Fantastic service from the owner to the lowest associates. I would recommend this repair place to…read morepresident Trump if he needed his car worked on. Outstanding service. You need to go and check it out.

I came with 2 specific problems. Having already pulled codes, I knew exactly what needed to be…read moredone. I requested 6 spark plugs and 6 plug wires be replaced. Also, an oil leak had been previously diagnosed as a valve cover leak, so I requested that both valve cover gaskets be replaced. Seeing that they had an alignment rack, I also requested a front end alignment. I was told I had to authorize $240. To get started. Assuming this fee would be applied to any work done, I OKed it and they got started. Later that day I got an estimate that was very close to $6,600.! And get this, the estimate did not even include the valve cover gasket replacement AND including an automatic transmission service for $485. The only problem is MY VEHICLE IS A MANUAL TRANSMISSION!! They were obviously just checking every service that was programmed in their computer. I declined all repairs as I have an aversion to being bent over. I was still charged the $240. To cover them writing this bloated estimate. I would strongly suggest that you go elsewhere. unless you like getting bent over, thats cool. I don't judge.

I have only been there twice but I may have them do my regular service on my O7 Mustang I went in…read morethere a few days ago to see if they could do some quick work on short notice and I told them that my AC fan on our F 150 was making a noise they because my wife needed a vehicle with a working AC because her other one was in another shop in Meridian. They told me that they would try I waited there for the vehicle and they took care of the problem In less than an hour. Most other shops would not even consider getting something done on short notice like that. I am very happy with their service.

WHIT'S HAS LOST ME AS A CUSTOMER Over the last couple years…read moreI've taken both my Ford truck and my Honda CRV to Whit's and until now, didn't have any problems. When I went to sell the CRV in May of this year ('26) a prospective buyer took it to a local Honda dealership for pre-sale inspection. The buyer came back to me saying it needed extensive work, including the rear rotors and brake pads. Not having had good results at dealer's shops in the past, we took it to another mechanic (more conveniently located in Boise). That mechanic said most of the work that the dealer said needed to be done did not need to be done, but that the rear rotors and brakes did, in fact, need to be done. I had already secured a new buyer in Oregon and was under a time constraint to complete the purchase, so I had the Boise shop do the work. Two days after the car was fixed, I completed the sale of my CRV to the customer. Later, when looking at our paperwork file for the CRV, I realized that I paid Whit's $232.00 to do the rear rotors and brakes just recently in September of 2025; it had only been 5,000 miles since they purportedly did that work. And yet, both the Honda dealer and a separate mechanic each said that the rear rotors and brakes needed to be done. Because the sale of the CRV happened quickly, we did not have the opportunity to take the car back to Whit's before I paid the Boise mechanic to do this work. Hoping they would address the overcharge, I stopped by Whit's and asked them what they could do to make this right. Their repeated answer was, "without seeing the car, nothing." When I told them that two separate auto shops agreed separately that the rear brakes needed to be re-done Whit's still refused to address the situation. When I suggested that one simple way to redress their oversight was to offer me a free oil change as a token they still refused. (An oil change would be about half the cost of rear brakes and rotors, to me, but it would have represented some ownership of their failure and would have been a gesture of good will.) Then, on the computer, Whit's checked their records. It wasn't one of their two less capable mechanics who had done my CRV's rear brakes six months ago, it was their "best" mechanic. But the testimony of two separate auto shops makes clear that Whit's either didn't do the work at all or did such a bad job of it that it had to be redone 5,000 miles later. And that was from their "best" mechanic. An hour after I got back home Whit's phoned me. They wanted to see the receipt from the Boise mechanic's shop, to verify that the rear brakes & rotors had been done. I e-mailed that receipt to them. Yes, Whit's saw, the Boise shop did the brake work. Still? Whit's said that since they didn't actually see the CRV they would not do anything to redress their mistake. If you were charged for work that needed to be done just six months later what would you think? Would you return and do business with a company that refused to address their (at best) oversight?

My go-to mechanic. They work on all of my cars. High integrity, no games and they stand behind…read moretheir work. Craig is top notch and communicates. Encore seems to use only OEM parts when available, so no cheap knock off parts are used. If you plan to drive your car until you wreck it, like I do, it pays to get it done right the first time. My 2003 Tacoma has 350k miles on it and runs likes its new. Thanks to Craig and Henry for keeping my fleet running!

