We needed our A/C serviced and McDonald did an excellent job. He checked for leaks before giving…read moreus a recharge. The A/C has been excellent this hot summer and kept us cool for the drive to my son's wedding. This is a great shop to visit. I've been to some auto shops that are little rough around the edges and I have not been comfortable waiting on a repair or service with my children. The McDonald's are a growing family and their children help out in the shop when they can. My young son enjoyed a short visit with them while we waited. John McDonald worked with his father on auto repair growing up, and he opened this business anew in 2024 after building his own shop.

Leaking radiator fluid on my 2005 Explorer meant a visit to a mechanic. The first guy I talked to…read moresaid "head gasket" $1500+ Looking for a second opinion I went to Dennis McDonald. He changed the plastic outlet from the engine to the radiator. "Most common problem radiator fluid problem on these older vehicles." I was on the road for less than $200.

Cindy was the best, Ken helped too just a good friendly shop with those two. Always accommodating…read moreand understanding

Had a flat tire, and I'm so glad that previous reviews brought me to A Plus Tire & Lube! There was…read moreno waiting, and the owner quickly and carefully checked the inside of the tire as well to make sure there was no further damage. He fixed and sealed the damage, and I was on my way. He didn't try to upsell me on new tires even though I told him I knew my tires were nearing the time for replacement. This is an exceptionally proficient, quick, friendly, and HONEST tire place! Absolutely recommended in Waynesville, MO (near Fort Leonard Wood).

My wife and I took our vehicle here for a diagnostic. We wanted them to just look at it. We are…read moreboth very handy, so if the problem was simple we knew we could fix it ourselves. Instead they repaired everything without ever providing an estimate or getting approval. They charged us $300 for changing sparkplugs, which we could have done ourselves. When we disputed this with them they claimed to "be helping us by doing it quickly" because they were booked out. They then claimed that when we brought the car in we had given them permission to fix it without seeing an estimate.

My sons Car broke down in Rolla. Called a friend who lives in town, did not hesitate to recommend…read moreZimmerman. Best choice I made. They were professional, courteous, fair pricing and great turn around. I would highly recommend these guys.

My husband just bought a vehicle from this location and we were extremely happy with the…read moreexperience. The gave us a fair price for our trade-in, and worked with our required interest rate. Their prices are the reason we drove up from my parent's home in Springfield, MO. Great job, family owned, happy to patronize them again.

Told me $3,000. To fix AC. Went to someone else and cost $600. And what Hutchinson said was broken…read morewasn't.

Had a small scratch on the drivers side door of my 2024 Tundra that went through the clear coat. it…read morewas small but very noticeable. Hi-Tech was highly recommended by my dealership for their quality of work. They were able to work around my schedule to get me in when it was convenient for me. The finished result was perfect. The repair is undetectabl. It looks like a new door from the factory. It's as if the damage was never there. I couldn't be happier.

I wish I could give a negative number of stars for poor customer service, bad workmanship, and not…read moresticking to their estimates. Their standards for employees must be super low because I messed up my vehicle twice! I'm furious and do not recommend them.

Absolutely a con artist outfit. Illegally towed my car and for 4 hours charged me 343 dollars. Even…read morethe police were shocked at this blatant theft but were unable to do anything about it except review their place on the police rotation. They will continue to do this until someone puts a stop to it which I am the person to do exactly. I have started a complaint to the secretary of state as well as the police department. Avoid this den of snakes at all costs. They thought it was funny I was mad but over the phone but avoid face to face like the cowards they are. Absolutely a terrible place for anything

absolutely awesome service, fast, kind and professional…read moreWould highly recommend and definitely use again

