Highly recommended. I've had two travel trailers that I've had serviced and repaired by Rogers since 2009 (while they were located in Fremont). I wouldn't take my trailer anywhere else and now that they relocated to Tracy, I still make the drive from Fremont to have them service my trailer. It's worth it! read more

We started a family vacation from Los Angeles, through San Jose, to Yellowstone, in an RV we rented from a private rental. When we got to San Jose, the electrical in the RV was dead. I called Rogers on a Saturday afternoon and explained the problem and my situation. The lady on the phone was very nice. She said they were closed Sundays and would be closing in a couple hours, but if could get there soon, they would stay late and repair it if possible. When we got there, Ryan helped us. He was very friendly and very helpful. He spent about 30 minutes troubleshooting. Ends up the batteries were weak, and I had the fridge set on DC (battery). New batteries would be about $1000 and Ryan suggested we make do and let the owner buy batteries. Ryan explained how we could work around the battery situation and even offered to babysit the RV while I ran off to my son's tournament. I got back just before they closed and Ryan verified the RV was working ok (generator was charging the batteries). When I asked for the bill Ryan said he didn't do anything so there was no charge. When I offered a tip, he initially said no, but I forced it on him. I was in a pickle, being at the start of a vacation. They could have added parts/service and charged me a lot and I would have paid. I can't give enough praise to the people at Roger's. Thank you for the great service and for helping make what started as a nightmare vacation into a awesome family vacation. read more

Can't say enough good things about Ryan and his team! As expensive of a purchase as RVs are, it always amazes me there aren't more repair facilities that offer the level of service of Roger's. We have two trailers that get worked on at Roger's and they can literally do anything. The one they've done the most work on is a gooseneck living quarters horse trailer (think toy hauler, but instead of space in the back for quads, it has space in the back for horses). Ryan has worked on everything from wiring to black tank odor issues to literally the kitchen sink. They pay really close attention to detail, so when you get your RV back, all the work looks factory. None of that shoddy, sloppy repair work you find other places. They can be booked out a few weeks for an appointment to drop off a rig, but it's just because they're that good and in turn, that busy. There are closer repair shops to us than Roger's, but the extra drive is worth it for end result. read more

These guys are great! I've brought my trailer in several times for major repairs, and have been impressed with their professionalism and quality. They are easy and pleasant to work with. read more

Very helpful staff, they put together an auxiliary battery kit for me on the spur of the moment, and also mounted a tire to a rim while I waited. Friendly, helpful;, good experience with trailers. I will use them as my go-to trailer place from now on. read more

I am new to trailer camping and bought a second hand fiberglass "Casita". They are not very common in California. Departure time for my extended road trip crept up on me so by the time I wanted to make a appt for a check up the schedule was very tight. I spoke with Ryan and he said that despite being booked for the next 3 weeks, he would try. It turned out that the service needed was more extensive than I expected - reasonable since it was over 10 years old and the previous owners had "deferred" (ignored) maintenance on it, he got me out on time to hit my target departure date. Not only that, but after I left I had some questions unrelated to the work done and he promptly returned my call with all the answers I needed. Going forward, I will use only this merchant for my "baby"! Assuming they'll have me; i was a pretty incompetent customer :) read more

I won't take my RV anywhere else for repairs. I read every review for Roger's RV before I brought in my RV. Well, I had every bit of the five star experience that others have reported. A special shoutout to Ryan, who has the best customer service skills you will find anywhere. He is extremely friendly, calm, helpful, and knowledgeable! Ryan reviewed the repairs I needed, and he provided various options at different cost levels. As an example, I had a cracked bathroom counter that was particle board with a thin laminate coating. I could have replaced the entire counter, but Ryan suggested sealing and staining, which would save me $. I admit to being concerned about the outcome, particularly after my son-in-law said that he didn't think it would look very good. Well, we were both surprised and WOWED at the outcome. The countertop looks beautiful--much better than before! I also had a minor incident while pulling out of my property on the way to the appointment. Again, a cheaper repair option was offered. I went with that option and it looks amazing! I can't even tell that the area had been damaged. Another thing that I appreciated was the fact that I could not get in to pick up my RV until a week after it was ready, and Ryan said that was fine. I have a 29-ft. Itasca Cambria that took up a bit of space on the lot, so it had to have been a bit of an inconvenience--but there was no pressure to pick it up sooner. The shop at Roger's RV is also very cute and comfortable, and I picked up a few needed supplies. As FYI, Roger's RV does not do any engine work--not even oil changes--but they do just about everything else! read more

