I was looking for a secondhand baby grand piano on a limited budget and needed expert advice before…read moremaking a purchase. I reached out for a consultation, and I couldn't have asked for a better experience. Laura, the piano technician, is a true perfectionist. She examined every detail of the piano, pointed out a small crack near the lowest key, explained the potential impact, and advised me on a fair price. Her insights were invaluable. I appreciated how she was understanding and patient. She emphasized that I, as the owner, should love the sound of the piano. Also, as it was quite a big purchase for me, I couldn't make a decision. She patiently advised me that either way was fine. This interaction with her made me love my piano more after I purchased. After I bought it (negotiating the price based on her recommendation), I had her tune it about a month after the move to allow the piano to settle. The piano hadn't been tuned in over five years, so many keys were flat, and some were even sticking. She meticulously went through each key, ensuring everything was perfectly adjusted. I've had pianos tuned before, but this was by far the most thorough tuning I've ever seen. She is timely, professional, kind, and deeply knowledgeable. I'm incredibly grateful for her work and would highly recommend her to anyone looking for piano consultation or tuning!

Our piano was recently moved and the movers dropped it. Laura came over promptly and went through…read moreit thoroughly to make sure there wasn't any permanent damage. Prompt, professional, friendly and reasonably priced.

This guy is amazing! I watched the whole process and he took exceptional care with our treasured…read morepiano and also the tuning aspects. He has a wealth of history in tuning. We will be repeat customers for sure!

From the owner: We started in Oklahoma in 1972 and taught at the Fries Piano Hospital in Vancouver starting 2008…read more The hospital closed in 2017, I continue to tune pianos in the metro area.

Brought an old schoolhouse clock out that needed a bezel. Was told it wasnt much of a clock but it…read moreheld great sentimental value To me. I picked it up a month later for $150 and was told it was the best he could do. The bezel was a terrible fit and the glass i thought was gonna fall out. I took it and called with my concerns. He said bring it back. I took it to a shop in Sellwood. They did a great job. They told me if they couldn't make it better they would not charge me. Why would i bring it back to the same place if that was his best job? I have been going to antique stores since i was 10, over 60 years. I will never recommend that repair shop.

Took my clock there after they told me that they could restore it. We drove from Vancouver so it…read morewas a hour and a half round-trip for nothing. They could've told us over the phone, but I called twice and they said yes they could do it and the minute they looked at the clock they said no they can't fix it.

Prompt and professional! He told me right up front that he might not be able to tune my 100 year…read moreold plus piano perfectly due to concerns with over stretching the strings. But turns out he was able to tune it perfectly! He also noticed a squeeky pedal, which he removed and fixed at his shop and brought back within a few days. Highly recommend Sylvester Tuning

Sylvester's is very good at what he does. He is prompt, 2 meetings both on time. He is honest on…read morehis opinions for your piano should you ask him? I can't find anything negative to say about Sylvester's. Use them and you too will be happy with the results.

I had such a wonderful experience with Michelle's Piano and would highly recommend them, especially…read morefor something as precious and sentimental as a family piano. My parents bought our DH Baldwin baby grand in 1991. It's the piano my brother and I both learned on as children, so having it moved from my parents house into my new home was incredibly meaningful. The movers were absolutely amazing--professional, careful, efficient, and treated the piano with the level of care you would hope for with such a prized possession. The customer service was also excellent from start to finish. We were in the middle of an incredibly stressful move, and Michelle's Piano made this part of the process completely easy and stress-free. I actually became emotional seeing the piano sitting in my new home. Knowing its history with my family and now having it in the home where I'm raising my own family was such a special full-circle moment. Thank you to everyone at Michelle's Piano, especially the wonderful moving team, for taking such great care of something that means so much to us!

Why most people utilize regular household movers to move their pianos is a mystery to me? I was so…read moreimpressed with the professionalism and knowledge of our piano movers. They took great care to carefully breakdown, skillfully wrap and protect our grand piano. They efficiently loaded and secured it in the truck. What an amazing experience! Don't trust just any company to move your fragile instruments. Excellent experience all around.

