After calling four plumbing companies and one showing up he couldn't fix the problem. We called…read moreClean Line sewer & septic service and he got the problem fixed within a hour. He highly recommended them. Robert Pearson Danville

BE VERY CAREFUL HIRING CLEANLINE -- READ THIS BEFORE YOU DO…read more I hired Cleanline to auger my sewer drain because it was backing up into my basement. I had to work, so my wife stayed home for the appointment. The technician started at the outdoor cleanout. He then went into the basement, but my wife was never informed that he would be using the basement cleanout or that doing so would cost an additional $295. She allowed him into the basement because he said he needed to make sure the auger wouldn't hit the toilet. My wife paid the bill by check, and they didn't even leave us a receipt. When I got home, I started the dishwasher and the basement immediately backed up again. The next morning, I called Cleanline's office and had them email me a receipt. That's when I discovered the charges were: * $195 for the outdoor cleanout * $295 additional for the basement cleanout I explained to the office that my wife had never been told about the additional charge or asked for approval. I also had the technician call me back. When I confronted him about not asking my wife for approval before using the basement cleanout, he apologized and did not dispute what I was telling him. I also told them the drain was still backing up. They said their technician had gotten very little tree root out and found a lot of mud. They told me the drain had likely collapsed and that we would need to dig up our yard and replace it. I asked them to run a camera to confirm the drain had actually collapsed. They wanted another $300 to do it. I told them I was not willing to pay them another $300 when they had already charged us $295 for work my wife had never approved or even been told would cost extra. I argued that the $295 should instead be credited toward the camera inspection, because if Cleanline had properly explained the situation and given us the choice, I would have chosen to have the drain camera-inspected rather than have them perform the additional basement cleanout. Cleanline refused to credit the $295 or work with us on the situation. We called another company. They charged us $120 to camera the drain. I personally watched the camera footage with the technician. The drain had NOT collapsed. The second company found that the drain was in good condition and explained that Cleanline had used a small auger that only opened a narrow path through the tree roots, rather than using a larger 3-inch auger that would have been more appropriate. Thankfully, we got a second opinion before allowing anyone to dig up our yard. We could have potentially spent thousands of dollars -- possibly $10,000 or more -- replacing a drain that was actually fine. The biggest problem wasn't simply that Cleanline failed to completely clear the roots. Mistakes happen. It's the combination of the undisclosed additional charge, the drain immediately backing up again, the incorrect diagnosis, and their poor customer service and unwillingness to take responsibility or work toward a reasonable solution. We had to call another company to properly diagnose the problem, and fortunately avoided what could have been a massive and completely unnecessary expense. If Cleanline tells you that your drain needs to be dug up and replaced, I strongly recommend getting an independent camera inspection and a second opinion before spending thousands of dollars.

Ridge Plumbing is a Family Owned Illinois Licensed Union Plumbing Business…read more Their Core Values are Quality Work at an Affordable Price. The owner Jamie Ridge started his apprenticeships at St Louis in 1999. He is experienced in all aspects of your Plumbing needs from small repairs to new construction. They are available 24-7.

Cannot say enough good things about this one!!! Great person they sent, They even showed me how…read moreto unjam my disposal next time. Did not mind the puppy kisses every time he bent down!!! Polite, cleaned up afterwards,

Butch is very good at what he does. Always gets the job done right the first time. They have been…read morein business for a very long time in the Danville area so he has A lot of experience in what he does.

Absolutely the best, knowledgeable, efficient, you can not go wrong with this company.read more

From the owner: Are you experiencing plumbing problems? Long Plumbing has been serving the Danville, IL area for…read moreover 50 years and we're dedicated offering our customers quality plumbing services. We're family owned and operated and offer residential and commercial services. Our specialties include: Bathroom remodeling Garbage disposals Sump pumps Boilers and water heaters Code violation corrections At Long Plumbing, we use chemical-free products and Pro-Press Water Systems. We also specialize in heating and air conditioning and we're dedicated to exceptional customer service. Call Long Plumbing today for more information.

I really appreciated the fast service provided by the service tech. He was very professional and…read moreknowledgeable. He replaced an old water heater and installed a new kitchen/bathroom faucet. I would highly recommend.

From the owner: Your home deserves nothing but the best. This is why we started Next Level Plumbing, to make sure…read moreyou receive reliable, quality service from our licensed professionals. We strive to deliver excellent service at great value. Let us resolve your plumbing problems without all the hassle. Check out our website to learn more!

I had a problem with my plumbing. When I did laundry the water backed up into the bathtub and sink…read more I called Hannum and the plumber came out and roter rootered the back yard area. I'm not a plumber or anything, but it seemed like the problem was inside the house, not out in the back yard pipes. The problem was not fixed. Within a month it got worse. Water started leaking behind the washer when it ran. I called again. I got the woman who answered the phone and she asked me my name, phone number, address, and if I was the homeowner. She said she'd have a plumber call me soon. A plumber called and mumbled and sounded like he was drunk. I couldn't really understand what he was saying and he hung up on me. I called the main number back. I talked to the same woman and told her the story with the plumber. Again, she asked me my name, phone number, address, and if I was the owner. I wanted to say, "You just fucking asked me that 20 minutes ago didn't you type it into the computer?" but I didn't. She completely ignored my story and said she'd have a plumber call again. I told her I didn't want to talk to the same guy again. She said she couldn't do anything about a drunk plumber. I asked for a manager and she said there wasn't one there. So I told her I was just going to call the people who license plumbers. She said Ok. Don't go to this place. They treat you worse the guards treat prisoners on Lock-Up. And if they screw up there's no ramifications.

I was very impressed with Blands. I had an issue today and I called and left a message for them. I…read morereceived a phone call 3 min after they open. He came to my house the same day and fixed my issue. These days that is very hard to find great customer service with a fair price! I would recommend Blands to anyone and I will definately be calling in the future if i run into any more issues. Thanks!

From the owner: Repair, Renevation, New, and bathroom remodeling read more

They came out to fix my aunt's toilet and didn't have a plunger. They came out another time and…read moreinstalled a shower head that takes up half the shower. The owner would not come out to look at it or send someone to improve it. Charged her over $500. Worst part he threatened to put a lien on an 80-something year old woman's home.