Great first time buyer!! El tio helped me tremendously recommend too anyone looking a for a great…read moredeal!

Worst customer service I've dealt with. I've been a solid customer and paid off my vehicle in just…read moretwo years. The one time I actually need help--getting a rim repaired through a local third-party shop--I'm denied a loaner simply because the work isn't being done at the dealership. That kind of policy shows exactly how much they value customers once the sale is done. I won't be buying another vehicle from here.

Shady people, don't trust them! I personally caught them in…read moreseveral lies Have proof of all this, damaged vehicles, and do not stand behind it. Very rude in front of other customers. They do not stand behind you after you buy the vehicle. Belittled and embarrassed in the dealership! Upper management is not any better. My personal opinion go somewhere else Trust me, you'll save yourself a lot of heartache

I think we got took. Got home and saw on tv another dealer had 15,000.00 off all Chevy Silverado…read moretrucks 1.9% financing for 72 months. Ours is 6.9% and no discount

First of all I stopped by to see a truck that i liked. Appointment was made with a Ricky Vest as…read moreper the manager he was the best salesman. Well that salesman lied to my face and then gave me an excuse that it wasn't him giving the price that it was the bank. After I got up to leave I asked for my keys to leave and he told me to just sit down and talk in an annoying voice. I asked for my keys again and he told me that the manager had them. I asked him to give me the keys as I walked outside and told him to get my keys and stop keeping me there. He just stayed in his seat and made no movement to get my keys to my vehicle. Even thou he made me sign a promised that he gave me to keep me in the price range and came out saying I got great news but came out with a larger number after discussing that I could not afford anything in that price range and tried to convince that he could do better. After leaving he called me went down drastically on the price tag that he supposedly could not do, I don't know what kind of business is being run there but the service I got from Ricky sure sucked.

I LOATHE car dealerships. And I'm a BMW driver.... so already the sales staff has their hands full…read morewith me. I'm a female.... so of course I wanted a guy to sweet talk. But Leslie helped me and WOW. Professional, informative, courteous, intelligent, and wasn't your quintennial "sleezy car salesman". I'm actually impressed with her level of decorum (BMW has no such thing). I spoke to the Manager, Joe Franco (don't get confused with James Franco, yet he was just as comical) and he was a down-to-earth dude that really listened and resonated with my wants and needs. Whoever owns this dealership, give Leslie and Joe a raise, because i usually bitch and complain to no end, yet here I am with no complaints. Good peoples. 5 stars. Would purchase a vehicle here again!

wife and i are retired Harlingen CISD. I am a former Naval Officer and a disabled veteran. We live…read more4 miles from the Harlingen Mercedes Benz Dealership. we choose to go to San Juan Mercedes-Benz. San Juan treats us in a fantastic manner. very professional and they respond to our questions. they immediately set up a loaner and delivered our GLE back and forth. Harlingen Mercedes Benz did not do this. Management and service crew left us hanging. Good job San Juan Mercedes-Benz