Stay far away from this business. They talk out of both sides of their mouth. Get you to pay to…read morerefurbish your piano on one end then tell you it needs refurbishing on the back end when you try to sell it for less than you put into it already. The piano company version of snake oil salesmen.

I was very disappointed with my experience with Jackson Piano. I called to have my piano tuned and…read moreno one told me that there would be a 130.00 service charge if they did not tune it. Austin came out and after a few minutes told me it had a cracked sound board and he didn't think it was worth tuning. If someone had told me to check the sound board (which is easy to access) before sending him out I would have seen that. He suggested I buy a new piano from them at about 4000.00 and have them move my piano to a landfill for about 560.00. Not a pleasant experience.

Steve spent almost two hours tuning my upright piano that had not been tuned in many years. He…read morepointed out some potential problems due to the instrument's age and described how they could be corrected. I'll have him back for future routine tunings. He also plays the piano beautifully!

I have had Steve tune my pianos for years and he is prompt, always courteous, informative and…read morethorough. I had just bought a new piano and he completely set it up, removed packing materials I didn't know were there, put parts back into place that had come apart from the move and tuned it beautifully. Thank you Steve

Easy to work with! Quick and responsive! Was able to get us in with a deadline in place. Thanks…read moreto Jaymon and his team. Would use them again.

From the owner: Olson's Piano Pros Moving and Storage formerly Olson Piano Moving is Missouri's premier piano…read moremoving company servicing St. Louis and surrounding areas for over 30 years. Olson's Piano Pros is known to have the best reputation for top notch customer service, reliability and competitive pricing throughout many musical arts industries delivering pianos for private customers, local and long distance stores, universities, theatres and performing arts venues. Our team uses highly specialized techniques that have been refined and taught throughout the years along with proper equipment to protect and move each piano safely and efficiently without causing damages to pianos, personnel or property. The key to moving your piano is to call us first.

Team of two came on-time a few days ago to clean, lube, and tune our 1950 Kimball Consolette. This…read moreis the first time it's been tuned in about 13 years, and we just moved from Texas, a much warmer and humid environment. The piano was still close to standard A440 pitch, got cleaned up and nicely tuned. They'll be back in 6 months for a secondary tuning. Great job!

Excellent in every way. Great tuning job on my 100-year-old baby grand. Very good communication…read moreregarding appointment and follow-up. Can't recommend highly enough!!

I have an old piano I needed to get rid of. When I texted them, the owner took the time to give me…read morea very comprehensive response. I couldn't be happier.

From the owner: 3rd Generation Master Piano Technician providing elite tuning and technical service across the St…read more Louis Metro. With 38 years of personal experience and over 20,000 tunings performed, I provide a level of mastery that ensures every instrument—from family spinets to concert grands—reaches its fullest potential. Our Expertise Includes: The Stable Tuning Standard: Advanced aural tuning combined with electronic precision, specifically calibrated for Missouri’s humidity fluctuations. Technical Repairs: Expert solutions for sticky keys, squeaky pedals, and internal mechanical regulation. High-Tech Systems: Certified installation and service for Dampp-Chaser humidity control and digital player systems (QRS, PianoDisc, and Disklavier). Piano Rejuvenation: Deep interior cleaning, finish rejuvenation, and professional inspections/appraisals. Trusted by institutions like Lincoln University and the Scott Joplin House, as well as legendary artists like Ben Folds and Chick Corea. We offer a 5% discount for cash payments and easy online scheduling via our website.

My dad's baby grand piano was moved to my son's home.. Tennessee to Virginia. The move was well…read moreco-ordinated and the piano was reassembled and looks great. My son was impressed with the delivery men. I would recommend Modern Piano Moving.

MPM exceeded our expectations. They were very accommodating and helpful, and they treated the piano…read morelike it was a newborn baby. Very good service and very professional. Responsive in communicating and easily reachable. They kept us informed every step of the way. Top notch.

Ray was fantastic. He was able to quickly resolve a complicated problem that our previous piano…read moretuner had tried and failed to fix (a malfunctioning sostenuto pedal that was causing notes to keep sounding after the key was released). He responded promptly to my appointment request, and was able to come out the very next business day. Moreover, his prices are extremely reasonable compared to the competition. We'll definitely turn to him for our future tunings, and would recommend him to anyone.

I'm not sure how I'm the first person to write The Piano Factory a review because I'm was so…read moreimpressed and thankful for the owner's expertise and time. I was thinking about selling my old upright piano, but didn't know what to really expect, and so I called Ray at the Piano Factory. At the time I called him, I could hear that he was under the weather by his voice, but he nevertheless spent a lot of time answering my questions. He was very patient, kind, responsive, and most importantly, honest. Even though he could have bought my piano and re-sold it for higher, he honestly told me that if it were him in my shoes, knowing my decision-making considerations, he would just keep the piano in family. It is so refreshing to know in this day and age especially that solid people like Ray are around! Thank you Ray for your time, advice, and honesty!