I purchased a van from K & A Quality Auto on April 12th 2013. I drove down from St. Louis to check…read morethe vehicle out. Although I am no mechanic, the van looked to be in reasonable condition and the 15 - 20 minute test drive also suggested the vehicle was in good condition. The salesperson, named Jason, also assured me that the van had passed inspection and that they have a mechanic who goes over all their vehicles to make sure they are good. The van had a front headlight out - something that would have prevented the vehicle from passing a state inspection so I became wary. After looking under the hood, it was revealed that the transmission fluid looked as if it had never been changed. I personally don't know enough about transmissions to have immediately noticed that the dark fluid meant a completely shot transmission. I just assumed it needed a flush, Jason agreed, and he took the amount a transmission flush off the total - bringing the car sale to $3500, a price I would later learn is what the vehicle I purchased should sell for in excellent condition. I didn't even make it to Sullivan, Missouri (just shy of a 45 minute drive) before the transmission started skipping. At stop signs it would get stuck in gear and would suddenly jolt forward. I figured it was because the fluid needed to be flushed and took the van promptly into the shop the next day. The mechanic at Meineke wouldn't even touch it. He said that the fluid had bits of clutch in it and that no flush would save it. "Take it to an actual transmission shop." I took it to a nearby transmission shop, and after an hour the guy told me the entire transmission was burnt up. It completely needed to be replaced. I hadn't had the car for even 48 hours. The transmission shop continued to look through it to see if certain parts could be replaced, but the tranny was so bad that he literally told me everything was destroyed. I called the dealership immediately. Jason expressed concern, and then offered to sell me a warranty (after the car's purchase and after it had already be looked at) that would "completely" cover the cost of a new transmission. I asked about trading in the car or just selling it back. I was ignored and again prompted with buying the warranty. I had little to no choice. I'm a poor college student, and was in dire need of a car after an accident cost me my last vehicle. I didn't want to pay for the warranty nor did I feel I should have to. Jason offered to cover half. Once the warranty was purchased, I had to wait an additional two weeks to receive the warranty card to get work started on my car. Once it was received, I went back to the shop. The warranty also turned out to be a total sham, and at minimum the new transmission would cost me $1,000 at minimum should the warranty company actually decide to pay out - a decision they would come to after I paid $300 to have the transmission completely torn down and itemized even though 2 different mechanics could tell by looking at it, that it was bad. I called the dealership again. Jason stated he would call the warranty company. I received this excuse for a week before he simply stopped returning my calls. While it is speculative to say that Jason knowingly sold me a car with a bad transmission, it is hard to think otherwise. Both St. Louis mechanics told me that anyone who regular deals with cars - dealers and their mechanics that run through their cars to make sure they check out - would have immediately known the transmission was bad. And ultimately, it is just bad business to sell a car to someone which turned out to have a bad transmission 48 hours later. No reputable dealer would let a customer be that upset with their purchase shortly after the sale when their business is so word-of-mouth. K & A Quality Auto seems to not care about their reputation, and that is the worst type of dealer to buy from because they will literally sell you anything without any moral responsibility. I feel swindled, and that I was repeatedly told "we'll get this taken care of" to simply keep me off their backs. I didn't even get the title until after the inspection was expired. Shocked, taken advantage of, and out $3500+. Sold a car in terrible condition at an excellent condition price.

Very thankful as to how helpful they are! I got the exact car I wanted in the price range I needed…read more I recommend them to anybody looking for a vehicle for sure :)

I would NOT recommend this shop. Poor communication, clear incompetence, and neglect. I brought my…read morecar in on January 28th for a strong fuel smell. Within minutes I was told the main fuel line was cracked. They knew this was my only transportation. What should have been a straightforward repair turned into TWO WEEKS and FOUR failed attempts. Communication was almost nonexistent unless I reached out. I was later told: * The first fuel hose "exploded" because the wrong part was installed. * The second failed because the mechanic did not decompress the other fuel lines. They then tried charging me for THREE fuel line installations -- including repairs caused by their own incompetence. The bill was nearly $1,800, including 19.5 hours of diagnostics at $100/hr and 7 hrs of labor After disputing it, I still paid $1,440. When I picked up my car, the drive belt was squealing (not tightened), and the check engine light came on within minutes. They reset it, but the car idled extremely low and continued having issues. I later learned no smoke test was performed, and only the lower intake crush gaskets were replaced -- the upper crush gaskets were reused. Crush gaskets are not reusable, and any competent mechanic should know that. Less than 24 hours later, the check engine light returned with code P0457 (EVAP leak). Paul had reset the check engine light before giving me back my car after test drive claiming it was done. I ultimately took the car to Subaru to have it properly repaired. The Subaru technician documented on the official work order that several hoses and clamps were not installed or tightened correctly by this shop. After two weeks without transportation and over $1,500 spent, I had to pay Subaru to correct their incompetence and neglect. I have documentation supporting everything stated here. Proceed with extreme caution. AG HAS been informed and soon the court's will be too​

Bought a new set of tires for my pickup. They beat the other tire stores price. Couldn't believe…read morehow clean the bathroom and waiting room was. I'll be back when I need repairs or tires for my car!!