Mike saved my family from making a possible financially destructive mistake. We moved on from 1…read moreoffer and onto a much stronger, quality house. Mike was reasonably priced once you walkthrough with him and see the due diligence he puts into his job. He educates along the way, and is extremely responsive. Your search for a quality inspector should stop here.

Without this guy, it's possible that in the year 2030 I'd be huddled up in blankets in the corner…read moreof my "dream" condo, writing checks to settle a lawsuit from the previous month's balcony collapse, brushing off droplets of water dripping from the leaky ceiling, and dodging my unsecured dishwasher lurching across the floor towards me just as the rotted truss beneath the floor collapses and sends me crashing onto the floor of my downstairs neighbor's waterlogged unit. It's also possible that none of those things would happen. But if anything did fail, I'm sure could trace it back to one of the property "concerns" listed in the meticulous inspection report provided by Inspection Connection. It's also possible that Mike Lamb thought he was dealing with an idiot (I'm a novice in home maintenance, for sure), but if that's the case he didn't show a trace of the condescension or arrogance that smart people sometimes enjoy taking on, as he calmly, patiently, and stoically led me through a skeptic's tour of a flawed property. He never stated his overall opinion about the place, but instead left me with a list of concerns that took a while to sink in. Ultimately I convinced myself that it was *I* who decided that what I once thought was my dream condo would be more trouble than it was worth. The dude is also a good writer and communicator. I'd recommend asking for his "Property Inspection Basics" sheet, which will help you pre-screen for any obvious problems with plumbing, structure, moisture, etc.. There are also some useful pages on his website- one outlining an approach to condo buying (reviewing the condo association's minutes and reserves, etc.) and another outlining the particular concerns of Chicago's split face block construction of the late 1990s and 2000s. I later shared my inspection report with my dad, a man of few words who built our family's sturdy New England house some 50 years ago, and he came to a similar conclusion as me: "Ditch the condo, keep the inspector."

Five Stars I'm a first time home owner and needed an…read moreinspection ASAP for emergency purposes. The professionalism, expertise level of detail on my report and timeliness was completed with Excellence's and understanding. Thank you Eunice for early arrival professionally dressed with your equipment and shoe covers. Eunice energy definitely eased my worries and most importantly questions I asked before the report arrived Eunice took the time to answer and briefed the visit as well. Turnaround report was Amazing timing and simple to follow and understand. X-cellence Inspection really stands behind their name. Thank you again Eunice , I would truly use this company in the near future and recommend to Friends and Family. Xcellence Inspection On Time Professional Knowledgeable

Used them for an inspection on my own house. Inspector was told SEVERAL TIMES not to test the…read moredishwasher because it was being replaced via warranty due to a faulty valve. He tried it and FLOODED MY HOUSE. I was told to drop dead at every level. I will NEVER use them or recommend them again. Went from wonderful to awful in a heartbeat.

We needed a home inspection for a house we were purchasing. We needed it done right away. 2…read moreinspectors came out and they were very thorough and professional. They ran an asbestos test that came back positive, and we were able to back out of our contract since only a few days had passed. I would highly recommend and will use these services again.

My realtor recommended Kevin to inspect our condo, as they have worked together numerous times. For…read morea first-time homebuyer who is new to the process, I couldn't have asked for a better inspector (especially in the middle of a pandemic). Kevin walked us through the inspection beforehand and did a thorough job throughout. I'm not a very handy or skilled person when it comes to home improvement. Kevin was great at communicating everything to me in a way that was understandable to everyday people. The inspection report was very detailed and delivered very quickly. I was able to comprehend everything and come up with a to-do list of action items to take once we (hopefully) close the deal on the new home! I appreciate the exceptional service that Kevin and KGM Home Inspections provided.

A1 was first class, friendly, professional and personable. I would recommend them for all your…read morereal estate inspections. A1 is first rate!! Thank you for a great job done!! Scott M.

