I had my daughter birthday party there and they started the bowlin before all the kids was there my 2 sons only got to bowl for 20min. At first the refused to open the snake bar for my guests bc they was understaffed until I complained. They made my guests move tables but nobody was sittin there. And we could never find anyone. I will never have another party there and I will tell family and friends to never have a party there. It was awful is a nice place to bowl but not to have a party. They r always understaffed. I GIVE NO STARS BUT THEY MAKE U GIVE THEM 1 TO POST read more

I've been Bowling at this alley since it was Big Western, and this is my favorite version of it so far! Has that old school bowling alley feel, but had been beautifully updated to be "retro-chic" if that's a thing. Lol super clean, very appealing on the inside. Still cheapish bowling with an arcade and laser tag. Kids had as much fun now as we did back in the day. Great, old school westside staff. The food now was surprisingly very good. The chicken tenders were super hot and fresh, as good or better than you'd get at any restaurant (like caines, cough) the hand cut fries were great. We got pizza for the kids and it too was better than expected. Really liked it. read more

RollHouse Entertainment - Columbus - Chicken strips and fries - Bowling Near Me - Columbus, Ohio

Front desk staff was friendly and they have a special on Thursdays $15 for shoes and unlimited bowling so that was a great deal. Contrary to some older reviews one thing I noticed upon walking in was it did not smell bad like the usual bowling alley I go to. We did have a few issues with our lane but they were fixed very quickly. Bar staff was a little unprofessional, they seemed a little more interested in each other rather than customers. Overall I would go back, we all had a good time and it was a nice deal they offered. read more

Been here a couple times, great! Food is a little pricey but worth it! Drinks are $3.17 but free refills! An hour for $30 and the staff is nice! Pizza is 16.17! For pepperoni! read more

RollHouse Entertainment - Columbus - a bowling alley - Bowling Near Me - Columbus, Ohio

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PLEASE READ THIS ENTIRE POST BEFORE DOING ANY BUSINESS WITH ROLLHOUSE ENTERTAINMENT IN OH: Hi Mr. Groves, After the stoppage fees and the time that it took us to deal with the check theft, it has cost us far more than $50 so we will not be issuing any refund. I am sorry for the experience from the get go but we will not be putting any more effort into this and will not be responding to any further emails. Eddie Gable COO My response: Eddie thanks for the speedy reply, regrettably I initially had to go to social media to get any response from RollHouse, so no threat intended but I feel that you are not assuming my innocence in what has taken place here. Please re-read the response that you just sent me and I just received, not very business like and the tone I perceived leads me to believe that you believe I may have had something fraudulent to do with matter. I did not! I contracted with RollHouse to facilitate my granddaughters big "10" Birthday, RollHouse missed the mark on several paid commitments in my opinion and upon speaking with yourself and the Manager of party planning, RollHouse would make me and my Granddaughter whole. It is unfortunate that the check was apparently stolen from my mailbox, but that was no fault of mine. As I informed Rainey I filled a police report regarding the missing check, and that I was willing to assist in anyway that I could. Since that communication, my Granddaughter and I have been waiting patiently to give RollHouse time to conduct your investigation into this. Rainey passed me off to Finance, who apparently ignored my request for an update, and upon me contacting Finance again today, I receive what my perception is a very accusatory "Go Away", "You're not getting us for anything else" response from you with out even identifying who you are. I was familiar with your name as we had talked right after my Granddaughters failed attempt of a Big "10" birthday party back in May of this year. She asks me at least weekly about this, and the more I think about it your response to me just now is the most disappointing thing that has transpired on my end during this whole Fiasco. Based on my perception of the tone in the email you just sent me, RollHouse must believe that I am responsible for whatever happened to the missing check, and that I would have the audacity to call back and try to squeeze RollHouse for more. Sir, I assure you and RollHouse that I being a 60 year old law abiding citizen, do not have the time or desire for nonsense, and that's where we are today. RollHouse neglected to provide the main reason for my Granddaughter selecting that venue for her Big "10", party, she was promised that you would make that up to her, and now due to circumstances out of my and her control you are accusing us for this whole ordeal? REALLY? If Rainey had of reversed the charges on my credit card, it likely would have taken longer for us to receive, but the timing was not the issue then or now almost 6 months later. You have offended me Sir and I will be spreading this review as far as I can reach where RollHouse does business, until I hear back from someone who is willing to apologize and make this right by my Granddaughter. Go back to the very start of this reply, RollHouse was so uninterested in responding to my concerns that I had to take it to social media to even start the process of getting our concerns heard, that was bad enough, BUT THIS IS MUCH WORSE. It did get your attention, so we will see. Humbly submitted Thanks for your time..... Marvin Groves Sr & Pxxxxxxxx Exxxxxx-10yrs old. read more

