I have lived here for over two years, and it has been one frustration upon another, to the point where now I am writing this review.
First, the positives: this is located in a wonderful place. The town is safe, clean, and pretty, and quite convenient. It's very close to PATCO, which is nice if you work in the city like I do.
Now the negatives: If not for the location, this place would be awful. It is expensive for the small size. The rooms all have a single window AC unit from the 1980's, which is nowhere near enough to cool the house, let alone a single room. In the winter, the heat blasts constantly so you have to leave the windows open.
But the real problem with Haddon Hills is the management. When you have a problem, they will not be happy to fix it. For the past two weeks, sewage has been pouring out of our backyard. My back door area is literally filling with human waste, diapers, condoms, paper towels, and things that other tenants have flushed down the toilet. Obviously you can't flush those items, but the management blamed it on our building (despite the fact that none of us have babies, and we all swore we did not flush those items) and refused to clean it up. All the grass is now dead, the bushes are dying, and the area smells like sewage. We can't use the back door anymore.
Every once in a while, the town has a block party along Park Ave behind the complex. The police close off the road, and you will not be allowed in or out of your parking lot on those days. You would expect the management to tell you about this so you can move your car, but they don't. My wife had to miss work and nearly lose her job thanks to this, and we were yelled at by police when we tried to leave the apartment.
They have been under construction of a new sidewalk for more than 2 years now. They basically tore up the entire old sidewalk and then stopped work, leaving the entire grounds a muddy, dirt mess. All the grass is dead, and there is now no sidewalk at all, so you have to walk through mud and dirt every single day to get to and from your apartment. Progress on the new sidewalk is slow, and happens for about 2 months out of the year, during which we have had huge piles of rubble, rebar, bricks, and other trash on our lawns. Kids have been playing on it and risk getting hurt. And when they do work, it's at 6 am, so it wakes you up. If the sidewalk were done I could forgive them, but the fact that it isn't after 2 years here is upsetting. And the rent keeps going up!
The laundry rooms are expensive, smell strongly of cat urine and barely do the job. That might be standard for many apartments, but the smell makes it really difficult to believe you are getting clean clothes out of these machines.
Finally, they will tow your car at random. I have lived and parked here for two years in the same exact spot. This morning they towed my car, and told me that they didn't have me on file. I told them I turned in all my paperwork and had them search through it, and sure enough, it was there. They just didn't give me a sticker for the car, which was their job to do. So my car is towed, I have to pay $250 to get it back (and go to a towing yard which you ironically need a car to get to). They tell me that there is nothing they will do about this, even though it is their fault.
So, to make a long story short, if you need a place close to PATCO and you don't have a car or kids and you can fix your house problems on your own, you might consider living here. If you do have a car, kids, or are concerned about having a stress-free life, or worried about management that will screw you over, then do not come here.
- a fed up resident read more