Great first time buyer!! El tio helped me tremendously recommend too anyone looking a for a great…read moredeal!

Worst customer service I've dealt with. I've been a solid customer and paid off my vehicle in just…read moretwo years. The one time I actually need help--getting a rim repaired through a local third-party shop--I'm denied a loaner simply because the work isn't being done at the dealership. That kind of policy shows exactly how much they value customers once the sale is done. I won't be buying another vehicle from here.

Shady people, don't trust them! I personally caught them in…read moreseveral lies Have proof of all this, damaged vehicles, and do not stand behind it. Very rude in front of other customers. They do not stand behind you after you buy the vehicle. Belittled and embarrassed in the dealership! Upper management is not any better. My personal opinion go somewhere else Trust me, you'll save yourself a lot of heartache

Thank you, Clark Chevrolet for making the purchase of our very first brand new vehicle seamless…read more The dealership did an excellent job appraising our trade in, helping us find the option that was best for our family and our budget, and setting up all of our electronic services prior to pick up. Thank you Xavier Cantu for patiently reviewing our options with us and ensuring we knew all the benefits of our latest purchase. The 2022 Traverses are amazing from the interior and exterior protection to the nitrogen filled tires. X made our purchase process simple and hassle free. We feel confident that we received the best price for our trade in vehicle and appreciate stepping into our first ever new car. Thank you Javier, our finance manager, for helping us stay protected and safe long after leaving the lot. We feel safe knowing that we have tire protection, service insurance, and windshield protection.

If I could leave a negative star review i would. Bought a dome light for my car and was sent the…read morewrong part. I was told all sales are final. When I expressed my interest in an exchange I was informed the correct part has been discontinued, and all sales are final. So the knew my part was unavailable, took my money, sent me a part that won't work with my car. No exchanges no refunds! If you are looking for car parts buy from anywhere else. This place will screw you over without apologies! I work at a dealership and that is not how we operate!

I LOATHE car dealerships. And I'm a BMW driver.... so already the sales staff has their hands full…read morewith me. I'm a female.... so of course I wanted a guy to sweet talk. But Leslie helped me and WOW. Professional, informative, courteous, intelligent, and wasn't your quintennial "sleezy car salesman". I'm actually impressed with her level of decorum (BMW has no such thing). I spoke to the Manager, Joe Franco (don't get confused with James Franco, yet he was just as comical) and he was a down-to-earth dude that really listened and resonated with my wants and needs. Whoever owns this dealership, give Leslie and Joe a raise, because i usually bitch and complain to no end, yet here I am with no complaints. Good peoples. 5 stars. Would purchase a vehicle here again!

wife and i are retired Harlingen CISD. I am a former Naval Officer and a disabled veteran. We live…read more4 miles from the Harlingen Mercedes Benz Dealership. we choose to go to San Juan Mercedes-Benz. San Juan treats us in a fantastic manner. very professional and they respond to our questions. they immediately set up a loaner and delivered our GLE back and forth. Harlingen Mercedes Benz did not do this. Management and service crew left us hanging. Good job San Juan Mercedes-Benz

Bad service talk to the lady about not being able to pay due to me having covid she didn't care…read morethat I wasn't able to make the payment all she said was if you can't pay we will repo the vehicle then hung up on me so disrespectful DO NOT GO HERE

When checking in for our appointment, we were told there was not one and would need to wait our…read moreturn- 1 1/2 hours then 45 minutes for the oil change. I showed her the email appointment notice- date, time, confirmation. She said "that is not a guaranteed appointment, you still wait your turn in line. Appointments allow us to know how many people are planning to come, then we know how many technicians to schedule". There is no need to make an appointment at this business, plan to wait your turn. Boggus is now SAMES Ford with horrible service :(

We bought a 2023 F 150 from Boggus Ford in February. The truck that we wanted had been set aside…read morefor the rental fleet. After some negotiations it was released to the sales fleet for us. And we feel like we got a good deal on our trade in and on the the new one. I highly recommend this dealership.