Cannot say enough good things about this one!!! Great person they sent, They even showed me how…read moreto unjam my disposal next time. Did not mind the puppy kisses every time he bent down!!! Polite, cleaned up afterwards,

Ridge Plumbing is a Family Owned Illinois Licensed Union Plumbing Business…read more Their Core Values are Quality Work at an Affordable Price. The owner Jamie Ridge started his apprenticeships at St Louis in 1999. He is experienced in all aspects of your Plumbing needs from small repairs to new construction. They are available 24-7.

After calling four plumbing companies and one showing up he couldn't fix the problem. We called…read moreClean Line sewer & septic service and he got the problem fixed within a hour. He highly recommended them. Robert Pearson Danville

BE VERY CAREFUL HIRING CLEANLINE -- READ THIS BEFORE YOU DO…read more I hired Cleanline to auger my sewer drain because it was backing up into my basement. I had to work, so my wife stayed home for the appointment. The technician started at the outdoor cleanout. He then went into the basement, but my wife was never informed that he would be using the basement cleanout or that doing so would cost an additional $295. She allowed him into the basement because he said he needed to make sure the auger wouldn't hit the toilet. My wife paid the bill by check, and they didn't even leave us a receipt. When I got home, I started the dishwasher and the basement immediately backed up again. The next morning, I called Cleanline's office and had them email me a receipt. That's when I discovered the charges were: * $195 for the outdoor cleanout * $295 additional for the basement cleanout I explained to the office that my wife had never been told about the additional charge or asked for approval. I also had the technician call me back. When I confronted him about not asking my wife for approval before using the basement cleanout, he apologized and did not dispute what I was telling him. I also told them the drain was still backing up. They said their technician had gotten very little tree root out and found a lot of mud. They told me the drain had likely collapsed and that we would need to dig up our yard and replace it. I asked them to run a camera to confirm the drain had actually collapsed. They wanted another $300 to do it. I told them I was not willing to pay them another $300 when they had already charged us $295 for work my wife had never approved or even been told would cost extra. I argued that the $295 should instead be credited toward the camera inspection, because if Cleanline had properly explained the situation and given us the choice, I would have chosen to have the drain camera-inspected rather than have them perform the additional basement cleanout. Cleanline refused to credit the $295 or work with us on the situation. We called another company. They charged us $120 to camera the drain. I personally watched the camera footage with the technician. The drain had NOT collapsed. The second company found that the drain was in good condition and explained that Cleanline had used a small auger that only opened a narrow path through the tree roots, rather than using a larger 3-inch auger that would have been more appropriate. Thankfully, we got a second opinion before allowing anyone to dig up our yard. We could have potentially spent thousands of dollars -- possibly $10,000 or more -- replacing a drain that was actually fine. The biggest problem wasn't simply that Cleanline failed to completely clear the roots. Mistakes happen. It's the combination of the undisclosed additional charge, the drain immediately backing up again, the incorrect diagnosis, and their poor customer service and unwillingness to take responsibility or work toward a reasonable solution. We had to call another company to properly diagnose the problem, and fortunately avoided what could have been a massive and completely unnecessary expense. If Cleanline tells you that your drain needs to be dug up and replaced, I strongly recommend getting an independent camera inspection and a second opinion before spending thousands of dollars.

One of my Spicket heads somehow broke off. The entire assembly. He came did the work very…read morequickly. I was very pleased, definitely will be handling all my future needs. I had them all replaced as well. He did a great.

