Stopped in a few days ago, and found out that this business is no longer EagleRider motorcycle…read morerentals. They are now Ural Pittsburgh, and they sell and service Ural Motorcycles (made in Russia). Even though I was just browsing, I was treated like a valued customer, and was given lots of information about these unusual motorcycles. I thought they were very cool, as they all had sidecars and most were two-wheel drive. There were lots of various models in the showroom, with lots of options, colors, and accessories available. Cheers!

Well first off, this was a online/phone sale. So I have zero information or comments about the…read morephysical dealership itself. For the most part, I did all my research ahead of time, and only reached out to the dealership with a few questions and then was ready to buy! My salesperson was Mike Purtell, for the whole process. Along with a couple of emails to Jen in finance. Gotta say, Mikes very easy to speak to, seems to have solid knowledge of the sidecars and enjoys helping out the customer! A very pleasant shopping experience! I was extremely happy that this was not the usual "nickel & dime" ya to death experience. Their website list the price, shows the discounts, and if you do the math? It all adds up correctly! I have to say I really thought the paperwork portion of this, was super smooth! Since the bike was being shipped to me, all the paperwork arrived via Fed Ex. Which was really nice! I was able to get the bike registered and plated, long before it actually was delivered. Overall, I have nothing but good things to say about Mike and the staff at Ural of Pittsburgh! I hope to visit someday in person!

If I could give negative stars I would. My son took his 2011 Yamaha YZF to them to bore-rebuild…read moremotor for better performance. Well lets just say they had the bike for over a year and half (Some of the delay was a financial issue due to moving and job change on our part). He has over 11,000.00 is this bike it sounds like crap. They claim to be certified well if that was the case the bike would not be at another location getting corrected. They charged him for things they did not do and for parts they did not put in. The bike had to be towed back to them 2 times for the same issue. We spoke with the owner who was not pleasant at all. If you want to waste your money, get your stuff back worse than it was then this is the place for you. They had a flood one of the parts got lost. They did replace it and yes the part was only a few dollars but the fact remains they lost a part then the gentleman acted like i was in the wrong because i was upset that happened. I would not have been like that I do understand things happen but at least apologize don't be rude and inconsiderate. We did try reaching out giving them the opportunity to rectify this and of course they don't want to own up to faults. We wanted them to help cover the cost to get the bike fixed right where it is at now. There is no way that bike was or will ever return to that shop. Also keep in mind that from the time he picked the bike up and dropped off at new location he put 1100 miles on the bike. Prior to all this we dealt with them a lot we also had another bike there that they was to do a clutch on and have since found that we do not believe they did that either but they sure was happy to take out money.

First time customer here, for a motorcycle inspection. You do not need an appointment, you can…read morejust show up, and they will inspect while you wait. Took about half an hour. While I was waiting I walked around and looked at all the various motorcycle parts and accessories in the showroom, and they also have a nice customer waiting area . . . Cheers!

I walked into Snows a lady came out and took to the bike that I will buy from them next month,she…read morewas very kind,I shall enjoy doing business with them.

Great bike shop. I have both Honda and non-Honda bikes serviced here…read more The shop guys are nice and they have late hours a couple times a week for easy after work pick up/drop off. We're pretty lucky to have a reliable bike shop close by!

I built about a dozen cafe racers out of salvaged frames and engines scored at Norms over the…read moreyears. Every tire I ever bought (the 20 years I rode while living in the Burgh) I had mounted there. Every clutch in every bike (over 20 motorcycles) for a couple of decades.. Once again.. Only Norms.| There was nothing they wouldn't work on. (they even turned wrenches on my BMW's and Moto Guzzi.) I moved to Florida a dozen years ago. Decided to do a nostalgia project out of a bike I found in the back of a guys garage for cheap (1978 Honda SuperSport with the inline 4 750.) Called to check for parts while planning a trip back home.. Was super sad to find out they had closed up shop. If you ever had the experience of dealing with Norms.. You KNOW you haven't lived the pieced-it-together rat bike lifestyle until you knew where everything was in their yard and warehouse, and had invested countless Saturdays mornings hanging out in the showroom or around the side in the garage absorbing wisdom and know-how. Norm's will be a part of a lot of people's memories for a really long time. At Norm's... It didn't matter WHAT you rode.. it only mattered THAT you rode. Best to those that kept it running for so long after Norm!

