My fiancé' and I have been driving cross country from Massachusetts to California and have been…read morehaving difficulty with the Jeep Cherokee that we had recently purchased. Our last mechanic in Massachusetts had the car in, not once....but twice for a cylinder misfire. And failed to replace it despite having the car in his possession for days at a time. When the car started having difficulty by the time we reached Rolla, we were at our wits end. Luckily the person we were staying with recommended John's Firestone. Within a day they diagnosed the problem and got us the CORRECT part to help get our car back on the road again. We don't live in town, but these guys saved our butts. We highly recommend.

Awesome service! Very friendly and helpful. They are our go-to for auto repairs. They are super…read morehonest too. We know exactly what repairs were made and the conditions of other things like how much life our brakes and tires have left. They don't upsell either.

Quick service and very friendly. Local business in Rolla for any of your power sports needs.read more

These guys are incredibly rude and disorganized. They ordered the wrong part for me TWICE and had…read moreno idea until I told them it physically would not fit in my vehicle. IDIOTS. Further, they don't offer to help whatsoever when you walk in. They all are chatting amongst themselves and don't bother paying any attention to customers. I've literally had to interrupt them talking to each other to get any help. They all have a holier-than-thou attitude yet they can't even get parts ordered correctly, give no indication to customers when part orders will be in, require payment upfront, and it takes them until late afternoon to unload their morning deliveries. Does anyone actually work here or are you all paid to waste time?? They won't have the part you're looking for. They'll have to order it and they'll likely mess up anyway. You, like me, will be much better off going elsewhere for any hope of DECENT SERVICE

Don't like to leave bad reviews but... We are traveling…read morecross country and the AC froze up so needed service to clean/check unit. I called to see if they were able to take care of us. Was told "Josh" was not at desk and would call back. Never heard from him but we stopped anyway - bad move on our part 2 hours later - to be told Josh, was as lunch .They had to wait to hear from unavailable "Josh". We left. Got it done in Springfield and that biz couldn't have been nicer.

Had a warranty issue with my TT that I bought from a different dealer. They were extremely helpful…read moreand responsive to all questions. With coordination they were able to be ready to do the work so I could get this done on a day off saving me money. Everyone was super friendly and the place was very clean.

I truck that I had just purchased in Jefferson City would not even make it home to Vienna…read more Fortunately for me I was close to Freeburg and stopped to leave the Dodge 1500 at Poettgen Bros. They called me to let me know that the computer that regulated the throttle body was no good. COMPUTER! Ouch I was prepared for the worst. Next day they had the part and called to have me come to pick it up. You can't imagine my surprise when they said the bill was $76.00! and the part was almost $50.00 of that cost. These are the most honest auto people I know. I will always recommend them!

I had a great experience today at Zane's. I had many medical appointments and testings to deal…read morewith but they worked me in between appointments at the hospital. They are the old time customer service business. They went the extra mile for me, especially it being my first time to do business with them! If you have a nail sticking out of your tire on a hectic day, this is the place to go. Also, a very quick fix. Thank you Zane's. Almyra Gargus

Great people to work worth. Clark & Kathy are truly good people. We currently have 3 cars that are…read morea decade old but in excellent shape. He has done a lot of work for us, and we hope for many years to come.

Fast, professional and most affordable. I have had many windshields installed and very pleased…read morewith the wonderful job they have done. Highly recommend!!!

They did awesome work. He got the window off right as it started raining but he dried everything…read moreoff and finished the job inside my shop. Price was awesome. Way better than safelite. They asked nearly 150$ more. The only improvement would have been an appointment time. I was stuck waiting on a 8-5 time window of arrival.

Thy was able to get me in and out. D&D Towing & Repair had the 14ply trailer tires I wanted.read more

D&D auto helped me out in a big way. I had a wheel bearing fail on my travel trailer outside of…read moreWaynesville, MO over memorial day weekend. Everywhere closed. D&D offered to come out and get the trailer back to rolla, but also walked me through the steps i needed to do to tow it back myself. Just the voice I needed to get me on track. Afterwards, they worked to keep my costs down and repaired my trailer with a very fair price. Absolutely recommend these guys.

I purchased a van from K & A Quality Auto on April 12th 2013. I drove down from St. Louis to check…read morethe vehicle out. Although I am no mechanic, the van looked to be in reasonable condition and the 15 - 20 minute test drive also suggested the vehicle was in good condition. The salesperson, named Jason, also assured me that the van had passed inspection and that they have a mechanic who goes over all their vehicles to make sure they are good. The van had a front headlight out - something that would have prevented the vehicle from passing a state inspection so I became wary. After looking under the hood, it was revealed that the transmission fluid looked as if it had never been changed. I personally don't know enough about transmissions to have immediately noticed that the dark fluid meant a completely shot transmission. I just assumed it needed a flush, Jason agreed, and he took the amount a transmission flush off the total - bringing the car sale to $3500, a price I would later learn is what the vehicle I purchased should sell for in excellent condition. I didn't even make it to Sullivan, Missouri (just shy of a 45 minute drive) before the transmission started skipping. At stop signs it would get stuck in gear and would suddenly jolt forward. I figured it was because the fluid needed to be flushed and took the van promptly into the shop the next day. The mechanic at Meineke wouldn't even touch it. He said that the fluid had bits of clutch in it and that no flush would save it. "Take it to an actual transmission shop." I took it to a nearby transmission shop, and after an hour the guy told me the entire transmission was burnt up. It completely needed to be replaced. I hadn't had the car for even 48 hours. The transmission shop continued to look through it to see if certain parts could be replaced, but the tranny was so bad that he literally told me everything was destroyed. I called the dealership immediately. Jason expressed concern, and then offered to sell me a warranty (after the car's purchase and after it had already be looked at) that would "completely" cover the cost of a new transmission. I asked about trading in the car or just selling it back. I was ignored and again prompted with buying the warranty. I had little to no choice. I'm a poor college student, and was in dire need of a car after an accident cost me my last vehicle. I didn't want to pay for the warranty nor did I feel I should have to. Jason offered to cover half. Once the warranty was purchased, I had to wait an additional two weeks to receive the warranty card to get work started on my car. Once it was received, I went back to the shop. The warranty also turned out to be a total sham, and at minimum the new transmission would cost me $1,000 at minimum should the warranty company actually decide to pay out - a decision they would come to after I paid $300 to have the transmission completely torn down and itemized even though 2 different mechanics could tell by looking at it, that it was bad. I called the dealership again. Jason stated he would call the warranty company. I received this excuse for a week before he simply stopped returning my calls. While it is speculative to say that Jason knowingly sold me a car with a bad transmission, it is hard to think otherwise. Both St. Louis mechanics told me that anyone who regular deals with cars - dealers and their mechanics that run through their cars to make sure they check out - would have immediately known the transmission was bad. And ultimately, it is just bad business to sell a car to someone which turned out to have a bad transmission 48 hours later. No reputable dealer would let a customer be that upset with their purchase shortly after the sale when their business is so word-of-mouth. K & A Quality Auto seems to not care about their reputation, and that is the worst type of dealer to buy from because they will literally sell you anything without any moral responsibility. I feel swindled, and that I was repeatedly told "we'll get this taken care of" to simply keep me off their backs. I didn't even get the title until after the inspection was expired. Shocked, taken advantage of, and out $3500+. Sold a car in terrible condition at an excellent condition price.

Very thankful as to how helpful they are! I got the exact car I wanted in the price range I needed…read more I recommend them to anybody looking for a vehicle for sure :)