It really surprises me why some people choose to work in customer service when they're completely…read morerude and won't even give a simple tour. A little courtesy goes a long way, and first impressions matter. If interacting with customers is such an inconvenience, maybe customer service isn't the right career. No one expects a red carpet, but basic professionalism shouldn't be too much to ask. It takes less effort to be polite than it does to have an attitude. Businesses spend thousands trying to attract new customers, only for one rude employee to send them walking right back out the door. A bad first impression is hard to forget

This place was fire! I came here for a friends birthday today and our group had a blast! The laser…read moretag arena was truly top notch with amazing realistic laser guns that could shoot long range. The arena layout was very creative and fun. It lasted about an hour and they make you play a few different games that keep everything interesting. The owner and his nephew were extremely nice and helpful. After laser tag, we had a chance to enjoy the 7D motion theater (can fit up to 8 people at a time) which was also a blast. Outside of laser tag and the theater, they have multiple VR game sets there with different games for you to play. I am already itching to return to this establishment again.

I attended this location for the first time for a birthday party. The laser tag was fun! While the…read morefacility is a little small, the kids really seemed to enjoy the party. The party room was definitely on the smaller side; I'm not typically claustrophobic, but I did feel a bit cramped inside. On the plus side, they had a lot of arcade games to play, and the prices were reasonable. I would definitely return to this location. Asistí a este lugar por primera vez para una fiesta de cumpleaños. ¡El laser tag fue divertido! Aunque el lugar es un poco pequeño, los niños parecieron disfrutar mucho la fiesta. El salón de la fiesta definitivamente era reducido; no soy una persona claustrofóbica, pero me sentí un poco apretada allí dentro. Por otro lado, tenían muchos juegos de arcade y los precios estaban bien. Volvería a este lugar.

We got a Groupon for I think it was 50 min of axe throwing and $20 of arcade games for maybe $70 I…read morethink it was. I appreciated how they had a guy who explained to us how to axe throw (we had never been before) and who gave us some pointers. They also have booze and bar food for purchase. The 50 min is also just how long you get to axe throw, you can pause it and eat or do other things. We thought it was a fun date night though and we especially appreciated how nice they were about showing us what to do.

We came in today with two of my kids' friends and used a Groupon so they could use the indoor…read moreplayground and the bounce houses. It was a really good deal! They were able to play for an hour, and then we bought two arcade cards for $25 each so they could play the games. They had a lot of fun, and the place was clean and not crowded. It was a very relaxing experience for the parents! Vinimos hoy con dos amigos de mis hijos y usamos un Groupon para que pudieran usar el parque infantil cubierto y los inflables. ¡Fue una muy buena oferta! Pudieron jugar durante una hora y luego compramos dos tarjetas de juego de $25 cada una para que jugaran en las maquinitas (arcade). Se divirtieron muchísimo y el lugar estaba limpio y no muy lleno. ¡Fue una experiencia muy relajante para los padres!"

It was a good experience overall. They organize it by…read morehourly play periods. There are two areas for kids to play. One area is solely for Bouncing, throwing balls, climbing and another separate area on the other side of the building for jumping and playing in ball pits. They also provide laser tag games. There is a huge arcade and what I enjoyed, a mini bowling alley with 2 lanes. Everything after you pay to walk in, must be payed for using a card they provide. So you purchase credits to play all the games! It's a money maker for this place. Also you have a small store where you can exchange tickets for prizes. I think you know how that works, spending a big price on tickets for a small prize in the end. : s My son enjoyed the Jurassic world adventure shooting arcade game and likes the jumping area. I was able to go in for about 20 minutes until I was told by a young staff member there that his boss told him that Adults aren't allowed in that play area. Your miles may vary. W walks enjoyed the bowling alley. Again paid by putting credits on your card using a machine that takes cash debit and credit cards to exchange for points on the plastic card give by the Person at the front after your check in and sign a waiver for your child to protect their asses from any injuries your child may receive while playing there. Was it worth it? Yeah. Would I go back again, probably not. It's good way to kill some time with your kids. But other than that I wouldn't repeat it. My son did get some good exercise in. He's currently 9 years old. Happy jumping !

Celebrated my son's 9th birthday on July 1st and we all had an amazing time! We went after 1pm on a…read moreWednesday afternoon and luckily we had the place basically all to ourselves except for a mini birthday party and 3 other kids. It was so wonderful we went back to celebrate with his friends at Laser Bounce on July 10 which was even better. Couldn't believe it but we stayed for 6-7 hours straight. Kids had a blast in the ball pit, in the bouncy house and laser tag. 5 Kids & 3 adults enjoyed a large pizza cut into 16 slices, 4 orders of buffalo wings, an order of loaded nachos, and 2 large lemonades (no ice). Almost forgot, kids had mini melts and they were so good, we reordered 2 more near the end of the night. Our kids loved playing in the bouncy house while Ariana, Matthew & Jayden were watching our kids. Leonardo was gr We will definitely come back again this summer and create more happy memories soon. Laser Bounce definitely deserves 2 thumbs up from me!

Came here for a birthday party at Laser Bounce. There's a bounce house, laser tag, claw machines,…read moreand a variety of other arcade-style games. The place is lively and well-suited for kids' parties or group outings. It's a lot of fun and can easily keep you entertained for hours.