Norm's will get your bike right! Friendly people with great knowledge on motorcycles and tires…read more This is an updated review. I originally left a terrible review, after I got my tires mounted and balanced by them. I saw the receipt that they gave me, and misread it. It appeared that they charged me a $90 fee for tire disposal. Gosh was I mistaken. I am looking at the receipt now, and it was a $10 fee for the tire disposal. The "$90" was just the total of the mount and balance. I was having an awful day and misread the receipt. Wow. I really suck for that, and am embarrassed. These guys got my tires mounted and balanced within a day. Couldn't find anywhere else that could get me in that quickly.

Went in for a winch issue which shoulda been covered by warrenty. Got charged $50 to be told…read morenothing was wrong with it.been in plenty situations where my winch was a necessity and ended up damaging the $15k can am outlander 850..... the service was and still is horribl. they won't reach out to make things right but their sales department had the nerve to call me and try and sell me a dirt bike I never even asked about. So now i got an a quad with $1500 plow from you guys that's useless and honestly after the experience I've had makes Me want to sell the damn thing and find a whole new hobby. Thanks for nothing!

I've been going to SHC for decades with every bike (six) I've owned in that time. If you're…read morelooking for polished floors and mechanics using stethoscopes as a diagnostic tool - this is not your shop. If you're an experienced owner looking for experienced mechanics and quality service - look no further. I once cracked an engine block at the oil drain plug and Ken made a truly amazing repair that was not only a total recovery of the block, but didn't cost me an arm and a leg. Fantastic work at a fantastic price.

They fixed my tire instead of forcing me to buy a new one. He helped me get the bike off the…read moretrailer and had it done the next day. All for $55!! Thanks again and I will be back if I need any more work done.

Honda House. Pittsburgh Cycle Center. By any name--is the best. Over the past 20+ years I have…read morepurchased scooters and motorcycles from PCS, and always had exceptional experiences. Fantastic to work with, best prices anywhere, an excellent service department, knowledgeable and willing to help. I recommend them and will continue to buy and have my motorcycles serviced there because I trust them. After moving to the north hills, this is where i continue to go. Moto ladies: buy your next motorcycle here. Trustworthy, fair, helpful, have your Hondas and Kawasakis...this is the place. To Joe and Donnie and everyone else there, thank you for the years of expertise and kindness. I can't recommend them enough. The best.

I've been a customer of Pittsburgh Cycle Center (Honda House) for decades, with bikes ranging from…read morea rebel 450, to a CM 450, to Various Shadow Motorcycles to two Goldwings (Classic and the new 2018 model which I purchased there). While *singular* experiences might yield some less-than-perfect results (name a business that never has a glitch) my experience over the long haul has been exemplary. It's the cumulative experience and expertise found here that is invaluable. From knowledgeable sales, to a parts stock/database, to a service team that is unrivaled... I've found Pittsburgh Cycle Center to be exceptional.

Wow, Joe is excellent! And as far as I can determine he is the only place within 400 miles that…read morecan dyno-tune a carbureted motorcycle using a proper O2 sensor and scientifically jet and tune rich/lean across the RPM range to performance perfection! He does not rely on sound and smell like ALL of the major shops do in the area, he uses calibrated instruments and a lot of earned expertise. He dyno-tuned a new Lectron carburetor for me on my XR-650L for a recent 1,000 mile trip in North Africa and it performed perfectly from sea level to 8,000 feet and also brought my fuel economy up by about 8% on top of that. And he is meticulous with even small details. I just wish he could clone a couple of others to work in his shop and get more throughput. He is definitely worth waiting for though, even if he does have a long waiting list!

Joe is one of the few top notch mechanics left that can work on about anything. Or figure out what…read moreothers cant. Or have the ability to make something himself if its unavailable. He REALLY knows His stuff . Work is quality, his rates are VERY reasonable, usually too low bc He's too honest & nice. Rare combination of qualities these days.