After calling four plumbing companies and one showing up he couldn't fix the problem. We called…read moreClean Line sewer & septic service and he got the problem fixed within a hour. He highly recommended them. Robert Pearson Danville

BE VERY CAREFUL HIRING CLEANLINE -- READ THIS BEFORE YOU DO…read more I hired Cleanline to auger my sewer drain because it was backing up into my basement. I had to work, so my wife stayed home for the appointment. The technician started at the outdoor cleanout. He then went into the basement, but my wife was never informed that he would be using the basement cleanout or that doing so would cost an additional $295. She allowed him into the basement because he said he needed to make sure the auger wouldn't hit the toilet. My wife paid the bill by check, and they didn't even leave us a receipt. When I got home, I started the dishwasher and the basement immediately backed up again. The next morning, I called Cleanline's office and had them email me a receipt. That's when I discovered the charges were: * $195 for the outdoor cleanout * $295 additional for the basement cleanout I explained to the office that my wife had never been told about the additional charge or asked for approval. I also had the technician call me back. When I confronted him about not asking my wife for approval before using the basement cleanout, he apologized and did not dispute what I was telling him. I also told them the drain was still backing up. They said their technician had gotten very little tree root out and found a lot of mud. They told me the drain had likely collapsed and that we would need to dig up our yard and replace it. I asked them to run a camera to confirm the drain had actually collapsed. They wanted another $300 to do it. I told them I was not willing to pay them another $300 when they had already charged us $295 for work my wife had never approved or even been told would cost extra. I argued that the $295 should instead be credited toward the camera inspection, because if Cleanline had properly explained the situation and given us the choice, I would have chosen to have the drain camera-inspected rather than have them perform the additional basement cleanout. Cleanline refused to credit the $295 or work with us on the situation. We called another company. They charged us $120 to camera the drain. I personally watched the camera footage with the technician. The drain had NOT collapsed. The second company found that the drain was in good condition and explained that Cleanline had used a small auger that only opened a narrow path through the tree roots, rather than using a larger 3-inch auger that would have been more appropriate. Thankfully, we got a second opinion before allowing anyone to dig up our yard. We could have potentially spent thousands of dollars -- possibly $10,000 or more -- replacing a drain that was actually fine. The biggest problem wasn't simply that Cleanline failed to completely clear the roots. Mistakes happen. It's the combination of the undisclosed additional charge, the drain immediately backing up again, the incorrect diagnosis, and their poor customer service and unwillingness to take responsibility or work toward a reasonable solution. We had to call another company to properly diagnose the problem, and fortunately avoided what could have been a massive and completely unnecessary expense. If Cleanline tells you that your drain needs to be dug up and replaced, I strongly recommend getting an independent camera inspection and a second opinion before spending thousands of dollars.

I really appreciated the fast service provided by the service tech. He was very professional and…read moreknowledgeable. He replaced an old water heater and installed a new kitchen/bathroom faucet. I would highly recommend.

From the owner: Your home deserves nothing but the best. This is why we started Next Level Plumbing, to make sure…read moreyou receive reliable, quality service from our licensed professionals. We strive to deliver excellent service at great value. Let us resolve your plumbing problems without all the hassle. Check out our website to learn more!

Tyler was outstanding with texting and phone conversations!…read more Gage came and did the job. His work was outstanding, I was very pleased!

From the owner: Vogelsang Plumbing is a third generation owned plumbing company who has been in business for over…read more70 years. They are known for quality water heater installs and repair, new construction plumbing, sump pump repair & installs and being family-oriented.

They are prompt, professional and know their stuff. I had work done on my sump pump and it was not…read morean easy job and they were great!

Very disappointed, they put in a new AC in May 2025 and it already has a bad leak that they either…read moredidn't find when they were here in September and it was not doing well in the heat, and they just put some extra refrigerant in it, but a few weeks later another AC provider found a bad leak, and it is not charging at all. Unless they make this right, I am going to leave this bad review on.

