I forgot to post my review but maybe it is for the best because I've had some time to see if their…read morerepair holds. We had a crack. Like a leaky basement yucky one. The repair ended up costing about 2x what they originally said which ... hey that happens. The quoted it sight unseen, then looked at it and decided it was bigger than they expected. They put this junk in, plug it and then you cut the plugs flat after a few days. Repair at 6 months is holding. The other people that looked at it were thousands if dollars so I thought I'd try this...glad I did. I only have before pics Prompt and repair that worked.

A crack developed on my basement wall, and started weeping water. I've had a few weeping rod holes…read morefor a couple of years, but thought I really needed to get this crack serviced. Dave from the Crack Team, he was my 4th, and final estimate I got. #1 said they'd fill the crack and put a vapor barrier over it for $975 #2 said that although my walls were plumb, and showed no sign of other distress, I would need 5 carbon wall ties, @ $500/each, and fill the crack, with a 10% cash discount for $3868 #3 said they would fill the crack & rod holes w/ epoxy for $500 #4 gave me an estimate of $1050 to fill the crack and rod holes with urethane and then reinforce the job with carbon concrete staples - with a lifetime transferable warranty! After doing my research online, I came to the decision that urethane is better than epoxy, for my purposes, and that I don't need 5 carbon wall ties. Dave with the Crack Team won my bid because of the reinforcement, use of urethane, and the warranty. His work was fine, as was he. The only negatives I can give is that he didn't prep me on how messy of a job this was going to be. At one point I went down in the basement to check and see if he would like something to drink, and my whole basement was filled with concrete dust. If I had been prepped on the mess, I would've shut off the furnace, shut the door to the room he was working in, and cover a bunch of things in the room he was working in, to make clean up way easier on me. He wrote me up for a bill of $1070, because he filled 1 more rod hole than quoted ($20/rod hole). All in all, I recommend the Crack Team.

We thought we were getting top notch service by going with this well named company, but turned out…read morethey did more damage and cracked cement and NOW we find out they are out of business. SO MUCH FOR OUR FIVE YEAR WARRANTY!

HORRIBLE, TRAUMATIC, RUSHED & UNSAFE, caused SEVERE DAMAGE to property and me: they only care about…read moreyou signing the contract and getting your money. HVAC completely DESTROYED, twice, by FSM, needing significant repair and rebuild. NO HEAT for over a MONTH in winter, did not even respond to my messages. URGENT CARE: Their poor work landed me in urgent care due to mold vented into the home. DAMAGED SIDING and INSULATION: FSM cut a hole in my siding, leaving the insulation exposed for months (not resolved); DAMAGED FLOORING: FSM staff cut a large unnecessary hole in my floor (not resolved); FSM staff helped himself to what he wanted out of my yard, then entered my garage without permission, despite being banned from the property himself. POLICE and Ordinance had to be called. NOT SAFE to hire them. POOR quality: Seams not taped. Cuts in the liner. Grading NOT completed, leaving the entire project needing to be redone (not resolved); You end up doing the work: I had to dig my own crawl with their staff for 4 hours! REPEATED SAFETY RISK: FSM staff became aggressive on site and demanded more money from me. Spray foam, dirt, tools, and trash left behind on the liner. DUMP PILE left on the property. POOR COMMUNICATION: FSM either does not respond, or it takes weeks of nagging them. Even in severe instances of personal harm, they will leave you hanging. There is no difference in email, salesman, supervisor, foreman, text, calls, office- they are all the same and do NOT communicate with you or one another. BUYER BEWARE! DON'T do it! You pay a fortune to have this company destroy your property and cause you serious harm.

From the initial meet and greet through the final installation, Dr. Hall and I have been…read more(completely) satisfied with the professionalism of the FSM - Livonia Team. The level of communication, feedback, professionalism, and response to all of our concerns was handled with excellence! The quality of materials and workmanship was provided at a high standard! We are extremely happy! :) Shout out to Ian Scott (Salesperson), Jahmari M., Darius C., and Anthony H. (Installers)! :) In return, we are looking forward to and welcoming a second phase of the work that needs to be completed, and we hope to be honored with the presence of the same team members (Ian, Jahmari, Darius, and Anthony) who made us feel comfortable and safe throughout the entire process. Gene Testimony and Dr. Sonja Hall

Jason R and Chad D did a great job fixing my sinking walkway. They were punctual, professional and…read moreexplained the process in ways that I could understand.

Needed Foundation Repair on Harsens Island. Very difficult to find reputable company to perform…read morethe work. Calculus was top notch. All aspects of the process was flawless from providing a detailed estimate, getting started quickly and finishing on time. Very professional from all aspects.

