My wife and I have lived in this place for 4 years, so here are the pros and cons of this place…read more
Pros: Nice, quiet neighborhood near Kings highway and downtown Haddonfield and if you need to use 295 to commute you are very close! Also, if you get a dog, it's a onetime fee. Unfortunately, that's where this list ends.
Cons: There have been two people who have run the front office and honestly both have been bad. This office keeps really bad hours making it impossible to go and see in person if you work, and they have no Saturday hours, so if you need to see them, then you need to take some time off. Also ran into many issues with this place like not having heat for most of the winter during 2020-2021 and each time we called, we were told that "they were working on it" we threatened to not pay rent and then it was fixed until I paid rent and then it wouldn't work for a week or so. Both the front office and the manger above them were extremely unhelpful regarding this.
The rent is constantly rising in this place, and you do not see where this money is going into. The money is not going into better staff or anything, it probably went into this new blue siding that they did. So don't be fooled by the outside, the inside is an ugly yellow color with 20 layers of paint, that doesn't allow you to close your doors.
The maintenance staff, while they are very nice, they are unfortunately incompetent and/or lazy. If you try to get something fixed expect it to break again in a couple months. We have run into an issue where the faucet in our bathtub would leak a lot of water. Someone would come in fix it and then 2 to 3 months later it would break again and start leaking. We were told by one guy that they put the O-ring in too tight breaking it and then the heat from the water breaks it down, so they just kept installing it wrong. We had another case where the faucet in our kitchen was leaking and when the maintenance guy came in, he told me they would have to replace the whole sink and they won't have a replacement for a while. I told him I think the O-ring needs to be fixed, and when he replaces it, the sink stopped leaking and he was surprised by that. Don't you think he should have thought about that in the first place? A problem with both the front and maintenance was our roof was leaking and every time there was a down pour, we would see our ceiling bubbling. When we called them about it the maintenance staff came in and said "Yeah the guy who lived here before you complained about the same thing" so he replaced the drywall and that's it. The only reason our roof got fixed was a tree fell and hit our building, so they had an emergency roof repair. Which was great, but they never told us about it, so we woke up to our roof being fixed and then had to be careful for weeks, because the roofing company did a poor job picking up the nails.
Also, the parking situation is almost as bad as being in a city, if you have a job that keeps you till after 6pm, then good luck finding a parking space. Every year we are given a parking pass for a limited number of spaces, but the only way it gets enforced is, if you the tenant calls it in. Many times when I have come back after 7 or 8pm I would have to park on the street in the residential area and sometimes the people in the house did not appreciate us parking in front of their house.
I really would not recommend this place; it gets more expensive and worse each year. If you can do a month to month with the plan for only being, there until you get a house then do that.