Great person to deal with and acts fast. reasonable price alsoread more

In all honesty, this plumber does not even deserve one star…read more We hired him for our new build. It was a "Hale" of an experience, and we do not want anyone else to go through this with him. We agreed to the cost of 26,000.00 for this project. He plays that "good 'ol boy" game very well. You know a smile, and shake your hand and promises of fairness and getting the job done in a timely fashion. When we asked for written agreements, he laughed them off. We asked to see licenses, he laughed it off. When we asked for the receipts he acted as if this request was too much to do. After two years and collecting $49,300.00 we got firm about when projects would be finished without any extra cost. As none of them were 100% finished. He got upset and quit. He was a year past move in date, we only had one toilet (no sinks to wash hands) a spigot in the lower level and a forced air furnace which was never supposed to go into the home. We had 2 hot water heaters not up and running, and tubing for in floor heat. From the beginning, and without our permission his turned our project over to 2-3 inexperienced apprentices. Out of the 511 hours of labor, Hale was on site only 23 of them. How does a student learn, if the teacher is not around? Out of the 5 sinks roughed in ALL of them had the hot on the right and the cold on the left. Not one correct. This is basic plumbing 101, and we had to pay another plumber to correct them. Next, the reason Hale was not on site, he started a two story addition onto his home the same week our project was started. Where was he and our extra money? We purchased all fixtures ahead of build. He was only responsible for the copper and PVC. We priced the copper at Menard's, there was only $6000.00 worth in our home. We asked for the best copper and he put in the worst possible. He told us that he would bill us at his cost on materials, later, after court order to give us our receipts, he charged 50% over is cost, even on retail items purchased at the big box stores. He ordered extra materials, and kept them. Where these in his new addition? As far as the forced air furnace which was not to be in our home....it is not energy efficient, it is suspected to be refurbished and, he paid $995.00 for it, charged us $7000.00 for it and charged $7000.00 just to carry it to the lower level. And, installation took 8 months, does this sound appropriate? For 7,000.00 I would have toted it down. What is his mark up on this item? We bought a water system and after charging us 33 hours to install it, he left it breached and leaking...he demanded more money to fix it. He charged us for personal use items as well as tools which were not used or left. Four rechargeable flashlights and 48 batteries, 3 air test gages and a jig saw, tool boxes are just a few to list. He charged us for Red Oak lumber...we are an ALL Steel home. There was not red oak wood used in the build of this home. He purchased a $10.75 bit and charged us $70.00 for it and on top of that he charged $500.00 to drive 25 miles to go get it. This bit was just one of 18, all of them were wood bits...he was told not to purchase them, as again, we are all steel and would not work on our home. His new addition was wood framed. Then we were charged for a hot water heater that is not in our home. Do you suppose it is in his new addition? Our home is modest in size, it should have taken 3-4 quarts of PVC cleaner and glue, he charged and collected for over 3 GALLONS of this product. Can we say stockpiling? He also did this with bags of concrete. One bag would have been too much for the job, he collected on 6.... and used none. He charged us for classes....geo-thermal to name one....we do not have geo thermal in our home. $800.00 three times. In the receipts HE provided, he took 3 of them and folded them in different places and copied them in order to have 6-7 receipts. Some of the receipts where blackened so you could not see the items he charged us for. He never had the home inspected before the drywall went up. In our brand new home we have over 50 code violations. It took over 20,000.00 more to correct some of the issues to get us into the home. And, we need another $30,000.00 to finish up on all his errors. He worked on our well without a licenses and he worked on our septic without a license...which resulted in fecal matter blowing up into every drain in our home. The blow up was so forceful that the toilet came off of the seal and water went everywhere. What a mess ! We have proof to all the above statements. And, the above statements are just a FEW of the issues of us using Hale Plumbing and Heating. Please, DO NOT hire this plumber! It has been an emotional and financial drain ! Pun not intended, we have several drain issues and since we are in poured concrete, we are stuck with them.

They are prompt, professional and know their stuff. I had work done on my sump pump and it was not…read morean easy job and they were great!

Very disappointed, they put in a new AC in May 2025 and it already has a bad leak that they either…read moredidn't find when they were here in September and it was not doing well in the heat, and they just put some extra refrigerant in it, but a few weeks later another AC provider found a bad leak, and it is not charging at all. Unless they make this right, I am going to leave this bad review on.

Excellent they came and took care of me even when they were a little busy and worked and got it…read moretaken care of in a short amount of time. Very professional cleaned up after themselves

The Martins are efficient and reputable, providing quality, consistent service as requested. Best…read morevalue for the money. They resolve our issues exactly as stated in their evaluation. Highly recommend the Martins for local, honest service.

I really appreciated the fast service provided by the service tech. He was very professional and…read moreknowledgeable. He replaced an old water heater and installed a new kitchen/bathroom faucet. I would highly recommend.

From the owner: Your home deserves nothing but the best. This is why we started Next Level Plumbing, to make sure…read moreyou receive reliable, quality service from our licensed professionals. We strive to deliver excellent service at great value. Let us resolve your plumbing problems without all the hassle. Check out our website to learn more!