Cancel

Open app

Search

Rollin’ Out Sunshine

3.0 (2 reviews)

Rollin’ Out Sunshine Photos

You might also consider

Recommended Reviews - Rollin’ Out Sunshine

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Rollin’ Out Sunshine

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Nothing Bundt Cakes

Nothing Bundt Cakes

4.5(6 reviews)
2.2 km

Exceptional Customer Service; Truly Above and Beyond!…read more I wanted to take a moment to share an incredible experience I had at Nothing Bundt Cakes. Exceptional customer service deserves to be recognized, and this is definitely one of those experiences worth sharing! I had ordered a birthday cake for my wife, but when I arrived to pick it up, I realized I had mistakenly ordered a smaller size than I intended. I took the cake to my car, sat there for about five minutes, and ultimately decided I needed to make it right. After all, it was my wife's birthday, and I wanted her cake to be perfect! I went back inside and explained my mistake to a young lady named Chloe, who was working at the counter. From the very beginning, she was incredibly kind, understanding, and reassuring. I explained that I was more than willing to purchase another cake since the mistake was entirely mine. My only concern was whether they could have the larger cake ready that same day. Keep in mind, it was already around 5 p.m., and the store closed at 6 p.m. Chloe assured me they would see what they could do and went to speak with her manager. When she returned, she gave me the wonderful news that they could have the cake ready before closing. But what she said next genuinely surprised me. She told me there would be no additional charge! I immediately told her, "Are you sure? I really don't mind paying because this was my mistake." She explained that her manager had approved it and that they simply wanted to take care of me as their customer. That alone was an incredible gesture, and I was extremely grateful. I asked Chloe to please thank her manager on my behalf. But the exceptional service didn't stop there! They had my wife's cake ready before closing, and while I was waiting in my car, Chloe actually walked the cake out to me! She could have easily waved me down or asked me to come back inside, but instead, she took that extra step to make sure I was taken care of. That is what going above and beyond for a customer truly looks like! In a time when genuine customer service can sometimes feel like a lost art, it is refreshing to encounter employees and leadership who truly understand what it means to take care of people. What impressed me most wasn't simply that they replaced the cake at no additional cost. It was their attitude, kindness, willingness to help, and the way they handled a situation that was entirely my mistake. They never made me feel like an inconvenience, even though they were approaching closing time. I want to personally thank Chloe, the manager who approved the replacement, and every team member involved in making this happen. You all truly made my day and helped make my wife's birthday that much more special. I also hope the leadership at Nothing Bundt Cakes recognizes Chloe and her manager for the outstanding example they set. Employees like these are what make customers want to return and share their experiences with others. Thank you again, Chloe, and the entire Nothing Bundt Cakes team! You reminded me that exceptional customer service still exists, and I certainly won't forget this experience. You've earned a loyal customer, and I hope this review serves as a small token of my appreciation!

Very friendly employees! Clean place! Awesome cakes! Keep doing what you're doing!read more

Photos
Nothing Bundt Cakes
Nothing Bundt Cakes
Nothing Bundt Cakes

See all

Rollin’ Out Sunshine - customcakes - Updated October 2026

Loading...
Loading...
Loading...