I am not the type of person to leave a review, let alone a review like this, however if I can save…read moreone person from the trouble A1 Property Inspections of Greater NW Indiana has caused myself and my family, I will be happy. If I could give A1 Property Inspections a zero star review, I would... My partner left the below review, but was told (via visible comment from A1) that it is a "spam review once again as has never actually has never been a client". Not only is this insanely improper grammar, but this is innacurate. We have used A1 TWICE, once for a property in Hammond, IN, and the second time for our new home purchased in November of 2022. As mentioned/stated by my partner- Beware! Do not use this company! They do not know how to do thorough, proper inspections and they will screw you over just to make a few bucks. Very unprofessional and incompetent. (Per OUR ATTORNEY) They also have loopholes in their contract saying they are not responsible for doing their job correctly or professionally. You have been warned! Pictures are worth a thousand words, and we have hundreds of pictures showing the water damage that was missed because Mike would not get on the roof of our house or properly inspect our attic. Mike and his team have created the perfect contract/documentation to get around any responsibility legally, and everyone needs to be made aware of this to avoid them at all costs. Do yourself a favor and find any other inspection company!

John conducted a very thorough, excellent inspection of the house we are buying. He spent quality…read moretime going through all areas of the home, both inside and outside. He's also very polite and will explain everything he finds. Great turn-around timing for booking the inspection and getting the report. Definitely recommend!

John did do a great inspection and provided a detailed explanation of what he was doing I felt…read moreconfident with his work only bad thing was there was snow on the roof so we could not verify that on the inspection he did promise to come back but that never happened haha I reached out 9 times and they all ended with "yeah I'll be there" but did not show up I did not want to bother again. So to summarize this review make sure you don't have snow on your roof when doing inspections! Besides that John is great.

Stay away from this company. After trying to get a clarification for an appointment Leeann(office…read moremanager) got very defensive and would not offer a time to come out. Claiming they may or may not come for the appointment. Very rude! Edit: They offered to come out today, when asked what time they said after noon. Asked to be given a call an hour before so I can make arrangements and head over to meet them, but was told "we'll call you if we are coming out". Why suggest an appointment that you cannot confirm? Unacceptable. Also, asked to to speak to another person in regards of the situation and were told the person was in surgery, yet here we are getting a reply from the owner within a few minutes. Got to do better!

Eddie and his team are the most knowledgeable, professional and fair remediators you could hire!…read moreI've used them at several properties and recommended them many times and would not think of hiring anyone else, and you shouldn't either!

My realtor recommended White Glove for a home inspection, and I couldn't be happier with the…read moreexperience. From the start, the client care coordinators were super helpful and courteous; I called back several times with extra questions, and they never made me feel like a bother. The company also has excellent communication, including sending helpful text reminders leading up to the appointment. Mitchel arrived early and had already begun examining the exterior of the home before I arrived. He was exceptionally professional and thorough, which gave me total peace of mind for a home built in the 1940s. At the same time, Mitchel was very personable and told me the truth about what he found, providing a level of honesty that is hard to find. He basically saved me from making a major mistake. I am so very appreciative. I especially appreciated White Glove's flexibility regarding add-on services. I had initially paid for radon testing and a sewer scope, but since the general inspection revealed significant issues, I decided not to move forward with them. Even though I'd paid in advance, one of the client care coordinators contacted me that same day to proactively process a refund for those services. I highly recommend Mitchel and the White Glove team for a smooth process and a reliable inspection!

