage for my recent college graduate kid and my not yet Medicare covered wife was not so easy, not a lot of agents want to handle individual health coverage. I happened into the Hayek Insurance Agency and all I can say is wow! Dealing with Roger Hayek was nothing short of outstanding. We were about to choose a plan on the Covered CA website, which as it turns out would have resulted in higher out of pocket expenses for us. Mr. Hayek took his time, did his research, ran the numbers, called back when he said he would, and had the exact information we needed tailored to our specific situation with an eye toward future possibilities. He was also able to explain in detail, without getting into the weeds, the reasons behind his approach. He saved us money on our Covered California policy in the long run, and provided us some great financial information on HSAs as well As long as Mr. Hayek is in the insurance business, we shall be his client for any and all of our insurance needs.

I want others to be wary that using a 3rd party is useless and only resulted in me losing 999…read morerefills at $0 vs the 300 copay costing me over $299,700 based on my new co payment in the picture(s) below. They do not have access to any information from insurance we have been with them 20 years and because my salary changed so did my assisted coverage from the gov't. They blamed covered cal than i had a 3 way phone call and they blamed my actions with medi-cal(which i did what they asked) I have been paying for private insurance with 0 federal assistance which increased its rate by 300% almost 700 a month at 30 years old for 4 months(technically 3 because somehow magically i got my insurance card(again pictured below with email proof from hayek themselves but not the actual insurance.) As stated we have been on auto pay for 20 years and because of their negligence they messaged me 17 days into january to make the payment(even tho the policy was already cancelled and i was told by her higher up that she shouldve handled the occurence with blue shield instead of emailing me) i lost my policy number with my free 999 refills costing me over $299,700 based on my new co payment in the picture(s) below. This should be a crime and they should be fined/pay a restitution or closed for negligence.

I had home/auto/umbrella insurance with Farmers for more than thirty years[!]--without a homeowners…read moreclaim--but they cancelled the home policy in Q4/'2023...apparently when they realized the address was in SoCal...So we finally signed up with AAA...until they cancelled our home (still no claims) in January 2026. After a few weeks frustrating search on the internet, I talked to Nick Kazerouni, who clearly knows the market and options, and was willing to work hard to meet our requirements. He is careful, disciplined, responsive, and a nice guy. I think he will be especially valuable if you have some unusual requirements). I recommend him without reservation.

Nick always has your back and is very thorough. He's written Home, Car, Life, Earthquake, and…read moreUmbrella policies for us. Great (and timely) communication and a really nice guy. My wife had a situation with her car insurance that he was able to help resolve. Recently, I had a very unique situation with my Life policy that Nick was relentless about and was able to get the answer we needed. Can't recommend him highly enough!

I came to Jeff during Open Enrollment via google search hoping to find something more affordable…read morethan the $400+ plan I was in. He was excellent at explaining the process and our communication was very easy via email and texts. AND he was able to get me into the new plan within 3 business days. I'm very grateful and highly recommend.

Jeff Babcock and his company has really helped our family, including my wife, son, and myself on…read moremedical insurance programs. His friendly guidance has helped us reach the best solution and choice for our needs. I would say that he is "THE BEST IN THE WEST" !!! Ron S.

I requested a quote from Leading Edge Ins and was contacted promptly which is a plus these days…read more Mario answered all my concerns, gave his expertise recommendations on the type of policy I needed and he was able to assist me in my decision on which insurance best suited my needs. No doubt he has excellent work ethic and wants to find the best rate for his clients. Thanks so much Mario!!

Great service for your DMV needs, they charge the same rate no matter how many trips to the DMV…read more They offer other services which I did not need at this time.