I've used Roger's Camping Trailers for all of my service in recent years; even after upgrading from a travel trailer to a motorhome. Ryan in service is extremely knowledgeable and has always found solutions to my problems. I couldn't be happier that I have a local business that I can support, and that supports me! read more

To be fair, I am a return customer. We just bought our 2nd trailer from Roger's and our third that they will service. This family owned and operated business is a rare gem that firmly believes in "Customer Service". We negotiated a great deal and received the "go-camping" kit with our trailer, (hoses, t.p., sewer hose, fittings, plug adaptor, tank deoderizors, etc.). I explained to Russell that we already had these items from our prior purchase and his reply was, "That's how we do business, you or your friends might need these things later". Roger's included a 90 day appliance warranty at no additional cost. Russell gave us a thorough walk-through and encouraged us to take notes and ask questions. A family member recently bought a used trailer from a dealer on Pleasant Valley Road in El Dorado, California. They received no hoses, no fittings, no warranty, no pre-delivery familiarization, and no warranty of any kind. For their "great price" they received a $100.00 bill for a slideout adjustment and a $700.00 bill for bad wheel bearings and brakes at another service center. If only they'd gone to Roger's ! Thank you Russell and family ! read more

!!!!! Worst customer service!!!! If I could rate this a -5 I would..... I went there to get an estimate and both of the owners were so lazy they wouldn't come out of the office to look at my RV to write me an estimate.... They said to come back tomorrow ... I tried to ask some questions and it was like I was bothering them... There prices are 50% higher than other rv stores.... The owners should retire if they are that lazy and don't want to offer customer service.... Newark has two RV shops and their customer service is what it should be... Don't waste your time or money here!!!!!!!! read more

Ever find that one mechanic who does great work, does it timely, and is someone you trust 10000%? This place is exactly that for the RV world. Ryan and the staff are an absolute class act and the work they do is top notch. I recently took my Weekend Warrior FSC3200 there having heard that they were a good company, but my expectations were exceeded by a long shot. I ended up getting the entire trailer resealed, generator serviced, steps replaced, awning replaced and much more, all for much less money than I thought I would spend. My lack of maintenance on the trailer over the years was turned right around and in quick order. Did I mention that they stayed there until 7pm on a Friday so that I could pickup my finished trailer on my schedule? They already had my money and didn't have to accommodate, but they did. This is one of those true to itself small family businesses that I hope is around forever, because they have my business indefinitely. read more

Am taking a long trip with my fifth wheel and wanted fresh brakes . They got it and next morning they had finished . Very polite and answered all my questions . I would go there again .Plus they have a little store inside with lots of stuff. read more

We have been dealing with the folks at Rogers for over 20 years and 3 different trailers. There is virtually nothing they can't or won't do and do right to get you or keep you on the road and in your camp site. Family owned and operated they make you feel like you are family also. From parts to service they have and do it all on time and at reasonable prices absolutely no surprises when you deal with them. read more

I've used their service a few times and the experience is what you hope all service businesses are like, but they are rare. A family run business that has real experience and know how. Friendly and great service. They did a hitch and electric for me last year, and I need another done. I have no reason to go anywhere else. read more

I am extremely happy with the experience I had with the family. It is nice to know that you can still by a trailer without pressure sales and rude service. I had an unbelievable experience with the purchase of my first trailer. Russ went out of his way to ensure that I was comfortable with my new unit and knew how to take care of the unit. Paul was great when he went on my first pull, ensuring that I was comfortable witht he unit and my own truck pulling. I would recommend them to anyone who is looking for a new trailer. read more