Overpriced, but such a fun place! They even make you buy their own socks…read more My almost 3 year old had the time of her life. The facility is very large and the entrance is easy to find where to park due to a lot of signs saying where to go. The staff was super helpful by the trampoline and zip line, but no one kept the toddler area clean and everything was in the wrong room. We were there for 90 min play and not once did a staff member come in and reorganize. My daughter wanted to play in the vet area and there were no toys at all. Probably were strewn about in other rooms. They have a similar area in once upon a tree top, where she often goes and hasn't had this issue due to staff upkeeping it. There was the soft play area, a soft play maze thing that was really cool that she spent most of her time in exploring. There was a big kid zip line obstacle course and a little one. My daughter was a little bit too afraid of the little one. I think she didn't understand the concept with the vests and staying on a track with a rope. They also have laser tag, an arcade, a dodgeball bouncy court, a trampoline, and laser tag. Super fun and we will be back. Hopefully will be less expensive without the need to purchase socks.

This is a super fun spot for kids, and mine absolutely love it! I've visited four times now (three…read moretimes last year and once this year), but unfortunately, every single time we come, the kids end up getting sick the very next day... I'm really not sure what their cleaning and sanitizing procedures are, but I don't think we'll be coming back anytime soon, lol! That being said, the bounce houses and rides are definitely amazing and so cool, and my kids have a blast on them. ¡Este es un lugar superdivertido para los niños y a los míos les encanta! He venido cuatro veces (tres el año pasado y una este año), pero lamentablemente, cada vez que venimos, los niños terminan enfermandose al día siguiente... No estoy segura de cuáles sean sus procedimientos de limpieza y desinfección, ¡pero no creo que volvamos pronto, jajaja! Dicho esto, los inflables (bounce houses) y las atracciones son definitivamente increíbles y muy padres, ¡y mis hijos se divierten muchísimo!

What a fun spot!! We had the pleasure of catching a little preview of the play area, and the kids…read morehad a blast! The owners were really cool and were showing us around. The guy said he usually likes doing mission based games so that it is more challenging. He has different types of Nerf options for all ages. The smallest ones in our group were 5 and they had no problem handling the reloads. They also have 2 party rooms available for celebrations. They have laser tag next door as well which was said to be quite popular and can get pretty busy. Overall, this so fun! Looking forward to going back.

Cool place to hang with your friends and family. Nice atmosphere, but the Kitchen staff, they talk…read moreabout you as you weren't standing right there

Time really does fly when your having fun ! I booked Prestigious Gaming Truck for my son birthday…read moreparty , we had a blast ! The customer service was great. I changed locations twice and the owners were accommodating. The inside of the truck was just the right temperature , outside was hot but the AC inside of the truck was nice and cool. They have the newest gaming consoles and tablets for the little ones The game catalog starts from the latest video games to some of the classics like Pac-Man. There are also big screens on the outside of the truck. I challenged the kids to " Just Dance " (I can't dance ) but it was all in fun. I will definitely book this family owned business again , the two young sons were helpful in assisting us navigating the games.

Prestigious Gaming on Wheels is excellent!!!! We hired them for my son's 10 birthday party…read more Tricia's customer service and attention to detail is on point. She communicated well and proactively and worked with our schedule. The team was really attentive to all the kids. If a child was struggling with how to play a game or use a controller, Tricia's son was there immediately and proactively to address it. The gift bag and custom birthday t-shirt for my son were so so thoughtful. The truck was pristine and in excellent condition. Everyone was so nice! And what I love the most is this is a family run business. I wish them continued success and expansion! My children had so much fun that my daughter asked us to hire Prestigious Gaming for her birthday. So we'll be doing this again in June!

My daughter and I attended a birthday party at Empire Adventure Park, which is located in the same…read moremall as Dave & Buster's in Westbury. If you have trouble finding it, a quick tip you can actually go through Dave & Buster's, head out the back area that leads into the mall, and then go up the escalator. Once you're at the top, the park is right on your right-hand side. I can't comment on the prices since we were there for a birthday party, but I can say that the food they served chicken tenders, fries, salad, and pizza was surprisingly good. No complaints there! As for the activities, there's a fun jumping area and another section where kids can climb, slide, and play in what's kind of like a ball pit zone. It's really cute and perfect for birthday parties or family outings. It was a good experience of fun, family friendly spot that's definitely worth checking out for group events or a day of play with the kids.

It's a great place for older kids. I would not recommend it if your kids are 3 or younger. There…read morewere not that many play area for young toddlers. My 2-year-old asked to leave after just 30 minutes. Otherwise staff was friendly and the whole place looked clean. Admission fee was reasonable and free for adults. There was a little cafeteria at the back that serves some fast food and fountain drinks. Lockers available but most people just left their belongings on benches.

Came here for a birthday party. Has a variety of attractions like arcade machines, battle bots,…read morelaser tag, etc. The place is not huge, but seems to be a good place to host birthday parties. There were 2-3 parties happening at the same time when we were there. My son had a good time overall.

Twins had an amazing time at their party. Staff was very nice and helpful. Kids left sweaty and…read moretired