It is my first time bowling at Rollhouse Columbus, since it changed their name from Game of Western Columbus. The staff is very friendly. Kudos for free water and unlimited soft drink refills because they do not have to-go cups. They did get rid of the soda vending machines. I enjoyed myself bowling at Rollhouse Columbus and will be back soon. I will have a pizza, burger, or snack on updated upscale menu when I come back to Rollhouse Columbus. read more

RollHouse Entertainment - Columbus - Bowling Near Me - Columbus, Ohio

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RollHouse Entertainment was better than expected considering their location. They have 28 lanes, there was plenty of space for everyone and no waiting on a Friday night. They have two hour unlimited bowling for $15/person including shoes. There is a fairly large arcade where you can win tickets for prizes. They have laser tag, food, and a bar available. I wish they had a shop to buy bowling balls though. I need a new ball. Bowling alley balls are not that great and never fit right. The evening was fun and I can't wait to go back. read more

We've been here many times and also use this location for Kids Bowl Free every summer. I absolutely love the people that work here! It definitely shows that they care about their job. They are very patient with all my kids. They employees encourage the kids and really want them to enjoy bowling. We only do the laser tag when it's on special because it's a little smaller than some of the ones we've been to but it's nice that it's not super crowded which is why my kids love it. The kids enjoy the game room and the games are fun for adults too. I like that this place is always clean and we even like the food. The fried pickles and peppers is something we order regularly and everyone likes it. I do love that there are tables and wide comfy seating down by the lane as opposed to some other places where you have only have those hard plastic seats by the lane and the tables and chairs are up behind you. This makes it more comfortable for everyone and easier to have food during the game so the kids are not walking back and forth past other people just to get a drink or a bite of food. This location may not be as big as some others but it is our favorite because of the atmosphere and the employees. read more

RollHouse Entertainment - Columbus - Bowling Near Me - Columbus, Ohio

This place is fun for bowling. The laser tag is fun too. I've always had great customer service here, but I'm giving 4 out of 5 for a big reason. The biggest thing I'm confused at is the time they open. On Google it says 9am. We show up at 11:43am and they're not open. We see a sign on the door that says Summer Hours 12pm. But, it's spring time. I'm so confused with what's the real time for opening. I will show you what I mean in the photos read more

RollHouse Entertainment - Columbus - Bowling Near Me - Columbus, Ohio

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Bowl in a league here. Equipment is old and in need of replacement or repair. Both bathrooms are dirty and many times out of order. Staff has no idea how to operate a bowling facility. read more

Yesterday day we spent the day at Western for my daughters 5th birthday party. From the moment we walked in the door to the moment we left the staff was professional and helpful. We had about 15 people bowling, kids and adults and the staff did an amazing job at accommodating of bowling needs. I had 5 children on one lane with a need for bumpers and a need for the bowling assistant contraption. They made sure all of this was set up before my guest arrived Many people in our party ordered food which was quickly prepared and brought to our tables. On top of the fun friendly staff that helped to make our event a great success our family members from out of town was highly impressed with the facility. Thank you again Western !! read more

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What a turnaround from the old days of this bowling alley! This place used to be a smoke-filled pig sty...like most bowling alleys were back in the day. But they e remodeled in the past few years and it is 100 times better. Had my son's 6th birthday party here today. It was a great experience for all of us. Reasonable prices, really good pizza, and a friendly staff. I couldn't give them the fifth star because of their inability to answer the phone or return messages. When I was planning this party, I tried several times to call and get prices. I even left a message once but never received a call back. I had to drive there and talk to someone in person. Otherwise, it's a great place. We'll definitely be back...maybe even for birthday #7 next year. read more

Upon walking inside, we were hit with smell from restrooms. The whole place reeked of sewage smells. Noticed restroom doors wide open and carpeting looked filthy. Left after 2 minutes. read more

Ghetto neighborhood...ghetto game room . 60% of the games were out of order and 2 games ate up credits on my sons card. Bowling was okay because you can't screw up a bowling lane too much read more

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Had no lines open , made us wait 2 hours . Don't come here it's embarrassing but we called ahead 2 hours . And still had no lines open when we came in . read more

The pin action isn't here. The carry is like bowling with 5lb pins. I think the machines are from the early-mid 80's. Big tongues that swivel down to set the rack. Place is clean and comfortable and fun if you're looking to bring the kids and everyone throws a straight ball. For tournament bowling there needs to be a bunch improvements. If the PBA would have a tournament here I definitely would skip bowling. read more