Rich gave us an estimate after explaining what was happening to our garage wall. He said his…read morecompany would put three helical piers along the wall to support it. They also would have new cement poured for the sidewalk along the garage wall once the piers were done. We also decided to have him pour new cement in our garage and driveway. His crew was very pleasant, knowledgeable and worked hard (even through a rain day).

Excellent customer service, great communication, fair pricing, and a job very well done. Highly…read morerecommend them!

Work was done on schedule and as discussed. Work also includes a transferable warranty. I would…read morerecommend this business.

Mansour's Innovations completely transformed our basement! We had persistent water issues during…read moreMichigan's heavy rains, but their team installed an interior waterproofing system with a new sump pump and drainage -- professional, clean, and done right the first time. No more damp smells or worries during storms. The 25-year warranty gives us total peace of mind, and their crew was friendly, on-time, and fairly priced. Best decision we made for our home. Highly recommend these SE Michigan experts! -- Satisfied Homeowner

I was outside of their service area but Matt still spoke to me over the phone and went in depth…read moreabout my issue and gave us sound advice for our next steps. Honest, helpful, and competent. Thank you!

Formerly known as Foundations Systems 360 - note, they rebranded in March 2025 according to their…read morewebsite. Rebranded? Bought out is probably the case. It looks like US Waterproofing (USW) is a big player in IL & IN.... I had a huge crack in my basement wall that leaked bad enough that sand started pooling at the base of the crack. I had 6 estimates from $750 - $32,000, which ranged from just filling the crack all the way to interior & exterior foundation drains. USW was a mid quote, but the most bang for your buck and they offered a military, teacher, or first responder discount. With USW I got the crack filled/repaired, an interior floor drain dug from the crack to my sump pump (complete with a 90 mil wall liner), and a new battery back up sump pump installed. Their quote was reasonable, but installation of a new sump pump was the kicker for me and why I went with USW. They got me on the books the next week and took about 5 hours to the complete the job. What they got right: 1. They wrote into my quote that all exposed carpet from the entry of the house to the job would be covered. And they did an excellent job of this. 2. The team that was sent over was professional, friendly and let me watch and ask questions throughout the whole process. 3. Although they put up plastic walls around the work area, they warn you the process can stir up lots of concrete dust that will get everywhere. 4. My salesperson kept an open communication with me via text throughout, and after, the whole process. What they got wrong: 1. The exhausting sales binder they are required to go through with you. It's a 4 inch binder! 2. Although the binder is HUGE, they don't represent the final product transparently enough. I was quoted an access port to clean out the drain, but it stuck up 2 inches out of the floor, and they location they chose for it would've messed up my laundry set up, so I had them remove it (they need a flush access port option!). Another example is they did not have a great picture of what the wall liner looks like, nor did they have a physical example on hand. The salespeople should carry an example of the wall liner with them. 3. The 'crew boss' shows up and just walks right into my house and down to the basement, without announcing or introducing himself. I did not appreciate this, whatsoever. #2 & 3 of what they got wrong is why I took off a star, all in all, I'm pleased with the final product and what I paid for it.

Misdiagnosed my 93 year old mother's basement leak problem. Charged a very high fee for not fixing…read morethe leak. Then refused to answer calls. Minus stars would be fair if possible.

Unfortunately their communication abilities are very low. We had scheduled an appointment with them…read morethat got rescheduled the day of due to an emergency elsewhere. No big deal, however they never got around to rescheduling with us despite us calling them back several times. After a certain point of not hearing back we just moved on to another company that we are much happier with. This company's work might be good but we'll never know because they lost us in the beginning with their poor communication skills.

The owner Jay came out to take a look at a leak I was having from a crack in my basement. He was…read morekind and professional and thorough and quoted me an extremely reasonable price. I had him do the repair while he was here! It was a tremendous experience and I highly recommend this company!

From the owner: Basement Crack Repair Plus Inc. specializes in the following services:…read more Epoxy and urethane crack injections to effectively stop water infiltration and provide structural reinforcement, including advanced carbon fiber applications. Permanent solutions for below-grade basement water intrusion. Sump pump repairs and replacements for reliable performance. Interior drain system flushing and ongoing maintenance. Application of urethane sealants and durable porch slab deck coatings. Comprehensive foundation and basement repair, paired with thorough inspections. With a commitment to quality and customer satisfaction, Basement Crack Repair Plus Inc. brings decades of experience to every project, ensuring your property remains secure, dry, and structurally sound.