We had been to two other repair shops...both said we needed a new battery. The car still wasn't…read moreworking and died in our driveway. We had it towed to Encore per a recommendation of a friend. They checked everything out. It was the Alternator! and a few belts. Plus the brakes were needing to be replaced. It was worth every penny to have my car back and running. I got it home and the A/C was out. So I took it back and they fixed it for FREE. (It was just a small adjustment.) For once I feel like we are getting quality, honest service. Thank you do much, Encore!!!

Had some car issues. Took it have it looked at. Guys are super friendly and they are honest and…read morekeep you informed through whole process. Prices are reasonable. Sam Glos is an amazing mechanic!! His work is impeccable. Sam is an excellent mechanic and valuable to the company and every customer that needs automotive expertise!!

I have nothing but praises for these guys. Any issue I've had with any of my vehicles they were…read moreprompt and reliable to fix them quickly as well as keep me informed along the way with any repairs. Special shout out to Joe, who's become "my go to guy" for all my problems. Courtesy and friendly service seems to be top priority. Really feels like old Idaho service. Will never go to any other mechanic again. Great job all of you!

Great place! I highly recommend this shop to anyone that is…read morelooking to be treated fairly and honestly. I have a Small Class C RV and Blue Wrench replaced my rear air springs way cheaper than the quotes I received from any of the local RV Dealerships! Plus, they even used the new parts that I personally purchased/supplied. (RV dealerships would not because they wanted me to purchase from them) The repair time was quick and on time. **My advice, stay away from all the RV dealerships in the area unless you want to spend lots of extra cash.**

Great service, personable. I had stripped bolt attempting to put on a tailgate assist. The guys…read moreat Blue Wrench were able to dislodge the wayward bolt and install my tailgate assist in a short time at a reasonable price. I'm very thankful for their honesty and great work.

Oil change and tire rotation done in a timely manner. Always…read moregreat service and friendly folks.

They lack integrity. They led me to believe they would install the parts I provided- with no…read morewarranty, and I agreed. After charging me 160 to diagnose that the parts I supplied were actually needed, they changed their minds and said they changed the policy on customer supplied parts several years earlier. They generated an over $5,000 estimate on a car worth $3,000. Wasted my time and my money. Would not recommend.

When I was at the dealership, the Cadillac dealership (Peterson) said I needed a tune-up at 66k for…read moremy 2014 Cadillac CTS. They wanted to charge $350+; I put an ad with Yelp and Jason responded. He was able to come the same day and was able to do my tune-up for significantly less . The car is running perfectly. I also just had Jason replace my rear rotors and pads for such a great price. He comes to your house, is polite and cleans up after himself. He is a really good and trustworthy guy.

My car is still sitting in my carport with my back seat removed, my fuel pump plate has not been…read moreput back, and I paid $500 for a fuel pump service on my 2002 Mitsubishi eclipse. My valve cover was removed and has not been put back. I called and asked about my fuel pump and was told they would have the mechanic come out and finish putting my fuel pump plate and back seat back in but have not received a call back. They were quick to come out and look at my vehicle but the follow through, needs to be figured out. I will be looking for another mechanic to do my tune up and fix whatever noise is coming from under the hood.

I wanted to give a huge thank you to Jeff and the rest of the team at Morales Repair. I have my…read moredrivers side manifold go out on my Ram, and they got me in the following week. They got my truck squared away ahead of time and kept me updated throughout the process. The prices are absolutely fair, and it was so nice interacting with a legitimate shop that doesn't try to gouge you on pricing or unnecessary repairs. With their vehicle inspections, they caught an alignment issue that I had been worried about for a couple years and was promised by another shop that it wasn't a problem. They recommended I take it to Big O next door and just as they had thought, the alignment was severely off. I has been driving like this for almost 2 years and no other shop caught this ! They have earned a customer for life and I will be coming here for all my repair needs. Truly lucky that I found this place and I would 1000000% recommend them.

Read your response Roel and as I mentioned to you and Jeff I do not daily drive my truck, my trip…read moreto lucky peak and McCall is how it had the 600 miles. Other than the 2 trips it sits in my garage and I told you both this. Second the very small indentation you tried to point out I was aware of as well as a similar one on the driver back quarter panel. Your attempt to somehow point out that I am not aware of something of other blemishes is totally ridiculous and does not prove anything but a sad attempt to deflect. Third, no response regarding something so basic as making sure the customers hood is closed before leaving your shop. Sip, nothing regarding that mistake Roel! As I said in my initial review, very put off by approach and comments and will not recommend them nor will I ever take a vehicle back to them.