I waited no time to write this review. I made an appointment three weeks with Rollins prior to my move from Columbus to Cincinnati. I have the least amount of crap to move of anyone I know. I should have known something was wrong when I realized a confirmation email was never sent, which I requested. The operator curiously asked me why I would need a confirmation email, but nonetheless assured me one would be sent. It never was. Yesterday, I receive a phone call from Rollins, four days prior to my move. A voicemail was left to call them back. Despite the obvious urgency of this phone call, which at the time I was unaware of, the voicemail did NOT inform me that they would no longer be able to move me. Rollins called me again today to deliver this abysmal news. No compensation for the severe inconvenience was offered. "Sorry" does not amend this situation in the least. Luckily, I found another mover, but for $300 more and one day after the date I intended to move, thus further exacerbating an already stressful situation. Avoid these flakes. Shame on them. read more

Rollins is the ONLY mover I will ever use! I've needed to move a couple of times and each time they were professional and careful with my belongings. I've also used their Storage facility as well and am well pleased. I especially want to to give thanks to Jessica Dewey, Xavier and the other movers on my job who were very helpful and so nice to work with. You can be confident in hiring Rollins! read more

I can recommend Rollins Moving and Storage for a job well done. We wanted to move some large furniture pieces from my husbands late parents home in Springfield, Ohio, out to our home in Iowa, and Rollins did a great job taking care of this for us! The price was fair, the staff professional, and we are grateful. Thank you, Rollins, for reducing our stress by providing quality, honest and professional service! read more

My experience with Rollins was great! Tim and Bill were assigned to my move and they were very friendly, on time and very efficient. The job didn't take nearly as long as I thought it would because they came prepared and ready to work! I recommend them for sure. Thanks Rollins for making the job a piece of cake on 8/6/18 at 8:30AM. read more

My experience with these guys was nothing short of impeccable. I was squeezed into an already full day with only 2 days notice. The men showed up on time, they were courteous, careful, and very efficient. My quoted time estimate was spot on, there were no additional fees for the truck or equipment, and everything was delivered in exactly the same condition as it was found. They were willing to go the extra mile to see things done exactly as needed, and gave service with a smile. I've already recommended them to multiple friends and family members. I have not a single complaint. read more

We scheduled a big move to NC with Rollins after they were recommended by local friends. Everything - price, dates etc., and set. I even called twice to re-confirm, and had everything else on schedule to fit around this move. Then Tim Rollins calls 5 days before our move to inform us that they could not move us! We told him that we could not find someone at the last minute and he said " it is worth a try!!" . We were so taken aback and upset by this gross unprofessionalism and lack of good ethics! We had the choice of several larger companies, but chose Rollins because it was local and recommended by some staff at Catholic Central High. Having to deal with this last minute change, finding a new mover and paying $2000 more just so we could stay on our original schedule, really added to our grief! Fortunately our new movers ( Steele & vaughn) worked out well. Rollins had no business agreeing to a contract in all respects and then pulling out at the last minute. Unprofessional & unworthy of a decent review. They are probably only capable of small local moves. Very upsetting experience! read more