I was very impressed with Blands. I had an issue today and I called and left a message for them. I…read morereceived a phone call 3 min after they open. He came to my house the same day and fixed my issue. These days that is very hard to find great customer service with a fair price! I would recommend Blands to anyone and I will definately be calling in the future if i run into any more issues. Thanks!

From the owner: Repair, Renevation, New, and bathroom remodeling read more

I recently had CU Plumbing and Electrical do some work in my home. The work itself was completed…read morejust fine. However, I am quite unhappy with how I was charged for the work. Before I had the work completed, I got a quote for the plumbing job and was told it would be $115 an hour. So, I went ahead and scheduled the service. It took 30 minutes to complete the job, so imagine my surprise when I get an invoice for $190!!!! That math doesn't quite add up. I called to get clarification and they basically told me that the plumbers "set their own rates." So what good is getting a quote at all??? Basically, they just charge what they want. I will never ever use this service again. Plenty of other honest plumbing services in the area.

My home is in Danville, but they do provide plumbing service in Danville, IL…read more They are a breath of fresh air, and provide the type of plumbing service that I remember from my childhood. They typically come either same day or next day, with absolutely no additional emergency service charge. The focus is on taking the appropriate time to properly diagnose your plumbing issue, then providing you with the right fix. Then, to top it all off, their charges are very fair and reasonable. Unlike many other services, there is NO attempt to overcharge. In fact, they are probably undercharging as any other plumbing service would charge much more for the exact same service, some probably two to three times as much. So, do yourself a favor, if you have a plumbing problem to fix, give them a call. They will come out fairly promptly, give you the exact fix you need, and charge you a very reasonable price. Avoid the other competition that loves to price gouge customers.

Tim Morse is a fantastic plumber, put in a new HVAC system and took care of all problems. he…read moreresponds immediately and is now my forever plumber!

We first used the services of Tim Morse a number of years ago when he installed a central AC unit…read morefor our century-old home--a system that uses high-pressure air that comes through small, flexible tubes that run through the walls and above the ceilings (since we have no existing ducts). We have been quite happy with the system. We have also had them check out our relatively new hot-water heating boiler and pumps, and have needed help with a handful of other items whose nature I have forgotten. Within the past year, I had a concern about our AC and called Morse. Tim came out the next day, fixed it, and didn't charge me at all because he had been able to do it so quickly. Wow! I have almost always been surprised at how quickly they are willing to see us--usually within a few days, if not the next day. Tim just now left after checking out what I thought was a problem in our heating system. Every HVAC professional who has looked at our hot-water heating system has uttered expletives at how stupidly it was designed (alas, we had a friend do it, and I think he must have been smoking something weird at the time). Tim is the first person who has been able (or perhaps was willing to take the time) to trace inlet and outlet pipes in order to show me where the water in each pipe is supposed to go, and why certain configurations in our system are insanely wrong. FINALLY I understand! Here's the thing: When I asked Tim if he thought I should hire him to cut out and reroute a few pipes that clearly are configured incorrectly, as well as reposition a couple of gizmos that are in the wrong place, he quickly replied, "No, if it seems to be working OK [as it has for perhaps a dozen years], I think it's best just to leave it alone." He could have gotten a relatively lucrative job out of me just by giving an affirmative answer, but he didn't. THAT's what I call integrity!

DO NOT GO WITH THIS COMPANY!!!! They charged us for two hours for a 15 min appointment. It was…read moresuppose to be a "free" quote. When thjey charged us for the 2 hours it was because they thought our insurance company was going to cover the cost. Even our insurance company thought it was too high and refused to pay it! We decided NOT to go with this company they are incompetent. They DO NOT know what they are doing and overcharge!

We used A&R for the plumbing in our remodeled kitchen. Their guy Tim connected our gas stove, ice…read moremaker fridge, dishwasher and of course sink. The service was friendly and competent. Months later everything is working well.