Well first off, this was a online/phone sale. So I have zero information or comments about the physical dealership itself. For the most part, I did all my research ahead of time, and only reached out to the dealership with a few questions and then was ready to buy! My salesperson was Mike Purtell, for the whole process. Along with a couple of emails to Jen in finance. Gotta say, Mikes very easy to speak to, seems to have solid knowledge of the sidecars and enjoys helping out the customer! A very pleasant shopping experience! I was extremely happy that this was not the usual "nickel & dime" ya to death experience. Their website list the price, shows the discounts, and if you do the math? It all adds up correctly! I have to say I really thought the paperwork portion of this, was super smooth! Since the bike was being shipped to me, all the paperwork arrived via Fed Ex. Which was really nice! I was able to get the bike registered and plated, long before it actually was delivered. Overall, I have nothing but good things to say about Mike and the staff at Ural of Pittsburgh! I hope to visit someday in person! read more