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    Rolando O Gonzalez, DDS

    5.0 (3 reviews)
    Closed Closed

    Services - Rolando O Gonzalez, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Docdental Smiles

    Docdental Smiles

    4.9(62 reviews)
    0.9 mi

    Everyone is so kind, clean office and got me an appointment very quickly. Close to home and was…read moreable to get 2D X-rays

    I am sharing a factual account of my experience regarding insurance coordination, financial…read moredisclosures, and patient communication at DocDental Smiles. I received a written treatment plan and direct email confirmation stating that my implant procedure would result in $0 out-of-pocket costs based on combined primary and secondary insurance coverage. Relying entirely on those written representations, I proceeded with step one: an irreversible tooth extraction and prerequisite treatment. However, a major limitation affecting secondary coverage was disclosed to me only 24 hours before the scheduled implant placement--months after the irreversible extraction had already been completed. When I contacted my primary insurance directly, they confirmed in writing that the office had never actually submitted a predetermination inquiry for the implant placement, despite providing me with a written estimate showing $0 patient responsibility. Throughout this process, I reached out multiple times seeking clarification. While staff responded politely, their answers consistently focused on general estimate disclaimers rather than addressing why material insurance limitations were disclosed only after irreversible work was finished, or why a predetermination was never sent. Update: After I raised these valid concerns regarding financial disclosures, requested my complete medical records, and posted a review documenting my experience, the office abruptly sent notice terminating our doctor-patient relationship and discharged me as a patient, leaving my care incomplete mid-treatment. I am sharing this factual timeline so prospective patients are aware of the importance of independently verifying insurance predeterminations directly with their carriers before agreeing to irreversible dental procedures based on office estimates.

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    Docdental Smiles
    Docdental Smiles
    Docdental Smiles - Happy mother's day!

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    Happy mother's day!

    Menifee Dental Group and Orthodontics - East facing side of building Mar 2023

    Menifee Dental Group and Orthodontics

    3.5(263 reviews)
    0.2 mi

    Excellent experience from scheduling appointment to leaving the office . Miale, Riley and Dr Raza…read moreall did an excellent job making me feel welcome , valued, important and like family .

    Menifee Dental Group and Orthodontics…read more First and foremost, the efficiency from the moment I checked in was absolutely flawless. The office itself is clean, fresh, and welcoming--not scary at all, which says a lot when you're bringing kids. I want to especially highlight Ms. Diana, because she was truly the reason I chose to come here in the first place. With no bias at all, I'm genuinely glad she told me about this office. From day one, she was informative, transparent, and incredibly reassuring. She made me feel comfortable before I even stepped through the door, and that initial trust carried through the entire experience. For the first time ever, my kids were comfortable enough to go to their own rooms without me. They were actually excited to be seen independently, which speaks volumes about the environment and staff. Viviana and Riley made the best first impression at check-in and during scheduling--friendly, polite, and genuinely welcoming. Dr. Mule was truly amazing. He was so informative and passionate that I almost felt bad he was standing while explaining everything about my teeth and my children's care--I wanted to offer him a seat! I work in healthcare myself, so it's not easy to impress me, especially when it comes to my family. Dr. Mule absolutely did. He oozes passion for his craft, made us feel extremely informed, and never rushed the visit. Ashley was wonderful with the kids while I was getting my screening done, and overall the entire experience felt comfortable and seamless. Ms. Diana was also very forthcoming when reviewing suggested procedures, and I never once felt pressured into rushed or unnecessary decisions--just informed and respected. I returned for a full deep cleaning on all four quadrants, and Mr. Ian exceeded my expectations. He was thorough, efficient, and explained everything he was doing while still allowing me to relax (and honestly enjoy the ASMR-like old-school plaque removal). Coming from someone who is not a fan of the dentist--due to past experiences, fear of needles, and loud noises--this says a lot. If you're looking for a dental office where you'll walk out feeling genuinely cared for, informed, and refreshed, I highly recommend Menifee Dental Group and Orthodontics. I'm happy to say I've finally found my dentist... only took 46 years

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    Menifee Dental Group and Orthodontics
    Menifee Dental Group and Orthodontics - These are just receipts from from 2021 that I have spent OVER $4709 on just out of pocket expense! And I have more from prior!

    These are just receipts from from 2021 that I have spent OVER $4709 on just out of pocket expense! And I have more from prior!

    Menifee Dental Group and Orthodontics - Dentist appointment

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    Dentist appointment

    Menifee Lakes Dental Group - Looking for a family dentist in Menifee, CA? You have come to the right spot!

    Menifee Lakes Dental Group

    3.9(214 reviews)
    1.3 mi

    I had a great experience with Dr. Malik and his team. I was reluctant with crowns in the past due…read moreto an unpleasant experience, so I was having second thoughts about doing a crown again even though I needed it urgently. Dr. Malik did an amazing job. The procedure was smooth, pain-free, and the crown turned out perfect. He made me feel comfortable the whole time. The assistants Bern and Celine were very kind, caring, and professional. Cindy was also very efficient in finding my insurance coverage and making sure everything went smoothly. Overall, very pleased with my visit here.

    I'm updating my review because it's important to address what I believe was unethical conduct and a…read morestrong focus on making money rather than providing appropriate care. After my disappointing experience at MLDG, I sought treatment from another dentist for teeth #20 and #19. Tooth #20: In October 2025, I received a root canal and the tooth was prepared for a crown. My dental records contain no notes indicating that I might need an implant. Dr. Malik told me the procedure was successful and that the tooth was ready for the permanent crown, stating it should last for years. However, after seeking a second opinion, I was told that tooth #20 lacks sufficient structure and that I need an implant. I have since been referred to a prosthodontist for further evaluation and continued work. Tooth #19: there was decay on this tooth, and Dr. Malik recommended an onlay, which I proceeded with in October 2025. However, the second dentist determined that the tooth actually required a crown, which I ultimately had placed with them. Based on this, the onlay that Dr. Malik did was unnecessary.

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    Menifee Lakes Dental Group
    Menifee Lakes Dental Group
    Menifee Lakes Dental Group

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    Rolando O Gonzalez, DDS - generaldentistry - Updated August 2026

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