I grew up on this side of town, and I am so happy to see how nice this bowling alley has become! In high school, it was smokey inside and a bit run down. Now that Game has purchased it and given it a makeover, it's so nice inside! I hadn't been in years and was surprised to see how much it has improved. Now, they have a nice arcade, and you can even play laser tag! I'm not sure of the bowling prices per game, as I was here for a fundraiser event. The food seemed to be a fair price for what was offered, and their menu had a variety of bar/pub-style foods. We had the pizza, which wasn't amazing, but was good for the price. The woman behind the counter said that they make their dough in-house. I also like that they play music videos on the big screens that hang over the lanes, and had the black lights and specialty lighting that you expect for night time bowling. Great improvements! I'm happy not to have to go all the way out to the northeast side to have a night of bowling. read more

The kids just love it. Bowling, games, clean, smells nice, we arrive usually early on a Saturday and enjoy our afternoon. The adults like the food and the pizza is kid approved. Nice and close to our house as well. We always run to someone we know and the staff is super friendly. A great way for us to end our Christmas break. read more

This bowling alley has spent quite a bit of money to fix the appearance, but not much on the quality of the lanes. Their lanes puts gashes in my ball and have to make too many calls to the desk to fix the lane. Really not trying to buy a ball each year. Will be looking for a better alley for league, going forward, for their prices I know there are better. Supposed chef is dirty, witnessed him leaving the kitchen numerous times and return to kitchen without washing his hands. The bathroom is one of them. Not sure if he wears gloves behind the counter, but if you can't wash your hands, I will pass and eat before I come here. The vending machines are good, though. read more

My kids and I had such a great time today ! We did laser tag and the arcade ! Everything was very clean and safe . We had the pleasure of having Sandra to help us during our visit . She was so nice and very helpful . My kids absolutely loved her ! She was very professional and awesome ! We hope to see her again ! I would highly recommend this place to anyone ! read more

Visiting down in Columbus and found a Groupon for bowling at this place. It was pretty pack when we went but they had room for us to hop on a lane and get to rolling. The transaction with the Groupon was quick and painless. Our bowling area was clean and our lanes worked perfectly but we were rushed. They had a bowling league about to start later that night so we couldn't get too into our game. Overall a decent spot read more

This is a great place for family fun and birthday parties. My son enjoyed the laser tag with some friends for his birthday and had a blast. Our PTO for school scheduled an event and it was wonderful. The staff was very accommodating and the preparations we ready for us. Families had a wonderful time. Thanks for all the help and we will be back this summer to enjoy KidsBowlFree.com event. read more

Since this place was renovated it's become so much better to play at. With the addition of laser tag the overall quality of the joint is so high. For reasonable prices you can bring a group to bowl for an hour and then play two rounds of laser tag. A great choice for families and friends looking to have some fun. read more

They have awesome deals like the $10 for $20, packages for bowling and laser tag on select nights, descent bar/kitchen and a very under utilized arcade if you're into that sort of thing. The past few times we've been, we were the only group of people in back to back games of laser tag - FREE FOR ALL! read more

I've been to numerous bowling alleys in the Columbus and surrounding areas. Some are dirty or decrepit, some treat you as though if you aren't a pro, you are not worthy. This place I discovered by accident looking for a decent place to bowl that had generous hours of operation while having lanes open even if you aren't on a league. The location is easy to get to, the outside doesn't necessarily reflect the spotless and well decorated interior. We actually walked inside and went whoa! This place is nice! Super spotlessly clean, no ugly plastic chairs but nice sofas and tables making each lane area more like a personal living room and oh, such a nice comfy surprise that makes you just want to stay and eat and play all day. Did I say spotless! The lanes, even the gutters all shine and every time I'm there someone is dusting, cleaning or hanging decor relevant to a holiday or just making for a joyous experience. The proprietors couldn't be more polite and friendly. Susan is never without a smile and kind greeting, Thornton is super polite and quick to get you set up bowling. Both treat customers as though it is their pleasure to serve you with prompt kindness. All the employees are friendly and also quick to deal with lanes issues or anything that comes up. The food is exceptional for bowling alley food and I'm told the whole menu is being changed soon for more classy diner friendly low fat options. There's a large area for arcade games and laser tag, and as an added bonus the gifts that can be traded for tokens are often changing and some are super amazing high quality stuffed animals. Highly recommend for anyone who is a looking for a super nice place to bowl and spend some time. read more

The staff was absolutely amazing, as a group we played both bowling and laser tag and both were amazing experiences. Especially for a group that is primarily out of state attendees. Would be worth the 2 hour drive for myself just to play tag or bowl at this location. Even the pizza fries we ordered were outstanding. read more

Visited this place for a couple of times. The service is always excellent. Staffs are friendly and make this place great for a family weekend. I will reserve one star until i try the food :) read more