There were several concerns not written in this review to limit its size…read more We had EZ Move pack and load a container for a move from Oregon to Hawaii. The estimation process was good, and we felt comfortable after reading five star reviews and with the costs. We were told they always bid high to avoid having to ask for more, but it would probably be less. We hired a 40-foot ocean container which was parked at the mover's location. They would load a box truck and transport our items from our house and pack them into the container. On the first day of the packing, we noticed a few things we thought were not normal. Only medium size boxes, no dish packs or wardrobe boxes. The packers roamed around from room to room not packing a whole room at a time. We asked and were advised it was to prevent heavy boxes. After the first load to the container we asked if all our items would fit and were assured there is plenty of room. We asked this same question with each truck load and were assured each time that it was all going into the container. Come the final day of loading we were informed there was not enough room and we needed to prioritize what we wanted to be left out. Of course, we were shocked but moved the items to be left behind into our garage and forged ahead. We would need to arrange a separate shipment. After they had loaded what they could, and it came time to pay we were handed a handwritten bill that was half again what the estimate was not less. We asked why since they had not even finished the entire house and were told there was more items than they thought. We asked how. Hadn't they walked through the house and looked everywhere when estimating. We felt we had no choice but to pay as the container was on their property and we were concerned if we said no they would not let it leave until we paid. Yes, this sounds paranoid, but this is where our confidence was after four days with the company. We hired a professional moving company on the other end to unload the container. As they were unloading, they and we were shocked to find a lot of items loaded into the container loosely several broken or dented. The unpackers asked if we had loaded the container ourselves as it was so poorly loaded and said if the container had been professionally packed, we would have had at least ten foot of room in the container. This would have held what we left behind and saved us thousands $$ for the second shipment. As we emptied boxes, we found most things placed in boxes not wrapped or padded also with some items broken or damaged. Boxes labeled by room were placed in the new corresponding rooms but are loaded with stuff from all over the house making unpacking a challenge. And try finding something you need. Forget about it. We still have not found our forks and spoons so we bought new ones. We called EZ Move to advise them about the loose packing and damage. They said send pictures because this never happens with them but never offered to compensate or in any way make it right. Our advice if you decide to use this company is don't be trusting, don't count on professionalism, be ready for curveballs, make sure you have a backup plan, prepared to pay a lot more than the estimate.

Che, Germaine, and Austin were no question the highlight of nearly 5 weeks of intense challenging…read morepreparation for my move. Despite the fact that they had worked until the wee hours of the morning prior on a particularly demanding job, they showed up joyfully and professionally and promptly on Saturday morning, the 31st. All of my items that required wrapping and padding received such attention to detail and not one thing was damaged, not even slightly! They were organized, communicated with each other, maintained a sense of humor and finished the job in 3 hours. I have learned through multiple moves to not be drawn in by the cheapest price. I did my homework and knew I would receive the best value for money hiring EZ. While I have no plans to move again, once was enough, I wouldn't hesitate to use them again and if I could give them more than five stars I definitely would. Hire this crew! You won't be disappointed.

I moved my 45 year old Kawaii to Oregon and it had not been tuned since the move. Rich not only…read morebrought my childhood piano back to life, but I feel make it even better. We recently had family concert and my mother said, "wow, our old Kawaii sounds amazing... your tuner must be really good." Enough said, Rich is endorsed by me and my mother.

My first thoughts about this establishment was wrong and I was wrong to post an emotional review of…read morethis business. My most humble apologies

Tyler at the battle ground location was extremely helpful…read more Both the vancouver and bg locations have kind and positive staff. I would highly recommend anyone and everyone to come check out the stores.

Amazing. Super nice. My granddaughter needed a new string for her guitar, and Tyler was so kind…read morereplaced it, tuned it and chord jack. So kind and all for nothing. No charge at all. I couldn't believe it. We will be buying Christmas gifts from there for sure.