they did a Great job in the first building we were trying to buy…read more The second building we are trying to buy and yes we did cancel twice because Of uncertainties with sellers tenants availabilit. But yesterday evening before cancelling they clearly mentioned that there won't be a cancellation fee but today morning they came back stating a cancellation fee of 225$ will be charged but they did agree to refund 850$-225$=$625.0.They said they changed their mind because we cancelled twice.The only way we can get the full refund of 850$ is if the cancelled appointment spot gets refilled or taken by another inspection appointment.We called back in few minutes to let them know that they can go ahead with the appointment as scheduled as we did not want to be charged 225$ and they came back stating the slot is taken by another appointment.We then asked could we get a credit for the cancellation fee of 225$ if we schedule on another day possibly day after tomorrow.They came back later stating no they still need the 225$ cancellation fee.This company goes back on forth on what they say over the Phone.They first said they needed the cancellation fee only if appointment slot is not taken and now that it is taken they still need the cancellation fee even if we reschedule to another date.Now we are forced to find another inspection as it appears white glove don't want to work with us anymore which is why they are doing this. But they do a good job on inspection finding minute details.Henceforth they are in demand because of their work and skill.It could have been better had they waived the cancellation fee of 225$ since we are a returning customer and we will anyways reschedule for future date.

I used Home Inspector Consultants for my condo purchase in Downtown Chicago in the Fall of 2017. I…read morehave nothing but good things to say about that process. I attended the inspection of the 1 bedroom condo, and pointed out several items that I believed were deficiencies. The inspector agreed and noted them in the inspection report. This gave me the leverage to negotiate approximately $2,000 in credits. Fantastic experience. Recently, the Fall of 2021, I purchased a single family residence in the NW suburbs of Chicago. Based on my prior experience with HIC, I gave them a call and chose their basic home inspection package and the radon testing. I spoke to Larry who gave me a quote for $550 ($375 for the home inspection and $175 for the radon test). Set that up right away. **Pricing** Several hours later, I get a text message from Mike, who is the owner. He said there was a confusion with the pricing. The total was actually going to be $700. A bit confused I double checked the website, and the math wasn't adding up. Super confused, I asked why the website showed $375 + $175. He clarified there was some 'local fee' since their office was more than 70 miles away. Not ideal, but totally understandable. Considering my prior good experience with HIC, I looked past that miscommunication and confirmed the appointment. **Inspection** The inspection was less than 45 minutes for a 3000 sq ft house. Most of the time Jay, the inspector (not the same guy I had for my condo purchase), was here, he was distracted and chatting with the seller's agent. In fact, most of Jay's time at the house was spent talking -- not inspecting. He took good photos though, and verbally noted several deficiencies, although his report did not highlight these. **Radon** Jay set up the radon test in the basement. It's a shoebox sized machine that sits on a small table. It needs to be running for at least 72 hours. It supposedly has tamper detection. After Jay picked up the test, the report showed the house was within a safe range for Radon. After moving in, and considering the availability of at home radon tests, I decided to do my own test. The tests were showing radon readings in excess of 15.0 (the safe level for EPA is 4.0). Based on those readings, I asked a third-party to come do another professional test. That professional test came back 3 times the safe level. Ended up having to pay $1200 out of pocket for radon remediation and then make a claim on the Radon Warranty (thankfully HIC offers that), but the whole process was a HUGE pain and took several months to sort out. On a separate note, I would give Residential Warranty Services (the warranty provider for HIC) a terrible review, but I would be wasting my breath -- they already have tons of terrible reviews on Yelp and BBB. **Electrical** Jay inspected the main breaker panel in the basement. Even took photos and made a note about missing 'knockouts'. Based on a professional electrician, who came several months later to give a quote for something unrelated, those missing knockouts were actually related to breakers catching on fire. The electrician noted those missing breakers are a safety hazard. These are things that a professional inspector should be able to identify (or at least point highlight in their report) so I could negotiate a credit. I now have to pay $2,500 to replace the panel and have new breakers installed.

I've had an amazing experience with this company. Our home was inspected in 2018 and they were able…read moreto accommodate our schedule and do an inspection on a Sunday and right after Thanksgiving. They were thorough and I couldn't find another company that matched their warranty program. 10/10 I would definitely recommend this coto anyone buying or selling a house.