I love taking my son here for tournaments. Not quite as nice as our home house, but not bad! Food is good and they really do a great job with the seating. Consistently impressed with the service I get when we bowl here. Good stuff. read more

It's a bowling ally but I am telling you that their food is better than you would expect (for a bowling ally) it even surprised me a few times with how good it was. They have a good bar food type menu and they do it well. A little pricey for what they are and where they are but if you're there to have fun and you are hungry you don't have to leave to get decent food. read more

My daughter wanted a bowling party for her 13th Birthday so I called around town to get prices. While Western Bowl was the cheapest, it was still $150 and that only covered an hour of bowling. It also included food, decorations and a gift card toward the game room for 10 people. I didn't really need the other inclusions so I bought a Groupon for $25 for 6 people for 2 hours of bowling, shoe rental and a pitcher of pop. When we arrived we were told that because we didn't purchase the $150 package, we were not allowed to bring in the cake that I had for her birthday. If we wanted to stay, we had to leave it in the car. It was 85 degrees out and I knew that the cake would be ruined if we left it out there. I thought this was a bad way to do business. I will not be returning. read more

I bowl here all the time. The people are super nice. They know us by name and they always put our names in for us and if we ever have a problem with the lanes they fix it right away. read more

We had the opportunity to experience the bowling ally at its busiest time, a state tournament! Safe to say we have been to many ally's most from the Cleveland area but this is above and beyond just a bowling ally. It has a beautiful and clean facility, the furniture is in excellent condition and includes sofas and a beverage coffee style table on the lanes for the comfort of the bowlers. The staff was extremely courteous and pleasant given the stressful nature of having every lane full and and constant demands. The equipment was in excellent condition and had no major malfunctions. We indulged in lunch as we were here through that time frame, this is NOT typical alley food!! The prices seemed high for bowling ally items but the quality and portions were beyond words!!! I not say enough great things about this establishment. Make a full date night out here. Enjoy dinner, bowling and arcade games and enjoy a few beers!!! Next time we make the trip to visit family in Columbus we are making a family night out here!! Thank you all for your attention to detail. Keep up the great work. I would even give it more than 5 stars!!! read more

RollHouse Entertainment - Columbus - Beautiful backdrops at the end of the lanes - Bowling Near Me - Columbus, Ohio

My family visits here and the service has always been great. And they have pretty good food. Which is a plus. I recommend the pizza and funnel fries. They're amazing. Since the remodel the place is a lot more inviting and the updated are great! read more

I bought a Groupon to use here for 3 games with shoes. I arrived on a Saturday at 5:00 to use it but was told there would be an hour and a half wait. I'm not exactly sure why. Maybe I should have shown the Groupon after I got the lane, because the first 15 lanes were all open along with a few scattered among the ones being used toward the other end. There was a lady at the desk scheduling a birthday party and the times for that were 2-4 or 3-5, so parties should have been ending now leaving lanes open. I will be better equipped to comment on actually bowling if I ever get to do so. So this is just a warning for anybody else with a Groupon or thinking of buying one to be careful what day and time you want to use it. read more

I went here with my family this week. I had not been since it was remodeled and I have to say I was impressed. The location was clean and the staff was very friendly. Great decor, great atmosphere, overall great experience. Definitely a family friendly place to go. read more

I had a blast here the last time I went! I'm not a big bowler... bowling is bowling to me, pretty much where ever I go. But I had a ton of fun in the game room! They have a whole bunch of really cool games! I ordered a pizza and it was fine - pretty much what you'd expect. read more

The people are very rude here like the lady behind the food counter that works there acted like me and my friend was bugging her when we was ordering food and stuff and had a hateful ass attitude i'm never coming back here again this was very poor service with rude ass attitudes read more

This place isn't bad if you got some money and we ready to spend the next few hours hanging out with friends. It's cheaper than many other bowling alleys around town, and newly renovated. I've been to this location twice and the second time I went. Disaster struck. I see that the drinks make up for the low bowling price ($2.25 for a cup of soda). Our bowling alley completely stopped working 3 times within 2 hours, and each time we had to contact the front desk. They said that because the bowling lane was breaking so much, we would relieve extra bowling time. No time was added. The newly renovated building looks great on the inside, but not so much on the outside. The second experience was definitely not as pleasing as the first (when we had no problems), but it wasn't bad all in all. read more

This place is awesome! Comfortable couches, a full bar, nice staff, delicious food, neat game room. I will definitely be returning here for some bowling, nachos, and beer. Thanks, guys! read more

I would looooove to have the owners email to really say how I feel about this place but let's just say this is the worst bowling alley I've ever gone to. Please don't waste your loney read more